The 2023 GMC Acadia has 42 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of September 2026). The most-reported system is powertrain at 10 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
4
Severe
0
Moderate
Should you avoid this 2023 Acadia?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
4 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard & Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2023 GMC Acadia SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 GMC Acadia? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 10 owner reports
· ~$2,500 to fix
electrical — 8 owner reports
· ~$850 to fix
engine — 4 owner reports
· ~$3,100 to fix
steering — 3 owner reports
· ~$700 to fix
⚠ The one to take seriously: electrical is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2023 Acadia· electrical
The contact owns a 2023 GMC Acadia. The contact stated that after his wife had driven the vehicle approximately 75-80 MPH on the highway, and was attempting to turn into the driveway, the vehicle inadvertently shut off. A message indicating a transmission failure and other…
My 2023 GMC Acadia experienced a complete electrical system failure while driving on an interstate highway. During the incident, the vehicle lost all electrical power, including hazard lights and steering assistance, and could not be shifted into neutral. The vehicle became…
Whenever the vehicle's windshield washer is used the smell of the fluid enters the vehicle. This is particularly acute when the HVAC system is used at the same time. Since the label on the washer fluid container says the fluid is poisonous and the vapors are harmful and cannot…
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and…
Had a problem with your 2023 GMC Acadia?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Fix: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles
Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
Mostly yes. With a reliability score of 7.4 out of 10 based on 42 owner complaints filed with NHTSA, the 2023 GMC Acadia is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2023 GMC Acadia?
The 2023 GMC Acadia is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 GMC Acadia?
Inspect the powertrain first — it's the most-reported issue on this model, with 10 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 GMC Acadia a good used car to buy?
It scores 7.4 out of 10 on our NHTSA-based read of 42 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 GMC Acadia?
Based on NHTSA records, the most-reported issue is powertrain, with 10 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my GMC Acadia has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 GMC Acadia?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 42 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 13 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/GMC/Acadia.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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