MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465A
full bulletin at NHTSA ↗2023 Jeep Grand Cherokee airbags problems
severe Owners of the 2023 Jeep Grand Cherokee have filed 5 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
5
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2019 Grand Cherokee | 11 |
| 2020 Grand Cherokee | 10 |
| 2021 Grand Cherokee | 9 |
| 2022 Grand Cherokee | 9 |
| 2023 Grand Cherokee (this page) | 5 |
| 2025 Grand Cherokee | 3 |
3crashes
9injuries
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
full bulletin at NHTSA ↗Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.
full bulletin at NHTSA ↗Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
full bulletin at NHTSA ↗Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had airbags trouble with your 2023 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2023 Jeep Grand Cherokee?
It's a meaningful issue. 5 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.