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ProblemsByVinFile / 2020-MERCEDES-BENZ-METRISNHTSA data synced 9 hours ago
2020 · Mercedes-Benz
Mercedes-Benz Metris problems
3 active recall campaigns on file, no owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
Reliability score
9.4 / 10
No owner complaints on NHTSA yet, so the reliability score is provisional. 3 active recalls on file — read those first.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2020 Metris?
Not enough data for a verdict
Only 0 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles
The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Fix: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Common questions
Is the 2020 Mercedes-Benz Metris reliable?
Limited NHTSA data. Only 0 owner complaints have been filed for the 2020 Mercedes-Benz Metris, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Should you avoid the 2020 Mercedes-Benz Metris?
Only 0 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 Mercedes-Benz Metris without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
What's the most common problem on the 2020 Mercedes-Benz Metris?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Mercedes-Benz Metris has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Mercedes-Benz Metris?
Hard to say from NHTSA data alone with only 0 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 9 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Mercedes-Benz/Metris.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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