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ProblemsByVin Index / 2024-GMC-TERRAIN / COMPLAINTS
Full complaint record · NHTSA

2024 GMC Terrain owner complaints

53 complaints filed with NHTSA on this vehicle . 19 of them are reproduced below in full, most recent first, grouped by category.

powertrain 8 complaints shown

23 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/21/2026 11,050 mi ODI #11772662.0

The contact owned 2024 GMC Terrain. The contact stated that while stopped, the gear shifter independently shifted from drive(D) to park(P). The contact turned off and restarted the vehicle several times and the vehicle operated normally. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be flushed because debris were found inside the transmission. The transmission was flushed and the vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 11,050.

10/02/2026 ODI #11768619.0

GMC Adaptive learning transmission problems that lead to safety concerns, emissions reduction in MPG, and increased wear of the transmission. Regarding GM’s 9T45 automatic 9 speed transmission. Problem: - The GM Adaptive learning of the transmission does not have safe guards in place to prevent unsafe sift patterns and behavior. This results in shift flair behavior where the transmission will drop out of 3rd gear and pause before shifting to 4th gear. It will learn to lock out 9th gear and it will max out with 8th gear at freeway speeds reducing MPG. And it will fail to downshift appropriately while driving leading to the operator wondering why the vehicle will not accelerate when needed; this casual downshift delay then results in excessive downshifting to the lowest possible gear where

09/17/2025 6,766 mi ODI #11687798.0

The contact owns a 2024 GMC Terrain. The contact stated that while his wife was driving at various speeds, the vehicle experienced a loss of automotive power. The check engine and transmission warning lights were illuminated. In addition, the contact's wife attempted to restart the vehicle; however, the gear shifter failed to move from neutral(N) and remained in Low Power Mode. The vehicle was towed to a local dealer, where it was diagnosed, and DTC: P0700 and P073E were retrieved. In addition, the contact related the failure to Technical Service Bulletin: PIP5974E; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,766.

09/12/2024 ODI #11614243.0

We purchased our 2024 GMC Terrain on April 13, 2024 and on June 12, 2024 my husband and I were headed out to go to dinner and when leaving our neighborhood I noticed a weird transmission shift or slip and then the vehicle rpms increased suddenly. I pulled off the road and put the vehicle in park then I attempted to put the vehicle in reverse. The reverse lit up and just began to blink in the dash but the transmission did not go into reverse. I was able to put the vehicle in park and then drive to return home (we were less than 1/4 mile from home thankfully). Luckily we live in rural area and there were not many people on the road. Had we been on a busy road this could have been a dangerous situation. The next day the car was towed to the nearest GMC dealership. The original diagnosi

09/03/2024 ODI #11612288.0

Bought new car August 16th 2024. Few days later, I was turning left at a light and the car lost power as I was turning and error messages came up on the dash screen saying service transmission. I also observed that the cars gear indicator went to Park by itself even though the car was still moving. Pushed the engine start button and car came back on and I switched the gear to Drive. Took car in on the 19th to get looked at. Week later, driving down the city street going 40-45 MPH, car lost power again and car gear indicator switched to Park again, service transmission indicator came up and low fuel indicator came up even though I had over 1/2 a tank left. Took in to dealership on August 26th, 2024. Over this weekend, my wife was driving home from up north at a very busy freeway intersec

09/01/2026 ODI #11761243.0

Factory powertrain programming actively locks out 9th gear (overdrive) during freeway driving at speeds exceeding 60–65 mph. The vehicle refuses to upshift from 8th to 9th gear, forcing sustained high-RPM operation during standard highway cruising.

08/20/2024 ODI #11609783.0

Purchased new from dealership 2024 GMC Terrain 4/2024. On 6/26/24 while driving the vehicle the transmission came apart and the vehicle suddenly stopped and would barely move off of the roadway. Had this happened 2 min prior while at highway speeds in crowded conditions, I can only imagine how many injuries could have occurred. My vehicle had 3800 miles on it. Upon my personal research, I found that this is a known problem with the 2024 GMC Terrains and dealerships across the country are filled with vehicles with the same problem. The dealership admitted to me that this has become "a known issue" and that they currently had 7 others with the same issue. They had my car for 8 weeks and according to my paperwork had to repair it twice as it failed the first repair road test! I filed a compai

08/15/2025 ODI #11680854.0

I purchased a new 2024 GMC Terrain in March 2024. At the time of the incident the mileage was approximately 18,000 miles. On [XXX], as I was driving on a MA state highway, the car lost power with no warning. I was able to "coast" into a parking lot where I contacted OnStar; a flatbed tow truck was dispatched and the car was towed to the local dealership where it was purchased. At this time, the car is still at the dealer as I was informed by dealer service consultant that it's a "massive" transmission job and parts were on back order from GMC for over three weeks. I specifically purchased this vehicle to be safe on my monthly trips to NY to visit grandchild. I no longer feel safe in this vehicle and have no guarantee this won't happen again. The fact that the transmission failed in 1 yr. o

other 6 complaints shown

09/10/2025 ODI #11686436.0

The rear camera is displaying the top of the license plate! It wasn’t doing it when I first purchased the car. Dealer states it is normal. I do not agree.

08/16/2025 ODI #11681027.0

My wife and I took our new vehicle on a 7k mile road trip this summer. Two times while on the freeway around 70 MPH, the sensors went wild. The cars auto break came on and red lights and collision warnings went off in the seat and the HUD. The vehicle slowed down to about 35 immediately! Then everything turned off and we sped back went down the road like nothing happened. Luckily there was no behind us or in front of us for a good distance. The thing is during both of the there was a car in the lane next to us at our 1 or 2 o'clock position. Perhaps the sensors. Mistakingly thought we were about to hit that car. Can these seniors be adjusted?

08/06/2025 ODI #11678671.0

Vehicle shimmies upon acceleration from a stopped position.

08/02/2025 ODI #11678014.0

car quit while driving could not control stopped across 2 lanes of highway almost was hit by big truck. Car would not start or go into neutral. When car almost started i put it into neutral and was pushed off of highway. dealer towed car and replaced fuel module at 25423 miles.

07/23/2026 ODI #11752310.0

The rear access closes on its own after sitting open for a period of time. I was sitting at grocery pick up with the access open. This caused it to close on worker at grocery pick up. It stayed closed and I had to hit the button to open it back it did not auto go back up when it couldn’t close.

07/14/2026 ODI #11750466.0

I was driving about 55 mph with adaptive cruise control set to maintain a three-car-length following distance. It was raining, and when the vehicle in front of me slowed down, my vehicle did not detect it or slow down as expected. Instead, it continued accelerating, and I had to brake to avoid rear-ending the vehicle ahead.

steering 2 complaints shown

10/17/2024 ODI #11620497.0

While driving, the dash warning "service power steering" light up and my steering wheel locked making me unable to steer or manuever the car to safety. I was stuck in the middle of the road. I turned it off and on and was able to make it to a parking lot where the same safety messages illuminated four more times. I tried reversing and the same steering lock occurred again making me unable to drive the vehicle.

10/01/2026 ODI #11768344.0

The Electric Power Steering (EPS) gear assembly / rack and pinion failed completely. Yes, the component is available for inspection upon request; it is currently located at the servicing dealership. A total failure of the steering gear assembly caused immediate loss of power steering assist, making the vehicle extremely heavy, rigid, and difficult to steer or control. This sudden mechanical/electronic failure puts the driver, passengers, and other motorists at extreme risk of a collision, especially if it occurs at highway speeds or while negotiating a turn. This did fail on me driving down the Highway! Yes. The problem was officially diagnosed and confirmed by the franchise dealership. They quoted $3,500 to replace the failed assembly. The vehicle displayed a "service power steering" warn

electrical 2 complaints shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
10/02/2026 ODI #11768559.0

I am reporting a recurring backup camera malfunction in my 2024 GMC Terrain AT4. Since purchasing the vehicle, I have experienced repeated instances in which the rearview camera display goes completely black when the vehicle is shifted into reverse. This prevents me from seeing the camera image while backing up. The malfunction presents a safety concern because the rearview camera is an important aid in identifying pedestrians, children, objects, and other vehicles behind the vehicle. When the display goes black, I lose that visual assistance, increasing the risk of backing into a person or object, particularly in parking lots, driveways, and other areas where pedestrians may be present. I have taken the vehicle to authorized dealerships for multiple service visits and repair attempts. D

08/08/2025 ODI #11679365.0

a little over two weeks ago we were going to sidney to get groceries. it was hot that day so we turned the a/c on. fog started coming out of the vents, it looked like we turned on a fog machine! a few days later we were going to town, my daughter got in and the whole driver's side floor was full of water. there was so much of it we had to get the shop vac out to suck it up. I called the dealer where we purchased it from because it still under warranty. their shop guy was out for the week so they scheduled me an appt for the following week. by this time my speakers aren't working, my signal lights dont make any sounds when I use them and the floor is soaked again. on August 5th we took the car into high plains and left it. they said they worked on it for 4 hours and fixed the problem, some

engine 1 complaint shown

4 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/22/2024 22,000 mi ODI #11626847.0

The contact owns a 2024 GMC Terrain. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed and merging onto the highway, the vehicle experienced a loss of automotive power. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was informed that an undisclosed faulty sensor was the cause of the failure. The contact was informed that the sensor needed to be replaced. The contact stated that the vehicle had remained at the dealer for two weeks unrepaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

Showing 19 of 53 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/GMC/Terrain#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-10-25. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.