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ProblemsByVin Index / 2023-RIVIAN-R1T / COMPLAINTS
Full complaint record · NHTSA

2023 Rivian R1T owner complaints

37 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

14 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/29/2023 ODI #11562517.0

Front Passenger airbag sensor does not recognize when a passenger is sitting in the seat. Airbag sensor turns off and on while driving depending on how passenger sits. If passenger shifts slightly forward the airbag sensor no longer detects them. I have never seen an issue like this in any other vehicle.

12/27/2023 ODI #11562124.0

Hello, I have a concern about the passenger side airbag in my 2023 Rivian R1T pickup truck. My wife is very small (weighs about 110 lbs., 5'2" tall). I've noticed on several occasions that when she's sitting in the passenger seat the airbag sensor will turn off because it's not detecting her sitting there. This happens more often if she crosses her legs or reclines the seat too much. As if she's not putting enough weight directly on the seat airbag sensor. I understand this is a common complaint and have seen many threads about it in the online forums and on Reddit. I spoke with the Rivian Service Center in Gaithersburg, MD, on Nov. 1 and was told it is "within spec". However it is my opinion that they should look into the weight threshold on the seat and ensure that it stays on whe

12/27/2023 ODI #11562140.0

The front passenger airbag sensor goes on and off when my passenger sits in the front seat. My passenger is 133 pounds and sometimes it triggers the "disabled" airbag icon and sometimes it doens't. It's very inconsistent and I fear that if it is in the disabled position at the time of an accident the airbags will not deploy. The vehicle has not been inspected by a licensed professional, manufacturer or police.

12/24/2023 ODI #11561699.0

The Rivian R1T's passenger airbag does not engage if you weigh less than a certain amount. I am 5'2" and 120 pounds, and the airbag is "off" if I sit in the passenger seat. Some Rivian dealers say it is set at 135 pounds; one dealer said it is set at 150 pounds. When we complain to Rivian, they say the car is "functioning as designed," but will not tell us what those design parameters are. I cannot ride in my own car.

12/22/2023 ODI #11561452.0

When there's a passenger sitting in the passenger seat, the car consistently fails to detect the passenger and the "AIRBAGS OFF" indicator remains on. I've brought the car in for service and Rivian says it's acting in normal parameters.

12/16/2023 ODI #11560397.0

Front passenger airbag sometimes fails to activate when my friend, weighing 120 pounds, is sitting in the front passenger seat.

12/16/2023 ODI #11560415.0

I've witnessed on multiple occasions where the 'Passenger Air Bag Off' warning comes on while my 120-125lb husband is sitting in the seat. If he shifts his seating position it comes back on, but it doesn't seem appropriate that the air bag would disable mid-drive while his seat belt had been buckled and door closed the entire time. If it detected him at the start of the drive, it should remain on for the duration of the drive. I reported this in a service ticket to the manufacturer, but was told it is working as designed.

10/10/2023 ODI #11549148.0

The passenger airbag is not engaged for anyone under 150lbs, which includes my wife, 16 year old daughter, 14 year old son and 13 year old daughter. Seems a dangerous setting to have such a high weight threshhold for Rivian and they keep responding to owners that all is functioning normal.

09/21/2023 ODI #11545749.0

The passenger airbag sensor is malfunctioning. When a passenger weighing 115 pounds is seated in the front passenger seat with the seatbelt connected, the vehicle disables the airbag. This has been documented with pictures and video multiple times to Rivian. They had the vehicle at their service center recently and informed me that the sensor was working properly. I implored them to road test it with an passenger of similar weight. I did not receive confirmation if they road tested the vehicle and it was returned to me with the same problem. I have since spoken with a manager by the name of Luis Nieves who promised to look into the issue. I have repeatedly tried to contact Mr. Nieves to no avail. Calls and messages to the service center have also not been responded to. I am driving a vehi

09/16/2024 ODI #11614821.0

The passenger side airbag notification shows that the airbag is disabled when a passenger is seated in the seat and the car is moving. This happens very frequently when driving at various speed. If the passenger is not seated exactly at 90 degrees deeply in the seat in a perfect position, the airbag will be disabled. The sensitivity of the airbag sensor is very concerning. No one will sit straight position perfectly in a car, especially on longer rides and this is very scary to put the passenger at risk. The vehicle has been brought up for service for this particular issue and there has been no resolutions as it is deem "per the specs" by the service center. The problem has been reproduced by them, but again it was not repaired or fixed since it is diagnosed as normal operation.

other 6 complaints shown

11/21/2024 ODI #11626599.0

When driving on the highway with ADAS on with lane keeping assist turned on with software 2024.39.01, the truck would constantly pull me back into the center line even if I were not close to the white line on the road. This is very concerning as on a two-lane highway, it pulled me over the center line and towards an oncoming traffic. The latest software update seemed to make it more sensitive, not allowing "ping-ponging" and trying to keep the truck almost too centered, as other cars I have are not this aggressive. I ended up turning off LKA, but that should not be the solution.

11/14/2023 ODI #11555060.0

Rivian issued an OTA update, 2023.42.0, that rendered all but the most basic functions disabled. There is no center screen. No ability to control defrost or climate in the vehicle. All advanced safety features, other than blind spot warnings, appear disabled.

10/29/2025 ODI #11696263.0

My truck was recently upgraded to software version 2050.38.0. After the upgrade, I drove my truck about 3 miles in about 5 minutes. When I arrived at my destination, I exited the truck to get something out of the rear seat. The rear door was locked; this is normal. I returned to the front seat to unlock the door via the control panel, but the unlock function did not work. The button is in the center touchscreen of the truck. I check the screen on the center console. It appeared the unlock button was disabled due to the information screen from the code update. This screen was not there when I exited the truck. After I acknowledged the screen, the unlock button was working. If I were trying to unlock the doors due to an emergency, this delay would be an issue. I feel the unlock door

10/20/2025 ODI #11694627.0

The vehicle’s Driver+ advanced driver assistance system (including Adaptive Cruise Control and Highway Assist) repeatedly failed during normal highway driving. The system would display “Driver Assistance Features Unavailable – Service Soon” and immediately disable all assisted-driving functions, even in clear weather and well-marked lanes. This occurred intermittently from approximately 1,200 miles onward and continued for over a year despite multiple repair attempts by the manufacturer’s service centers. The malfunction directly affected safe operation, as the system could disengage without warning at highway speeds, forcing sudden driver intervention. The issue was reproduced and documented by the manufacturer’s technicians during at least one service visit, which resulted in replacemen

09/05/2024 ODI #11612796.0

The horn in the car is very weak and not heard by 3d party when used. Had several occurrences when I needed to use the horn and the 3d party never mentioned it. It is a by far weaker than any other of my cars.

08/21/2025 ODI #11682044.0

I was shifting my truck from park to reverse when the shift handle snapped off. There was no warning and I had just driven the vehicle a couple hours earlier. The truck only has 13k miles on it.

lighting 1 complaint shown

12/11/2023 ODI #11559435.0

There is no defrost mechanism for the headlights. Because they are LED lamps and cool to the tuch, they are prone to snow buildup and greatly reduced visibility.

cruise control 1 complaint shown

11/03/2023 ODI #11553369.0

High Voltage battery failed twice. At highway speeds and during failure vehicle resorts to turtle mode.

electrical 1 complaint shown

4 total in this category · severe · avg repair $850 · see electrical cluster analysis →
07/17/2024 7,000 mi ODI #11602873.0

The contact owns a 2023 Rivian R1T. The contact stated while driving at approximately 70 MPH with the cruise control activated while overtaking another vehicle, the vehicle independently activated the brake. The contact had not turned off the cruise control and there were no other vehicles nearby. The contact stated no warning light was illuminated. The contact stated that when the other vehicle had passed the contact’s vehicle, the brakes disengaged, and the cruise control resumed and accelerated the vehicle back to the pre-set cruising speed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a service center; however, the failure could not be duplicated. The vehicle was not repaired. Additionally, the contact sta

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
07/07/2025 ODI #11671561.0

Rivian R1T was brought to independent tire center for tire rotation on same day before 1,000 mile trip. Technician documented: "Drivers side front CV axle bolt almost completely backed out". Bolt took less than one rotation by hand to come off. Documented by tire shop technician. - Possible safety impact by possible failure of half-shaft and loss of steering control and/or wheel loss - The vehicle is scheduled for an inspection by manufacturer July 14, 2025 - There were no warnings or symptoms prior to discovery

Showing 300 of 37 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Rivian/R1T#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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