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ProblemsByVinFile / 2023-CADILLAC-CT5NHTSA data synced 1 day ago
Cadillac
2023 Cadillac CT5 problems
Light NHTSA footprint — 11 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.
The 2023 Cadillac CT5 has 11 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 5 complaints, typically surfacing around 130,000 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Above-average reliability for the segment. Few systemic issues on file.
0
Critical
1
Severe
0
Moderate
Should you avoid this 2023 CT5?
Generally reliable
Buyable on the data — keep up the usual maintenance and inspect normally.
No systemic severe-failure pattern in the complaint record
Reliability score 8.6/10 — above the segment average
1 recall campaign on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★5/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard & Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Cadillac CT5 4 DR AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 Cadillac CT5? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 5 owner reports
· tends to show around 130,000 mi · ~$2,500 to fix
Recalls to confirm are done
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 8.6/10 model. The priciest documented failure is
powertrain (~$2,500) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2023 CT5· powertrain
The contact owns a 2023 Cadillac CT5. The contact stated while driving 70 MPH, the vehicle started to accelerate independently, exceeding the speed and then the vehicle decelerated without warning. The contact was able to pull over. The vehicle was towed to the dealer and stated…
The valve body in the ten speed transmission failed while driving. The transmission did a rough shift and a message popped up on the display saying that power has been reduced along with the check engine light illuminating. The transmission reduced usable gears to prevent…
I purchased a 2023 Cadillac CT5 from a Cadillac dealership in Cleveland, Ohio on June 24th, 2025 with slightly under 18K miles. On July 30th, I took the car to a local Cadillac dealer due to on a few occasions, while driving down the highway, the car went into "decreased…
The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive.…
Had a problem with your 2023 Cadillac CT5?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Common questions
Is the 2023 Cadillac CT5 reliable?
Mostly yes. With a reliability score of 8.6 out of 10 based on 11 owner complaints filed with NHTSA, the 2023 Cadillac CT5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2023 Cadillac CT5?
On the NHTSA data, the 2023 Cadillac CT5 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.6/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 Cadillac CT5?
Inspect the powertrain first — it's the most-reported issue on this model, with 5 owner complaints filed. Typical failure occurs around 130,000 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 Cadillac CT5 a good used car to buy?
It scores 8.6 out of 10 on our NHTSA-based read of 11 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 130,000 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 Cadillac CT5?
Based on NHTSA records, the most-reported issue is powertrain, with 5 complaints filed. Typical failure occurs around 130,000 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 130,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Cadillac CT5 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 Cadillac CT5?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 11 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Cadillac/CT5.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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