Auto Start/Stop Malfunction. On two occasions the Auto start/stop has shut the engine off at a stop light and after releasing the brake the vehicle went completely dead. Dashboard/radio and all electronics dead. After multiple attempts the vehicle finally restarted. Now the normal start is sluggish like a low battery. Battery was replaced under warranty and check out multiple times by the dealership with them not able to find any issues.
2024 Honda Ridgeline owner complaints
69 complaints filed with NHTSA on this vehicle . 20 of them are reproduced below in full, most recent first, grouped by category.
electrical 7 complaints shown
I attempted to have this recall address with no remediation. I went to the Dealer 2 months ago and called Honda's recall line and was told that Honda is not equipped to repair the vehicle due to a parts shortage.
4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the Pilot from 2020-2022.
In August 2026, my 2024 Honda Ridgeline Black Edition became undriveable while traveling in stop‑and‑go traffic on a four‑lane interstate. Without warning, the vehicle shut down completely and would not restart. After multiple attempts, it eventually restarted, but the shutdowns continued several more times during the same trip. The local Honda dealership retrieved diagnostic codes indicating software and transmission faults related to the auto stop/start system. They reinstalled the vehicle’s software. Several weeks later, similar failures occurred again involving the stop/start system. During the second evaluation, the dealership diagnosed the starter motor electrical connections as the source of the fault, noting that the starter was drawing excessive amperage. Replacement parts were
Initial Mechanical Issues – September 2026 In September, while slowing down at a traffic light, my Ridgeline unexpectedly shifted into Park on its own. I was forced to turn the vehicle completely off and restart it before I could continue driving. In addition to this dangerous incident, I experienced several other electrical and mechanical problems: •The high beams would activate unexpectedly, even when another vehicle was directly in front of me. •The driver's side window would move up and down without being prompted. •The vehicle began hesitating when starting in the mornings, behaving as though it had an aging or failing engine. Second Dangerous Incident – October 13, 2026 Approximately one month later, the vehicle again began experiencing difficulty starting and shifting gears roughly.
The system in question and failing is the idle-stop engine, start function. The truck is available for inspection upon request. The idle-stop engine has failed to restart the engine several times in traffic and at stop lights. This has created a safety hazard, since even after completely shutting down the vehicle (all power off), it has taken multiple tries to restart. The starter becoming increasingly harder to start each time. The problem has been reproduced by Hagerstown Honda, [XXX] where I purchased and have the vehicle serviced. Vehicle has been inspected by the manufacturer's representative -- Hagerstown Honda. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This issue began occurring in XXX, after owning the vehicle just over two y
Starter failed to start ridgeline while at stop light while auto start/stop was engaged. Safety issue as the car stopped in the middle of traffic
lighting 3 complaints shown
Auto Dimming Headlights are so sensitive that they essential do not work. Auto dimming is a safety feature, but it puts the driver at risk by shutting the high beams off in situations they should be on to increase visability. The dealer says they are 'working as designed' but with further discussion, admits to them being 'useless'. The dealer used their diagnostic tool and says no error was found. The auto dimming headlights have never worked properly since time of purchase. We also have a 2022 Ridgeline that exhibits the same problem. We paid for the feature but it has never worked, even after reporting to the service department at the dealer.
Automatic high beam feature works erratically, randomly flashing high beams, failure to dim high beams for oncoming traffic or when following traffic.
The auto highbeam system has an inherent safety issue. When active, it may turn on the highbeams automatically when there are oncoming close vehicles, thus blinding the oncoming drivers with the potential of causing an accident. The system also may not even activate the highbeam lights when there is no oncoming vehicles and the road is dark. I have great safety concerns regarding this system. I had a 2017 Honda Ridgeline black edition that had the auto highbeam functionality. That system worked perfectly. But sometime between then and my current 2024 edition, they have changed the technology in the system to cause it to be a safety hazard. This needs to be a recall so that Honda will install a fix.
engine 3 complaints shown
The contact owns a 2024 Honda Ridgeline. The contact stated that while stopped at a red traffic light, the engine failed to restart after the Auto Start/Stop feature engaged. The battery warning light briefly illuminated on the instrument panel. The contact shifted the transmission to Park (P) and pressed the Engine Start/Stop button to restart the vehicle. The contact deactivated the Auto Idle Stop (AIS) feature to prevent the failure from recurring. The vehicle was taken to a dealer, where it was determined that the starter motor required replacement; however, the replacement part was on backorder. The contact associated the failure with NHTSA Action Number: EA25004 (Engine And Engine Cooling). The manufacturer was notified of the failure by phone, and a case was filed. The failure milea
The starter failed to start the car after a start/stop function at a stop-light. This is the 2nd time this issue has occurred on this vehicle with the starter being replaced once already. The dealer is investigating this issue Friday 10/16/2026. I anticipate another starter replacement leaving this vehicle one step closer to a lemon law claim. The issue is safety related as the stall happened on public roads stopped at a traffic light. The first attempt at restarting did not work. The truck started on the 2nd attempt. The dealer says there is no fix for this issue besides replacing the starter.
Between 1,000-1,400 rpm there is a lower end engine knock.sounds like a bearing.
other 2 complaints shown
The contact owns a 2024 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that the back-over prevention camera had to fail before the recall remedy could be provided. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On XXX at approximately 8:10 am I was traveling West bound on Highway [XXX] from [XXX] to [XXX]. when without warning, I heard a loud explosion above me and in looking at my rearview mirror I saw what looked like shards of glass flying out past the bed of my truck. There were no other cars around, the roadway was clean, no trees were overhanging the highway. I did not pull over on the highway. My truck was handling ok and I could hear what sounded like glass dropping onto the closed sunshade above me. I could also hear wind above, so I was pretty sure something had happened to the sunroof. Once I got to safety, I stopped and stepped up onto the edge of the floor boards to inspect the roof and take photos. The glass was peeling up where still attached, and the glass break was in a butterfly
powertrain 1 complaint shown
The vehicle’s engine and powertrain management system repeatedly fails with multiple DTC's triggering a full-system cascade of safety-critical warnings and automatic power-limiting. The issue affects the engine, transmission, emissions, AWD, brake system, stability assist, steering assist, ABS/VSA, hill-start assist. The vehicle is fully available for inspection upon request. During each failure, the vehicle abruptly enters reduced-power “limp mode” without warning—resulting in loss of engine power, disabled AWD, and disables all safety/stability systems. These events have occurred in normal traffic, including at red lights and in intersections, creating a risk of rear-end collisions, inability to accelerate, and loss of vehicle control. I transport an autistic child, making reliability a
visibility 1 complaint shown
Rear window shattered while driving on a Highway. It seems this happens often with Honda vehicles. Dealer said to have it inspected by the window repair service. Still getting estimates.
brakes 1 complaint shown
The issues with this vehicle and the ongoing problems related to the Forward Collision Warning and Automatic Emergency Braking have previously been reported to you under complaint number 11619917. With additional events, the vehicle has again been taken back to the dealer and the issues reported to American Honda. The mechanical conditions still exist. The dealer has driven the vehicle and now says that the known conditions are normal? They also blame the conditions on the roads being driven (County and State Highways)? How can a vehicle manufacturer be allowed to sell vehicles with known safety defects? By itself, that is outrageous. I am uploading the dealer repair invoice for the most recent events. Can someone take this seriously and do something before there is an accident and
tires 1 complaint shown
I purchased my new 2024 Honda Ridgeline new at the end of 2024. The vehicle currently has approximately 29,000 miles and still has all four original factory Firestone Destination LE2 tires, size 245/60R18. All four tires are showing significant dry rot and cracking in the tread, specifically between the outside row of tread and the next row in. The cracks run around the tires and are in nearly the exact same location on all four tires. Some of the cracking is also spreading into the surrounding tread. I am concerned that all four tires are deteriorating prematurely, especially considering the vehicle is relatively new and has low mileage. I would not expect factory tires on a vehicle less than two years old with only 29,000 miles to already be cracking like this. My biggest concern is s
steering 1 complaint shown
While traveling at the posted speed, the automatic emergency braking system applied the brakes without any vehicle in front of us. The speed limit on this particular road is 50 miles per hour. The braking was so sudden and applied with force that the vehicles traveling behind us had to apply their brakes to avoid a collision with us. This has happened before, but never with such force. The date I have given below is the most recent event. The issues have been reported to the dealer without resolution.