Failure modes owners describe
High-Voltage Battery Thermal Runaway / Fire Risk
Battery cells experience thermal propagation and ignition, sometimes multiple times even after initial suppression and storage. Owners report flames shooting from charging ports, smoke from front compartment, and total vehicle loss. Associated with NHTSA Recalls 26V028 and 26V030 (VW campaign 93EA), issued January 2026.
When: Various; one documented on March 10, 2033 during DC fast charging; another on May 28, 2025 during operation
Symptoms owners cite: Flames or white smoke from charging port or front compartment; Vehicle fire during or shortly after DC fast charging; Multiple re-ignition events even after initial suppression; Loss of range and performance before thermal event
Repairs/costs cited: Remedy unavailable as of complaint dates (January–May 2026). VW investigating; no timeline provided. Some owners report 5F module (battery management) replacement attempted but fire risk persists.
Recalls/TSBs owners mention: NHTSA Recall 26V030 / VW 93EA (issued 1/21/2026) acknowledges thermal propagation risk. VW initiated investigation but remedy not yet available. Owners instructed to avoid DC fast charging, limit charge to 80%, park outdoors only, no garage charging—restrictions remain in effect with no repair timeline.
Complete Display Blackout / Instrument Panel Failure
Both instrument cluster (speedometer, range, warnings) and infotainment screens go completely black while driving, rendering critical driving information and safety systems unavailable. Failures are intermittent, unpredictable, and do not generate error codes. Resets vary from seconds to minutes; some require forced restart by pressing power button or disconnecting battery.
When: Intermittent throughout ownership; documented from early purchase through present; one incident on highway in downtown Chicago during rainfall
Symptoms owners cite: Complete blackout of instrument cluster and/or infotainment screen while driving; Loss of speedometer, range display, cruise control indicator; Loss of navigation, media, and vehicle management functions; Defrost and climate controls unresponsive during blackout; Systems reboot and return to normal after seconds to minutes
Codes mentioned: 24V344000 (NHTSA recall for display/electrical system issues)
Repairs/costs cited: Dealers unable to replicate failures; no root cause identified. Some dealers perform software resets or cluster resets, which temporarily resolve issue but failures recur intermittently. OTA software updates attempted but marked incomplete; latest available software version on some vehicles is 3.5 despite version 3.8 released.
Recalls/TSBs owners mention: NHTSA Recall 24V344000 issued May 2024 (updated July 2024) for Back Over Prevention, Equipment, Electrical System. Software patch to correct issue not yet available as of complaint dates. Some owners told VW does not know how to fix the problem.
Unintended Vehicle Motion / Loss of Power While Driving
Vehicle lurches forward unexpectedly while in Park with brake engaged, or loses propulsion power during highway driving. Some instances occur without driver input; others happen after brake release. Loss of power accompanied by warning messages and complete or partial system failures.
When: Throughout ownership; one incident August 23, 2024 while parked; several during normal highway driving at various speeds
Symptoms owners cite: Vehicle lurches forward in Park without driver input, brake pedal depressed; Loss of propulsion power while driving at highway speeds; Console screens go black before and during lurching or power loss; Gear shifter becomes unresponsive or does not engage; Warning messages: 'Drive system error,' 'Electrical system not working correctly'; Vehicle must be restarted or manually recovered
Codes mentioned: Drive system error, Electrical system not working correctly
Repairs/costs cited: Dealers unable to replicate unintended motion incidents. One owner reported dealer worked on seat sensors for 10 days but issue recurred 3 days later. Another owner documented video of lurching incident; dealer stated no error codes generated so no repair possible. ICAS1 module (primary computer) replaced in one case per fault code, but manufacturer stated defect was not cause of accident.
Recalls/TSBs owners mention: VW stated in one case that vehicle is 'operating as intended' despite unintended motion. Manufacturer declined buyback in one instance. No specific recall issued for this failure mode.
Door Latch / Lock Failures and Unintended Door Opening
Doors randomly pop open while driving or parked, fail to latch, unlock independently, become inoperable from inside or outside, or unlock without driver input. In some cases, doors also shift vehicle into Park when they pop open at low speeds. Door handle recall (24V651) issued September 2024 but parts unavailable for extended period (16+ months noted in complaints).
When: Intermittent throughout ownership; one incident at highway speed (51 mph); issues occurring at various speeds from 10–20 mph to highway speeds; some present since first days of ownership
Symptoms owners cite: Passenger or rear doors pop open randomly at low speed or highway speed; Vehicle shifts into Park when door pops open during low-speed driving; Door handle does not work from outside; driver forced to enter from passenger side; All four doors lock and unlock independently without driver input; Door ajar warning light remains illuminated even after closing door; Front driver's door unlatches and opens slightly at highway speeds; Child safety locks disengage without driver input due to software reset; Right rear passenger door becomes completely inoperable
Codes mentioned: Internal electrical door latch assembly failure
Repairs/costs cited: Door handles previously replaced multiple times without resolving issue (e.g., April 2, 2025 replacement did not prevent November 2025 failures). One owner reports electrical door latch assembly replaced but failure recurred intermittently. Another reports right rear door latch failed with no mechanical damage or warning codes.
Recalls/TSBs owners mention: NHTSA Recall 24V651000 (Structure) issued September 4, 2024. Parts for recall repair unavailable or on backorder for 16+ months. VW declined to acknowledge failures in some cases, stating vehicle is 'operating as intended.' No buyback offered. Many dealers state 'no fix available' for door-pop recall.
Software Electrical System Faults and Cascading Failures
Vehicle experiences widespread software and electrical malfunctions affecting core driving, safety, and connectivity systems. Failures are interconnected—display blackout accompanied by loss of power, unintended system activation without driver input, inability to charge, and loss of critical warnings. Dealers report fault codes cleared but no root cause identified; vehicle returned as 'safe to drive' without repairs.
When: Beginning in late 2025 through early 2026 for many; some issues present from purchase in August 2023 onward
Symptoms owners cite: Loss of power while driving, requiring coasting to roadside; Unintended activation: cruise control, voice control, hazard lights, defrost, heating systems; Blank instrument displays and infotainment screens; Failure of safety systems: SOS emergency system, lane keeping assistance, automatic braking, blind spot monitoring; Charging system failures and inability to recognize charger; Vehicle cannot start or move; multiple critical warnings displayed; Doors randomly lock/unlock; windows operate in reverse; Backup camera and parking sensors fail; Seat mechanisms unsecured; seats slide and squeak abnormally; Vehicle stalls or goes into limp mode despite adequate battery charge; CarNet / connected vehicle app issues: incorrect location, doors/windows status, charge level, mileage display
Codes mentioned: OUE7 software update error, No data is available (navigation), Dynamic road sign display unavailable, CarNet connectivity issues, Fault codes cleared by dealer without identification of root cause
Repairs/costs cited: Dealers perform software resets, cluster resets, module replacements (e.g., 5F modules), and attempt OTA updates—none resolve underlying defects. One owner reports vehicle spent 24 days in shop with only one tech email update; another 13 days with 5F module replacement but issues unresolved. Dealers state 'unable to identify or implement a repair' and return vehicle without substantive repairs. OTA updates marked incomplete; one owner stuck on version 3.5 with no path to newer versions.
Recalls/TSBs owners mention: VW requested switching CarNet carriers (from Verizon to T-Mobile), but 2023 ID.4 does not support T-Mobile. VW states issues will be addressed once 'resolution' is found but no timeline provided. No recalls explicitly address the cascading electrical/software defects. Owners told to 'continue using' vehicle despite acknowledged defects.
12-Volt Battery Failure and Rapid Depletion
12-volt auxiliary battery fails repeatedly, requiring multiple replacements (some owners report 3 replacements since delivery). Battery depletes rapidly even during normal or minimal driving, and vehicle displays charging system errors despite attempting repairs.
When: Intermittent from early ownership through present; one owner reports replacement at delivery and two additional replacements in ownership period
Symptoms owners cite: 12V battery failure warning message displayed; Vehicle requires repeated 12V battery replacements; Battery drains rapidly—limited town driving yields only ~2 kWh; Charging errors with 12V battery indicators; Vehicle cannot start due to dead 12V battery
Codes mentioned: 12V battery charge failure, Electrical system error (12V related)
Repairs/costs cited: 12V battery replaced multiple times without resolving rapid depletion issue. One owner reports 3 replacements total (one at delivery, two in ownership). Dealers unable to identify root cause; suspect alternator or charging system defect, but no repairs performed.
Recalls/TSBs owners mention: No specific manufacturer response documented. Issues treated as battery replacement rather than systemic charging or electrical defect.
Charging System Failures and Inability to Charge
Vehicle fails to charge reliably at home and commercial charging stations. Charging cable does not unlock automatically, 'Plug to Charge' feature (Electrify America) no longer functions, charging rates severely reduced, and charger not recognized by vehicle. Some charging port hardware appears damaged or degraded.
When: Ongoing since purchase for some; escalating from late 2024 through early 2026
Symptoms owners cite: Charger not recognized by vehicle; Charging cable fails to unlock automatically when charge complete—requires manual release via app or trunk cord; 'Plug to Charge' feature at Electrify America no longer works (tested at 14 stations); Charging rates abnormally low (~70 kWh instead of usual 100–160 kWh); Vehicle displays charging errors (B17E0F0, P1BF100, P1CAF00); Vehicle displays 'charging' but does not actually charge when complete; Severely reduced range (~130 miles in eco mode with cruise control); Significant loss of usable battery capacity (~25% permanent capacity loss documented)
Codes mentioned: B17E0F0 (charge connector lock failure), P1BF100 (no AC voltage detected), P1CAF00 (zero current time exceeded)
Repairs/costs cited: Dealers performed BMS recalibrations (discharge to <10%, overnight sit, slow-charge to 100%) without restoring range. One owner reports charging port hardware is damaged/burned after fire event at charging station. Dealers claim conditions are 'normal' and refuse full HV battery diagnostic.
Recalls/TSBs owners mention: No specific recalls issued for charging system defects. VW suggests restricting to 80% charge and avoiding DC fast charging (per battery fire recall restrictions), which further reduces usable range and capability. No remedy timeline provided.
Reduced Range and Performance / Limp Mode Activation
Vehicle unexpectedly enters 'turtle mode' (limp mode) or experiences severe power and speed reduction despite adequate battery charge. Range estimates are severely inaccurate, dropping 40–60 miles for a 20-mile trip even with regenerative braking enabled. Performance restrictions remain even after restart.
When: Various; documented with 80% battery charge remaining; loss of range persists throughout ownership
Symptoms owners cite: Yellow 'turtle' icon displayed on dash; Vehicle enters limp mode (reduced speed and power) despite 80% charge; Loss of regenerative braking regeneration despite 'B' mode displayed; Severe reduction in speed; difficult to climb small hills; Range drops 40–60 miles on short 20-mile trips; Permanently reduced usable capacity (~25% loss documented); Warning messages: 'Vehicle performance is limited. See owner's manual,' 'Electrical system not working correctly'
Codes mentioned: Vehicle performance is limited, Electrical system not working correctly
Repairs/costs cited: No repairs successful; issue remains despite multiple service visits, software resets, and BMS recalibration attempts. Charging system defects and battery degradation suspected but not confirmed.
Recalls/TSBs owners mention: No specific remedy addressed. Owners advised to maintain charge between certain levels and avoid DC fast charging, which does not resolve the underlying performance loss.
Window Control Malfunction / Reverse Operation
Power window controls operate in reverse: pulling lever up to close window causes it to open instead, and vice versa. This affects one or more windows and can occur intermittently or consistently. Pinch-detection system overly sensitive and prevents corrective operation.
When: Intermittent to persistent throughout ownership
Symptoms owners cite: Pulling lever up to close window causes window to open; Pushing lever down to open window causes window to close; Front passenger window often goes down first when attempting to close it; Behavior sometimes replicated in dealer presence; other times intermittent; No error codes generated
Repairs/costs cited: Dealers blame overly sensitive pinch monitor system; stated there is 'no fix' for this issue. No parts replaced; no software updates offered.
Recalls/TSBs owners mention: No recall issued. Dealers state this is a known sensitivity issue without a fix. VW/Audi acknowledged internally (per owner forum references) but prioritization for repair unknown.
Door Handle Mechanical Failures
Door handles fail to open doors from outside; handles may not respond to key fob approach or require multiple attempts. Issue recurs even after handle replacement. Passengers unable to enter vehicle and must use alternative doors.
When: Some issues present from day two of ownership (one case); others beginning in November 2025
Symptoms owners cite: Driver's door would not open from outside on day two of ownership; Passenger door handle fails to respond; Key fob approach does not unlock door; Door handle does not latch properly; requires multiple attempts; Must access vehicle from passenger side
Repairs/costs cited: Door handles replaced on April 2, 2025; failures recurred by November 2025. One owner reports door would not open day two of ownership, referred to dealership with 'limited technicians available.'
Recalls/TSBs owners mention: NHTSA Recall 24V651000 (Structure) issued September 4, 2024 for door handle issues. Parts unavailable for extended period; over 16 months without resolution noted.
Backup Camera and Back-Over Prevention System Failures
Backup camera goes blank or fails to display while reversing. Back-over prevention screen becomes inoperable. Camera remains displayed for extended period after vehicle is shifted to Drive, blocking other information on screen.
When: Intermittent throughout ownership
Symptoms owners cite: Backup camera display goes blank while reversing; Back-over prevention system fails to function while reversing; Back-over prevention screen remains displayed for 10–15 minutes after shifting to Drive; Infotainment screen becomes black while reversing; No warning lights or error messages
Codes mentioned: 24V344000 (NHTSA recall for back-over prevention and electrical system)
Repairs/costs cited: NHTSA Recall 24V344000 issued May 2024 (updated July 2024). Software patch for repair not yet available as of complaint dates.
Recalls/TSBs owners mention: NHTSA Recall 24V344000 acknowledges back-over prevention system failures. Repair parts and software patches unavailable; no timeline provided.
GPS Location Error / Navigation System Failure
Navigation and GPS display vehicle location hundreds of miles from actual position. Dynamic road sign display does not function. In event of accident, automatic emergency call cannot determine correct location, making first-responder assistance impossible. Issue affects emergency services capability.
When: First occurred early December 2025; persists through January 2026 despite multiple dealer visits
Symptoms owners cite: Vehicle shown hundreds of miles from actual location on navigation map; Speed limit signs not displayed; GPS-related items (accidents, charging stations) not shown on map; Emergency Call (SOS) system cannot determine correct location; 5F module identified as root cause by dealer
Codes mentioned: 5F module failure (controls navigation and main screen functions)
Repairs/costs cited: Vehicle taken to dealer twice: 3 days for first visit, 4+ days for second visit. Issue persists after both visits. Dealer unable or unwilling to resolve despite problem identification.
Recalls/TSBs owners mention: No specific recall issued. Dealer identified 5F module as cause but repair unsuccessful.
Seat Hardware Defect / Seat Sliding
Front seat sliding mechanism unsecured from factory; seats move and make abnormal squeaking sounds during driving. Seats not fully secured in sliding mechanism.
When: Documented at various mileage points; one case at ~3,000 miles
Symptoms owners cite: Front driver and passenger seats move while driving; Abnormal squeaking sounds from seat area; Seats not properly secured in sliding mechanism
Repairs/costs cited: Dealer secured seat mechanism; appears to be factory assembly defect. No hardware replacement indicated.
Recalls/TSBs owners mention: No recall issued. Treated as service repair item.
Brake System / Stopping Failures
Vehicle does not stop properly when brakes applied; brake pedal may require being pressed 'all the way down to the floor' with inadequate stopping power. Brake collision assistance system does not function. Vehicle continues forward despite full brake application.
When: Documented incidents at low speeds (roundabout exit at 35–40 mph) and during normal driving
Symptoms owners cite: Vehicle does not stop despite full brake pedal depression; Brake pedal requires extreme pressure; vehicle still does not decelerate adequately; Brake collision assistance does not activate despite imminent collision; Vehicle continues forward or lurches forward despite brakes engaged
Repairs/costs cited: One owner involved in accident on January 16 after brake failure on January 5; dealership has not confirmed if brake malfunction caused accident. Another owner involved in roundabout collision when steering locked and brakes failed.
Recalls/TSBs owners mention: No specific response documented. VW did not investigate accident for product defect; relied on dealer diagnostics and fault codes.
Alarm System False Activations / Door-Open Detection Error
Alarm system detects doors are open when they are actually closed, causing vehicle to come to complete stop. Door detection malfunction in inclement weather or during normal operation.
When: Documented during inclement weather; other times during normal operation
Symptoms owners cite: Alarm system triggers falsely; Vehicle comes to complete stop due to false door-open detection; Door ajar light illuminates despite doors being closed; Hazard lights activate unintentionally and cannot be turned off unless vehicle is off and driver exits
Repairs/costs cited: No repairs identified; issue appears to be sensor or software malfunction.
Recalls/TSBs owners mention: No recall issued. Dealers unable to replicate in some cases.
Voice Control and Cruise Control Unintended Activation
Voice control activates repeatedly without pressing steering wheel button. Cruise control engages without driver input. Both systems activate unprompted during normal driving.
When: Intermittent throughout ownership
Symptoms owners cite: Cruise control activates without driver pressing button; Voice control activates without steering wheel button press; Systems activate repeatedly and unprompted
Repairs/costs cited: No repairs identified. Issues attributed to software or sensor defect.
Recalls/TSBs owners mention: No specific response documented.
Hazard Light Control Failure
Hazard lights, once activated, do not shut off unless vehicle is powered off and driver exits vehicle for at least ten minutes.
When: Intermittent throughout ownership
Symptoms owners cite: Hazard lights cannot be turned off via normal button control; Lights remain on until vehicle is powered down and driver exits for extended period
Repairs/costs cited: No repairs identified; issue appears to be electrical or software defect.
Recalls/TSBs owners mention: No recall issued.
Infotainment Screen Unresponsiveness / Frozen Displays
Infotainment screen does not respond to touch controls, becomes frozen, or requires manual reset via power button or forced system restart. Screen may display wrong time or appear locked.
When: Intermittent throughout ownership; documented from early purchase
Symptoms owners cite: Touchscreen unresponsive to finger input; Screen frozen or locked, preventing navigation and media controls; Wrong time displayed; system appears stuck; Screen requires forced restart by holding power button
Repairs/costs cited: Forced power button restart resolves issue temporarily. Some owners report this workaround discovered through online forums, not provided by dealer or manufacturer.
Recalls/TSBs owners mention: No specific remedy provided by dealers. Issue addressed via forced restart rather than software update or repair.
Defrost / Climate Control Unresponsiveness
Defrost and climate control systems do not respond to controls and remain inactive while driving, particularly during instrument panel blackout events. Driver unable to clear windshield or adjust cabin temperature.
When: Intermittent; documented during display blackout events
Symptoms owners cite: Defrost system unresponsive to controls; Climate controls do not respond to button or touch input; Systems remain off despite driver attempts to activate; Occurs during and after instrument panel blackout
Repairs/costs cited: No repairs identified; issue appears linked to broader electrical/display system failures.
Recalls/TSBs owners mention: No specific response documented.
Parking Sensor Error and Parking Assist Failure
Parking sensors generate persistent error messages even after cleaning. Parking assist system fails intermittently. Errors do not clear and recur unpredictably.
When: Beginning in December 2023; errors emerged after 30,000-mile service
Symptoms owners cite: Persistent parking sensor error message; Parking assist function disabled; Errors recur intermittently despite cleaning sensors; Errors did not occur before 30,000-mile service
Codes mentioned: Parking sensor error, Parking assist not working
Repairs/costs cited: Sensors cleaned; error persists. No repairs identified; dealer unable to resolve.
Recalls/TSBs owners mention: No recall issued. Issue treated as sensor malfunction or software error.
Relay Failure and Electrical Burn Damage
Melted relays discovered during service, indicating internal electrical damage or overheating. Relays replaced but underlying cause of overheating not identified.
When: Discovered at 30,000-mile service in December 2023
Symptoms owners cite: Melted relays found inside vehicle electrical system; Widespread electrical errors and system failures
Repairs/costs cited: Melted relays replaced; vehicle returned with 17% charge. Shortly after pickup, vehicle experienced 'thud' and shut down, then restarted. Root cause of relay melting not identified.
Recalls/TSBs owners mention: No specific response documented.
Speedometer Display Inaccuracy / Malfunction
Speedometer displays incorrect or zero speed information while driving. Speed may show as 1 mph on highway or 4 mph while stopped. Instrument cluster shows no speed data or displays frozen speed values.
When: Intermittent throughout ownership; documented at various mileage points
Symptoms owners cite: Speedometer displays zero speed while driving at highway speeds; Speedometer shows 1 mph or 4 mph at traffic light; Speedometer stuck at previous speed when vehicle is moving; Instrument cluster shows no speed information
Repairs/costs cited: Dealers unable to replicate in most cases. Instrument cluster reset performed in some instances but failures recur. No permanent fix identified.
Recalls/TSBs owners mention: No specific response documented.
Emergency Call (SOS) System Failure
Vehicle loses connection to emergency services system; SOS button does not function. In accident, emergency call system cannot connect or provide vehicle location to first responders.
When: Intermittent throughout ownership; documented in multiple complaints
Symptoms owners cite: SOS emergency system does not function or connect; Loss of connection to emergency services; Vehicle cannot place or receive emergency calls; GPS location not available to emergency responders
Repairs/costs cited: In one case, emergency call module needed replacement but dealer required owner to pay for it; recall repair did not cover this component. Vehicle became inoperable after recall repair; dealer refused warranty coverage.
Recalls/TSBs owners mention: No recall issued for SOS system failures. Manufacturer offered no assistance in covering repair costs.
Power Door Lock Malfunction
Power door lock master switch becomes inoperable; doors lock and unlock independently without driver control or command.
When: Intermittent throughout ownership
Symptoms owners cite: Power door lock master switch does not function; All four doors lock and unlock independently; Doors cannot be manually controlled by driver; Door ajar warning light remains illuminated after proper closure
Codes mentioned: Internal electrical door latch assembly failure
Repairs/costs cited: Electrical door latch assembly removed and replaced; fault codes cleared. But failure recurred intermittently. One owner reports right rear passenger door became completely inoperable with no mechanical damage or error codes.
Recalls/TSBs owners mention: Manufacturer informed contact that vehicle is 'operating as intended' and declined to buy back vehicle. Recall 24V651000 issued but parts unavailable.
Unintended Vehicle Shifting to Park / Seat Sensor Malfunction
Vehicle unexpectedly shifts into Park while stopped at traffic light or during low-speed driving. Shift may be caused by seat position sensor malfunction or broader electrical failure. Dealer service addressed seat sensors but issue recurred.
When: Documented at traffic lights after stops of 2+ minutes; recurred 3 days after dealer repair
Symptoms owners cite: Vehicle shifts from Drive to Park without driver input; Vehicle stops abruptly when door pops open at low speed (car shifts to Park); Shift occurs while driver seated and seat belt fastened; Gear shifter becomes unresponsive or does not engage properly
Codes mentioned: ICAS1 module (primary computer) fault codes found
Repairs/costs cited: Dealer worked on seat sensors for 10 days; vehicle returned. Issue recurred 3 days later at traffic light. Dealer stated seat sensor was not root cause. Later diagnosed with ICAS1 module fault; module replaced but accident occurred before full testing.
Recalls/TSBs owners mention: VW stated ICAS1 module and door handle defects were 'manufacturing defects' but were 'not the cause of the accident' (despite accident occurring shortly after module replacement). VW declined to investigate product issues; relied on dealer diagnostics.
Battery Charge / State-of-Charge Display Error
Vehicle fails to display accurate battery charge level; display shows incorrect charge percentage or remaining range. Battery charge status unavailable in app and on vehicle screens.
When: Intermittent throughout ownership
Symptoms owners cite: Battery charge percentage not displayed; Range estimate unavailable or severely inaccurate; CarNet app shows incorrect or unavailable charge level; Vehicle shows significant range loss despite adequate charge
Repairs/costs cited: Issue often appears alongside broader electrical/display failures. No specific repairs identified.
Recalls/TSBs owners mention: No specific response documented.
Vehicle App Connectivity Failures (myVW / CarNet)
Vehicle app (myVW, CarNet) loses connection to vehicle or provides inaccurate information. App may show doors open, windows down, incorrect location, charge level, and mileage. Precondition functions (battery heating/cooling) unavailable. Remote commands (heat cabin) report success but vehicle does not execute action.
When: Ongoing from late 2025 through present; one incident January 24 with remote heating command
Symptoms owners cite: App shows doors open when closed; App shows windows down when rolled up; App shows incorrect location (sometimes hundreds of miles away); App shows incorrect charge level; App shows incorrect mileage; Precondition features unavailable or non-functional; Remote commands report success in app but vehicle does not execute
Codes mentioned: CarNet / connected vehicle issues, 5F module failure (controls connectivity and display data)
Repairs/costs cited: VW requested CarNet carrier switch from Verizon to T-Mobile, which is not supported by 2023 ID.4. 5F module replacement attempted but issues persist. Dealer unable to fully resolve.
Recalls/TSBs owners mention: VW stated it would contact owner once 'resolution' is found but no timeline provided. Issues remain unresolved as of complaint dates.
Synthesized from 199 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.