Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
full bulletin at NHTSA ↗2023 Honda Passport brakes problems
moderate 7 complaints filed with NHTSA · avg repair $450 · see brakes across all vehicles →
Complaints
7
Recalls
0
Avg fix
$450
When does it fail?
Of the 7 brakes complaints filed for the 2023 Honda Passport, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Brakes accounts for 21% of all owner complaints filed against this vehicle, across 3 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering brakes on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 6 most recent
Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher speed on the freeway, the brakes make a sound of pots and pans rattling. As I have no confidence in…
This has happened 7 times since I have owned the car (purchased April 2023). On regular asphalt roads in clear daytime weather with no cars in front of me (and usually no cars behind), the emergency braking system goes nuts and slams on the brakes and the wheel starts shaking. The roads have never been wet, and there has never been debris or other objects around; I live in a semi-rural area with…
The contact owned a 2023 Honda Passport. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the passenger’s side front of the vehicle nearby the wheel. The contact lost control of the vehicle, and the brakes failed to stop the vehicle immediately. The contact coasted to the side of the road where the vehicle eventually came to a stop. There were…
Auto braking same location regardless of traffic
The contact owns a 2023 Honda Passport. The contact stated that while driving approximately 70 MPH, the brake pedal was depressed; however, the vehicle was shimmying and rattling abnormally. The brake pedal was depressed but the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer to be test driven. The contact was informed that the…
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Had brakes trouble with your 2023 Honda Passport?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the brakes problem on the 2023 Honda Passport?
It's a documented issue but not catastrophic. 7 complaints have been filed. Repairs average $450 and most owners catch it before it causes a breakdown.
At what mileage does the brakes typically fail?
Based on the 7 complaints filed, brakes issues most often appear around 8,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $450 for brakes repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to brakes?
No active recalls currently cover brakes issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Honda/Passport.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.