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4 safety recalls. 2 owner complaints. We mapped every trouble spot before you sign the papers.
Above-average reliability for the segment. Few systemic issues on file.
The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in…
A loss of drive power can increase the risk of a crash.
A loss of drive power can increase the risk of a crash.
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Mostly yes. With a reliability score of 8.6 out of 10 based on 2 owner complaints filed with NHTSA, the 2023 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
Major repair items haven't been flagged often enough on this vehicle to single one out.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 2 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.