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moderate 14 complaints filed with NHTSA · avg repair $250 · see lighting across all vehicles →
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The manufacturer has issued service bulletins covering lighting on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
full bulletin at NHTSA ↗High Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
full bulletin at NHTSA ↗Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
full bulletin at NHTSA ↗Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
full bulletin at NHTSA ↗Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Multiple 2024 Grand Cherokee owners without the Auto High Beam feature report that high beams won't activate via the paddle control when the master lighting switch is in AUTO position—they work only when switched to ON position or, in some cases, only when held continuously. This is the same defect that triggered recall 21V797000 on 2021 models. Jeep issued recall 12B (NHTSA 24V-130) to address it, but owners say the repair hasn't worked. Several owners took their vehicles in twice for the recall with no resolution; at least one dealership refused further attempts, citing Chrysler direction. Service departments report no diagnostic codes and tell customers Chrysler claims the behavior is "normal" and "no fix is available," creating a disconnect between recall language and manufacturer guidance.
One owner also reported intermittent taillight failure and another reported brake inadequacy to hold the vehicle stopped—both in early mileage with no diagnostic codes found. A third complaint flagged the rear turn signal as too small to see reliably, especially in bright sunlight, resulting in near-collisions. These lighting and brake concerns occurred on vehicles that went through dealership diagnostics without a clear cause identified.
Same Jeep Grand Cherokee lighting reports on nearby years: 2021
When the master lighting switch is set to AUTO position, high beam headlights fail to activate via the stalk/paddle control. High beams only work when the lighting switch is manually set to ON position, or in some cases only when the stalk is held in the engaged position continuously. This affects vehicles without the Auto High Beam Headlamps feature (sales code LMS).
When: Ongoing from delivery; reported on vehicles starting 1-15-24
Symptoms owners cite: High beams will not activate via paddle when lights are in AUTO mode; High beams activate only when master switch is set to ON position; In some cases, high beams only work when paddle is physically held down; No error codes present; dealership diagnostics show no fault; Interior ambient light sensing also affected in some cases
Repairs/costs cited: Recall 12B (NHTSA 24V-130) and earlier recall 21V797000 issued for this condition. Multiple owners report recall repair performed one or two times with negative results. Dealers state Chrysler/Jeep claims 'this is normal and no fix is available.' Some owners unable to access third repair attempt.
Recalls/TSBs owners mention: Safety Recall 12B / NHTSA 24V-130 issued for vehicles WITHOUT Auto High Beam feature (sales code LMS); recalls FMVSS 108 S9.4 compliance. Earlier recall 21V797000 (Oct. 2021) issued for same issue on 2021 Grand Cherokee. However, owners report recall repairs have been performed twice on 2024 models with no resolution. Chrysler states via dealers this is 'normal operation' and 'no fix is available.'
Taillights fail to illuminate automatically when vehicle is operated with headlights in AUTO position and must be manually activated. Failure is intermittent.
When: Early mileage (1,000 miles reported)
Symptoms owners cite: Taillights do not illuminate in AUTO mode; Taillights must be manually turned on; Intermittent failure; No warning lights illuminated on instrument cluster
Repairs/costs cited: Vehicle taken to two dealerships; neither could determine cause or repair the issue. Owner instructed to return if failure recurs.
Rear turn signal is undersized and difficult for following drivers to see, particularly when driving into sunlight. Has resulted in near-collision incidents requiring hard braking by following vehicles.
When: Ongoing from delivery
Symptoms owners cite: Rear turn signal very small and difficult to see; Visibility severely reduced when driving into the sun; Following vehicles unable to see turn signal in time to react safely; Multiple near-collision incidents reported; Instrument panel turn signal indicator functions normally
Repairs/costs cited: Design issue unlikely to be resolved by dealer service
Brake pedal fails to keep vehicle stopped at traffic lights or stop signs, allowing vehicle to roll forward. Failure is intermittent with no warning lights.
When: Early mileage (1,000 miles reported)
Symptoms owners cite: Vehicle continues to roll forward despite brake pedal being engaged; Failure occurs at traffic lights and stop signs; Intermittent failure pattern; No warning lights illuminated on instrument cluster
Repairs/costs cited: Vehicle taken to two dealerships; neither could diagnose or repair. Owner instructed to return if failure recurs.
Synthesized from 14 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
It's a documented issue but not catastrophic. 14 complaints have been filed. Repairs average $250 and most owners catch it before it causes a breakdown.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $250 for lighting repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover lighting issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.