Service Bulletin - The Adaptive Cruise Control stops working or cancels while driving, and the âCollision Mitigation Braking System problem. See your dealerâ message appears on the MID.
full bulletin at NHTSA ↗2023 Honda CR-V cruise control problems
severe Owners of the 2023 Honda CR-V have filed 10 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →
Complaints
10
Recalls
0
Avg fix
$600
| Model year | cruise control complaints |
|---|---|
| 2019 CR-V | 12 |
| 2020 CR-V | 8 |
| 2021 CR-V | 3 |
| 2022 CR-V | 4 |
| 2023 CR-V (this page) | 10 |
| 2024 CR-V | 9 |
| 2025 CR-V | 8 |
| 2026 CR-V | 4 |
5crashes
2injuries
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of the 2023 Honda CR-V report two distinct safety issues involving loss of vehicle control during low-speed parking and highway driving.
The primary failure mode is unintended acceleration during parking maneuvers at speeds under 20 MPH. In multiple incidents, owners describe applying the brake while easing into parking spaces, only to have the vehicle accelerate forward instead. Drivers report brake pedals becoming extremely hard to depress or completely unresponsive, with the vehicle continuing to accelerate despite brake application. These incidents resulted in collisions with curbs, poles, trees, parked vehicles, buildings, and garden areas. In at least one case, airbags deployed; in another, a pedestrian was nearly struck.
A secondary failure is adaptive cruise control malfunction at highway speeds, where the vehicle brakes suddenly and unexpectedly with no obstacles visible, creating rear-end collision risk. One owner reports the vehicle unexpectedly shut down on a highway on-ramp during stopped traffic.
Across all reports, owners brought vehicles to Honda dealers after incidents. Dealers consistently stated they found no diagnostic trouble codes and could not duplicate the failures. Corporate Honda and dealership representatives denied warranty coverage or investigation. One owner reports the dealer acknowledged only that tire scalping and alignment issues occurred, which did not resolve the ACC malfunction. Multiple owners report being unable to get manufacturer involvement or investigation despite police reports being filed in several cases.
Same Honda CR-V cruise control reports on nearby years: 2024
Failure modes owners describe
Unintended acceleration during low-speed parking
Vehicle accelerates forward when driver attempts to apply brake while slowly entering parking spaces, typically at under 20 MPH. Brake pedal reported as extremely hard to depress or completely unresponsive. Incidents result in collisions with curbs, poles, trees, parked vehicles, buildings, and garden areas.
When: Primarily at low speeds during parking maneuvers; failures reported between approximately 2,000 and 22,000 miles
Symptoms owners cite: Vehicle accelerates forward when foot removed from accelerator to apply brake; Brake pedal becomes extremely hard or locked and unresponsive; Vehicle continues accelerating despite brake application; Driver loses control of vehicle direction and speed; Vehicle lunges forward or jumps curbs
Repairs/costs cited: Dealers unable to diagnose; no repairs performed. One case involved tire scalping and alignment work that did not resolve the issue.
Recalls/TSBs owners mention: Dealers consistently reported finding no diagnostic trouble codes and inability to duplicate failures. Honda corporate declined investigation or warranty coverage in reported cases.
Adaptive cruise control unexpected braking
Adaptive cruise control system engages hard braking at highway speeds with no vehicles or obstacles visible in front of the vehicle, creating hazard of rear-end collision. Occurs at all speeds when ACC engaged.
When: Reported at 9,000 miles; timing on other potential related incidents unclear
Symptoms owners cite: Vehicle brakes suddenly and unexpectedly at highway speeds; No vehicles or obstacles visible in front; Multiple near rear-end collisions reported; Vehicle malfunction continues after dealer inspection
Repairs/costs cited: Dealer inspected radar sensing units, found no dirt or obstruction. No repairs performed; problem persisted.
Recalls/TSBs owners mention: Dealer and Honda corporate refused to address issue; no error codes found
Unexpected engine shutdown while driving
Vehicle engine shuts off completely during highway on-ramp driving. Warning light illuminated directing driver to see dealer.
When: At 9,000 miles on highway on-ramp during stopped traffic that resumed movement
Symptoms owners cite: Engine shuts off completely; Warning light illuminates
Recalls/TSBs owners mention: Dealer reported no error codes found; issue not resolved
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had cruise control trouble with your 2023 Honda CR-V?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2023 Honda CR-V?
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Based on the 10 complaints filed, cruise control issues most often appear around 11,674 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Honda/CR-V.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.