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ProblemsByVinFile / 2020-MERCEDES-BENZ-METRIS
2020 · mercedes-benz
mercedes-benz Metris problems
3 safety recalls. 0 owner complaints. We mapped every trouble spot before you sign the papers.
Reliability score
9.4 / 10
Above-average reliability for the segment. Few systemic issues on file.
0
Critical
3
Severe
0
Moderate
Active recalls
showing 3 of 3
severeNHTSA 20V729000 24/11/2020
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles
The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
severeNHTSA 19V715000 08/10/2019
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Fix: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
severeNHTSA 21V055000 05/02/2021
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Common questions
Is the 2020 Mercedes-Benz Metris reliable?
Mostly yes. With a reliability score of 9.4 out of 10 based on 0 owner complaints filed with NHTSA, the 2020 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 Mercedes-Benz Metris?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Mercedes-Benz Metris has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Mercedes-Benz Metris?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 0 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 17 hours ago. Editorial commentary written
by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated
with mercedes-benz. Some links on this page are affiliate links and we may earn a commission
if you complete a quote or purchase.