severe NHTSA 21V750000 27/09/2021
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Is the 2021 Mazda CX-9 reliable?
Mostly yes. With a reliability score of 8.2 out of 10 based on 33 owner complaints filed with NHTSA, the 2021 Mazda CX-9 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2021 Mazda CX-9?
Based on NHTSA records, the most-reported issue is engine, with 15 complaints filed. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mazda CX-9 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 Mazda CX-9?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 33 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 19 hours ago. Editorial commentary written
by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated
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