Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of driverâs side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗2024 Honda Pilot visibility problems
moderate Owners of the 2024 Honda Pilot have filed 6 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
6
Recalls
0
Avg fix
$350
| Model year | visibility complaints |
|---|---|
| 2020 Pilot | 4 |
| 2021 Pilot | 25 |
| 2023 Pilot | 10 |
| 2024 Pilot (this page) | 6 |
| 2025 Pilot | 10 |
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of driverâs side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of a broken sunroof deflector. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
While driving on the interstate loud pop and can hear glass from sunroof crack.
The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently.
Had visibility trouble with your 2024 Honda Pilot?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2024 Honda Pilot?
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2024/Honda/Pilot.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.