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2021 Mazda CX-30 cruise control problems

severe 5 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →

Complaints
5
Recalls
0
Avg fix
$600
2crashes
1injury

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin SA-003-21b May 2021

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. NOTE: The customer may misinterpret MRCC cancellation as unintended braking. MRCC cancellation feels the same as the steering wheel cancel button being pressed or the brake pedal being tapped.

full bulletin at NHTSA ↗
Service Bulletin SA-003-21 Jan 2021

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. When MRCC is not in use, “Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured.” message appears in the instrument cluster / “Remove dirt on the front radar sensor” message appears in the center display and related i-ACTIVSENSE functions stop working.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 0 most recent

Had cruise control trouble with your 2021 Mazda CX-30? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the cruise control problem on the 2021 Mazda CX-30?

It's a meaningful issue. 5 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.

At what mileage does the cruise control typically fail?

Based on the 5 complaints filed, cruise control issues most often appear around 24,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to cruise control?

No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2021/Mazda/CX-30. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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