2023 Cadillac CT5 owner complaints

The contact owns a 2023 Cadillac CT5. The contact stated while driving 70 MPH, the vehicle started to accelerate independently, exceeding the speed and then the vehicle decelerated without warning. The contact was able to pull over. The vehicle was towed to the dealer and stated that the transmission was faulty, and the anti-lock braking turned off inadvertently. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000. The VIN was not available.

The valve body in the ten speed transmission failed while driving. The transmission did a rough shift and a message popped up on the display saying that power has been reduced along with the check engine light illuminating. The transmission reduced usable gears to prevent damage. I was a hazard on the road way due to not being able to get up to the posted speed limit. The car is at Harvey Cadillac (the dealership I purchased the car from) and I have been told GM is going to replace the transmission under warranty.

I purchased a 2023 Cadillac CT5 from a Cadillac dealership in Cleveland, Ohio on June 24th, 2025 with slightly under 18K miles. On July 30th, I took the car to a local Cadillac dealer due to on a few occasions, while driving down the highway, the car went into "decreased acceleration, drive with care". The service department said the Cadillac had over 90k recalls for the transmission body valve and the backlog for the part was significant, in some cases I read over a year. I hadn't even made one payment yet, and now it's in the shop for who knows how long. Shouldn't the consumer be protected? I was not made aware of any recalls, and the dealership is denying any wrong doing since the carfax report was clean. This is not ok. I am requesting a buy back, but may need to involve legal c

At 22,000 miles, driving along at approximately 40mph, vehicle felt like it surged - check engine light went on and message of "limited acceleration - drive with care" appeared. Key cycled the car, CEL and message remained. Car would then not drive higher than 3rd or 4th gear and at limited speed as I tried to get it home. Once I pulled into my driveway message appeared "Service Transmission Now - Unable to Shift Soon." Car would then not move when shifted into any gear, including reverse. Had vehicle towed to dealer where they found the transmission valve body needed to be replaced. There are no available parts anywhere in the country and was told this could be a long wait for repair. Upon searching, there are 2020-22 GM vehicles with similar issues like Chevy and GMC where t

We just purchased this 2023 Cadillac CT5 from Cadillac of South Charlotte and took delivery by long haul truck at our home in Seymour, TN on [XXX]. It had 40,744 miles on the odometer. We drove the car approximately 12 miles when suddenly the car went into reduced power mode where it would not shift past 4th or 5th gear limiting our speed to approximately 45 miles per hour. We drove slowly to the closest GM Service location that was just a few miles away and during that time the message started alternating to another message that said the transmission was about to seize. At that point we had the car towed to Cadillac of Knoxville and the next day they told us that the transmission control valve body was bad. I have since learned that General Motors has recalled over 90,000 vehicles due to

The contact owns a 2023 Cadillac CT5 equipped with Michelin Tires, Tire Line: Run Flat, Tire Size: 245/40/R19, DOT Number: (Unavailable). The contact stated that after he purchased the vehicle, he noticed that each of the tire pressure monitoring sensors indicated the incorrect tire pressure. The contact stated that the front driver’s side indicated 29 PSI, the front passenger’s side indicated 33 PSI, the rear driver’s side indicated 30 PSI, and the rear passenger’s side indicated 33 PSI. The contact stated that the correct reading on the tire manual indicated 33 PSI - Front and 36 PSI - Rear. The vehicle was taken back to the dealer where the technician inflated the tires however, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained. The contact stated

Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal belt/carcass separation originating within the tire structure, leading to rapid pressure loss and rupture. No road hazard or external impact was present. Crash Sequence: The failure caused immediate loss of control, vehicle yaw, roadway departure, and multiple impacts (frontal and lateral). The driver airbag deployed, confirming measurable crash force. Injuries: - Aggravation of pre-existing back condition (surgery required) - Hip labral tear and bone spur (surgery required) - Neck and shoulder pain

The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was inspected by police and my insurance company consider it total loss.nothing before or after the impact

Entire electrical and safety systems, every light on dashboard was lit up, all kinds of safety warning light were on! Because manufacturer uses plant-based materials to wrap wiring, it caused an infestation of rodents that had a snack on my wiring! I could have been in real safety danger had I been on the highway!

The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care" and "Service Power Steering". The contact stated that he was driving the vehicle while his son was seated in the passenger seat when the crash occurred. The contact attempted to veer into the left lane when the steering wheel seized causing the contact to crash into the rear bumper of the vehicle in front. There was no property damage. The air bags did not deploy. The vehicle was not towed. A police report was not filed. The contact stated that he and his son did not suffer injuries and that the other vehicle involved did have two individuals who reported

Driver Door continue to not open. You must remove key cover off handle and manually open door with key or roll down all windows with Keyfob to reach in to open doors