I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.
2023 Mitsubishi Outlander owner complaints
50 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.
other 5 complaints shown
“Since April, I’ve had an issue with the caliper in my car, and as of today, October 16, Victory Mitsubishi still hasn’t resolved it. I went back on July 4, and they told me they ordered the parts, but they’ve been on backorder since then. I’m still waiting, and my car’s brakes feel rough, plus the noise is really annoying.”
On two instances,the plug under the driver seat controlling the seat functions became detached. On both occasions the seat pushed forward pushing the driver into the steering wheel making it nearly impossible to steer. Fortunately, I was stopped both times. This could have been catastrophic had I been going down the road. The dealer has temporarily wire tied the plug so it will not happen again and the have ordered a new wiring harness, which is on back order.
The warning went off that the system was not working while I was driving. The call was evaluated by a Mitsubishi Service Center. The Service Center said the Front Bracket for the radar was bent. The Service Center said there is no evidence of a collision to the front end of the car.
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.
powertrain 4 complaints shown
Transmission will not shift up out of first gear until the vehicle is completely up to normal operating temperature.
Vehicle does not operate at temperatures below approximately 10 degrees Fahrenheit due to manufacture failure to install a battery heater. Was inexplicably deleted from 2023 model year of vehicle. The heat pump system also does not work at low temperatures therefore an electrical resistance heating system is needed. Also, vehicles will not accept charge at low temperatures. The problem can only be confirmed at temperatures below 10 degrees. Vehicle warning lights confirm the problem is due to low temperature conditions. Research indicates numerous complaints that manufacturers are aware of and refuse to address. Could leave owner stranded if leaving vehicle in a cold location.
My 2023 Mitsubishi Outlander has experienced recurring high engine-temperature readings, misfires, and two overheating-related engine shutdowns while driving, creating a risk of unexpected power loss in traffic. The vehicle has been evaluated repeatedly by authorized Mitsubishi dealerships without identifying the underlying cause. Air in the cooling system was documented in September 2025, with the dealership noting it could cause the engine to run hotter than normal. In September 2026, a dealership again reported a significant amount of air in the cooling system. Previous cooling-system service temporarily improved the symptoms, but they returned. The temperature gauge repeatedly approaches H while driving, particularly with the A/C operating, and decreases when I slow down or turn off
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to
electrical 4 complaints shown
After using the outlander for little over 500 miles a warning sign of Parking brake sensor failure occurs every time i stop at a red light. Error occurs for a flash second and is hard to capture when driving
A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired without cost to the owner. The dealership that serviced a previous recall was Doug Smith Mitsubishi in American Fork Utah, however this didn't fix the issue. I also paid money for a diagnostic service and the service center could not determine why the camera is not triggering. The warning sounds/alerts still work. Please help. Thanks
airbags 3 complaints shown
My tire went flat, went to pull over and when my tire went blow , the driver seat airbag came out that’s not right because it’s no wreck no accident no nothing. I just don’t understand what could’ve went wrong with just a tire going flat on the passenger sideand then the driver seat airbag went off no collision no damage no nothing to vehicle my screen go out in the car I lose power when driving it’ll just lose power and now you have to pull over and turn the car off and start it back up. I have taken it in one time before they changed the battery since the battery is not the battery is something electrical.
The contact owned a 2023 Mitsubishi Outlander. While driving at an undisclosed speed, the vehicle crashed and T-bone another vehicle that ran a red light. The air bags failed to deploy. The contact struck her head on the front driver's side window and steering wheel, sustaining injuries to the head, back, shoulder, neck, and knee. The contact’s daughter, seated in the rear passenger’s seat struck her head against the rear passenger side window and sustained a head injury. The other child seated in the rear middle seat had not sustained any injuries. The contact and her daughter received medical attention. A Police report was filed. The vehicle was towed to a tow yard and then to a body shop by the Insurance Company. The vehicle was deemed a total loss. Prior to the crash, the dealer was ma
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disc
steering 1 complaint shown
The direction of the car where the wheel is when I turn it on sounds like a (crack)when I stop and start it sounds too, I called the Dealer and they know the problem but Mitsubishi still does not have a solution, they told me that they are investigating and they are not doing anything nothing to correct the problem. The technician told me that he would call in 3 months in case there is any recall.
tires 1 complaint shown
255 45 R20 I had been having tire issues for several days, took car into Mavis tire center and they could not balance it, diagnosing it as separated tire/manufacture defect and advised not to drive as it was unsafe. I called Nexen Tire and advised to take it to one of their dealers which I did(Tire Choice). They wanted me to buy a new tire and give the tire to the distributor. I refused because the distributor has nothing to do with the factory warranty. I went back to Nexen and told to file on line which I did. It took 18 days for Nexen to get back to me after several calls. 3 days later they assigned an adjustor. 3 days after that they changed adjustors. 7 days later they said they need more information. 10 days later I call and am told they would email me. Called back still no email. C
suspension 1 complaint shown
Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This could possibly cause driver to loose control.
brakes 1 complaint shown
The vehicle failed to stop. Emergency Braking failed and I was unable to manually depress the brake pedal to stop the vehicle. The vehicle electronics have intermittently have failed, turning everything off in the vehicle including the instrument panel at different times.