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moderate Owners of the 2024 Jeep Grand Cherokee have filed 96 NHTSA complaints about the electrical, typically surfacing around 12,000 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
| Model year | electrical complaints |
|---|---|
| 2020 Grand Cherokee | 58 |
| 2021 Grand Cherokee | 66 |
| 2022 Grand Cherokee | 124 |
| 2023 Grand Cherokee | 145 |
| 2024 Grand Cherokee (this page) | 96 |
| 2025 Grand Cherokee | 22 |
Of the 96 electrical complaints filed for the 2024 Jeep Grand Cherokee, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Electrical accounts for 41% of every owner complaint on file for this vehicle — the dominant problem area across 8 categories tracked.
Driving without knowing the vehicle's actual speed increases the risk of a crash.
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
full bulletin at NHTSA ↗Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
full bulletin at NHTSA ↗Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
full bulletin at NHTSA ↗Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
full bulletin at NHTSA ↗Upcoming R1H Radio Over The Air Update U41.10 Software Version The customer may comment on one or more of the following: ● 'Forward Collision Warning (FCW) OFF' light ON, with no Diagnostic Trouble Codes (DTCs) and can't turn light off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay® icon disappears from main screen while still acti
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The 2024 Jeep Grand Cherokee's electrical systems—particularly the plug-in hybrid battery, hybrid control software, and infotainment/instrument cluster—are generating widespread complaints tied to two major unresolved safety recalls with no available remedy.
High-voltage battery fire risk (Recall 68C/25V-741): Owners report being instructed not to charge the vehicle, not to park in garages or near structures, and to keep the vehicle away from other vehicles due to fire risk. The defect remains unfixed; Stellantis states the remedy is not available until possibly Q1 2026 or later. The instruction to avoid charging is impossible to fully comply with because the vehicle automatically recharges through regenerative braking and engine charging during normal operation. Owners cannot safely park vehicles at home, at work, or in standard garages. Manufacturers have offered insufficient interim support—typically $60/day rental reimbursement (which doesn't cover comparable vehicles) plus $50 in taxes per rental period—leaving owners with significant out-of-pocket costs or forced to operate unsafe vehicles. Some leased vehicles remain at dealerships indefinitely because owners have nowhere safe to store them.
Engine fire and loss of propulsion (Recall 78C/25V-766): The 2.0L engine contains sand contamination from the casting process, creating risk of catastrophic engine failure, sudden loss of power at speed, and engine compartment fire. The recall has been open for 90+ days with no remedy available and no timeline provided. Multiple owners report the engine shutting off completely while driving—on highways, in heavy traffic, in winter storms, and with children in the vehicle—creating immediate collision and stranding risk. Stellantis has provided conflicting guidance: some owners were told to use the gasoline engine only (defeating the plug-in hybrid purpose); others received no clear direction on whether the vehicle is safe to operate or charge. Dealers have stated they lack repair procedures or bulletins from Stellantis.
Instrument cluster and infotainment failures: Digital displays black out repeatedly while driving (up to 20 times per day in some cases), removing access to speed, warning lights, hybrid system status, gear position, and critical safety information. Radio screens flicker or strobe, causing driver distraction. Some infotainment systems abort or freeze while using navigation. Gear displays show incorrect positions. These failures have persisted across multiple repair attempts and dealer software updates, with manufacturers offering no timeline for resolution.
Loss of power and system freezes: Multiple owners report the vehicle freezing while in motion or at rest—unable to turn on or off, locked in place with no warning. Associated warnings include "Service Hybrid System" messages and hybrid electrical system cooling errors. After power cycles or extended time, vehicles sometimes recover, but the event is unpredictable and has occurred when owners were parked with children in the vehicle or driving on highways.
Seat motor malfunction: Driver's seat moves forward suddenly and unexpectedly while driving, pushing the driver into the steering wheel and restricting control, occurring at highway speeds. The only remedy reported by owners is powering down the entire vehicle and restarting. Dealerships confirm the comfort seat module is triggering check engine lights but report finding no actual defect.
Cooling fans and electrical hum while parked: Vehicles emit abnormal high-pitched electrical humming and run cooling fans continuously while powered off, suggesting abnormal electrical load and possible malfunction. Dealerships confirm the behavior but state no repair guidance or remedy exists.
Air suspension malfunction: Air suspension systems release and refill abruptly and continuously, even while parked and regardless of mode or setting. Dealers report no available service procedure.
Sudden uncommanded acceleration: During deceleration below 20 mph, engines rev to 4,000–6,000 RPM and lurch forward, requiring forceful braking to prevent collision. Occurs across all modes (Hybrid, Electric, e-Save).
Emergency braking system malfunction: Electronic parking brake activates unexpectedly—while towing at 50 mph, while parked, with no warning. Once engaged, it cannot be released manually, requiring dealership intervention.
Lane departure and cruise control deactivation: Advanced driver assistance features unexpectedly disengage while driving, requiring the driver to pull over and manually reset the infotainment system.
Hybrid system charging and battery drain issues: Hybrid batteries fail to charge to full capacity or charge only partially. Batteries drain rapidly after full charge overnight (from 98% to 20% after 30 minutes of driving in some cases). Vehicles report unusable battery range within days of parking. Defective batteries have been replaced by dealers in some cases, yet failures recur. Software updates (73C, 68C recalls) have been performed without resolving underlying discharge issues.
Key fob timeout: Fob buttons become unresponsive; vehicles show "key fob not detected" warnings. Touching door handles is required to "wake up" passive entry. Fob batteries required replacement at 6 months of ownership.
Owners report that dealers lack repair procedures, parts are on backorder indefinitely, and manufacturer communication is inconsistent or absent. Many vehicles have sat at dealerships for weeks to months with no progress. Owners have been instructed to pay out-of-pocket for rentals pending reimbursement that never arrives. Some are in active Lemon Law cases; others are requesting lease termination or buybacks. Stellantis has refused buybacks despite acknowledging defects through official recalls. The combination of unresolved fire risks, loss-of-propulsion events, and missing safety information while driving creates a pattern of vehicles that are unsafe to operate and cannot be repaired.
Same Jeep Grand Cherokee electrical reports on nearby years: 2021 · 2022 · 2023 · 2025
Potential damage to high-voltage battery cell separator in the plug-in hybrid system creates risk of battery fire even when vehicle is powered off. Manufacturer instructs owners to refrain from recharging, not to park near structures or other vehicles, and to park away from home garages. Remedy is not currently available; estimated availability is Q1 2026 or later. Owners report the defect is unrepaired even after some service visits and software updates (73C, 68C recalls). Vehicle cannot be safely operated or stored per manufacturer guidance.
When: November 2025 onward (recall issued approximately 6 Nov 2025); affects vehicles from model year 2024
Symptoms owners cite: Fire risk to vehicle and surrounding structures/vehicles while parked and while driving; Vehicle automatically recharges via regenerative braking during normal operation, making 'do not charge' instruction impossible to fully follow; No warning lamps or symptoms prior to recall notice; defect discovered by manufacturer and communicated via recall
Codes mentioned: 25V-741
Repairs/costs cited: No remedy available. Interim support: $60/day rental reimbursement and $50 per rental period in taxes offered by manufacturer; insufficient to cover comparable vehicles or extended duration without remedy availability. Many vehicles remain at dealerships because owners cannot safely store them elsewhere.
Recalls/TSBs owners mention: Recall 68C / NHTSA 25V-741 issued November 6, 2025. Instruction to refrain from recharging, park away from structures and other vehicles. Remedy not currently available; owners advised not to charge vehicle and to park vehicle away from structures/vehicles until remedy obtained. FCA/Stellantis advised owners via recall notice: 'A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle.' Q1 2026 estimated for remedy availability with additional delays expected for parts and deployment. Leased vehicle owners offered lease termination discussions in some cases but not universally accommodated.
Manufacturing defect: sand and debris remaining in the 2.0L engine casting present risk of catastrophic engine failure, sudden loss of drive power while in motion, and engine compartment fire. Remedy not currently available; recall issued ~90 days prior to latest complaints with no timeline provided. Defect may cause engine shutdown without warning while driving at highway speeds, in traffic, or in hazardous weather.
When: Approximately November 2025 onward (recall 78C/25V-766 issued early January 2026 per one complaint); affects 2024–2025 models
Symptoms owners cite: Engine shuts off completely while driving without prior warning; Malfunction Indicator Lamp (MIL) illuminates prior to shutdown in some cases; Loss of all propulsion power at speed (highway and local road driving); Abnormal loud engine noise during acceleration and shifting (documented warning sign); No steering or braking power assist when engine is off; Vehicle stranding in winter storms, heavy traffic, and hazardous conditions
Codes mentioned: 25V-766
Repairs/costs cited: No remedy available. Engine contamination defect confirmed by manufacturer. Dealers state they have no repair procedure, no service bulletin, and no available parts. Some owners instructed to use gasoline engine only (defeating hybrid purpose and increasing fuel consumption to 22 mpg vs. advertised economy). Stellantis reimbursement for out-of-pocket rental costs was promised by some case managers but never delivered.
Recalls/TSBs owners mention: Recall 78C / NHTSA 25V-766 issued approximately January 4, 2026. Recall notice states 'A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle as well as property damage' and 'A loss of drive power may result in a vehicle crash without prior warning.' Remedy not currently available; status listed as 'remedy under development' with no timeline. Stellantis has provided conflicting guidance on safe operation (use gasoline engine only vs. normal operation) and has not responded to owners' inquiries about safe operation or interim transportation assistance.
Digital instrument cluster displays and infotainment screens black out, flicker, freeze, or abort during driving. Drivers lose access to critical safety information including speed, warning indicators, gear position, and hybrid system status. Occurrences range from sporadic to frequent (up to 20 times per day). Radio screens flicker like strobe lights or display partial blanks. Infotainment system aborts with 'system loading' message. Music skips repeatedly. These failures recur after multiple dealer repair attempts and software updates.
When: Throughout ownership (some reported within first months, others after 8+ months); recurring despite repair attempts
Symptoms owners cite: Speedometer display shows random or incorrect speeds (e.g., 40+ mph while stopped at traffic light; 0 mph while driving interstate); Tachometer fluctuates wildly while idling and during motion; Gear display shows incorrect position or randomly indicates 'reverse' while driving forward; Radio screen flickers (half-screen, full-screen, strobe-like); Radio audio skips or plays wrong station; Infotainment screen blanks or displays 'system loading'; Red alert/airbag warning light constantly illuminated on instrument panel; Airbag warning display non-functional; Lane Departure and Cruise Control disengage unexpectedly
Codes mentioned: B273C (digital crash detection, per one complaint)
Repairs/costs cited: Infotainment system reset performed at dealership with temporary improvement. Radio screen unit replaced by dealer in one case; issues persisted. Dealers advise software updates may be available but no timeline confirmed. One owner reported 8 repair attempts with no permanent resolution. Another reported waiting since April 2025 for software update with no progress as of September 2025.
Recalls/TSBs owners mention: Manufacturer has acknowledged some issues (e.g., 'comfort seat module' triggering check engine light) but states no fixes are available or imminent. One manufacturer representative told owner to expect software fix in late September 2025, but no update was provided. Manufacturer contends infotainment issues do not pose safety risk; owners disagree based on distracted driving risk. No TSB or recall issued for these display failures.
Driver's seat moves forward suddenly and unpredictably while vehicle is in motion, pushing driver into steering wheel and restricting leg/footwell movement and steering control. Movement is forceful and occurs without warning at highway speeds and in heavy traffic. Vehicle must be powered down completely and restarted to stop the movement and reset seat position.
When: Timing varies; at least two incidents in one complaint (highway speeds and heavy traffic)
Symptoms owners cite: Sudden forward movement of driver seat while driving; Driver physically forced closer to steering wheel; Leg and footwell area compressed; Restricted steering, braking, and vehicle control; Check engine light illumination
Codes mentioned: Related to 'comfort seat module' per dealer diagnostic
Repairs/costs cited: Dealership visits: comfort seat module was identified as source of check engine light. Dealers state they cannot find any problem with seat or module itself despite symptom and code. No repair performed.
Recalls/TSBs owners mention: No TSB or recall issued. Dealerships confirm comfort seat module is triggering diagnostic codes but report inability to locate or repair underlying issue.
High-voltage hybrid battery fails to charge to full capacity, charges only partially, or drains rapidly after full charge. In some cases, battery discharges to unusable levels within 3–4 days of parking. Premature loss of battery charge occurs while driving in electric mode. Battery range depletes unexpectedly (e.g., 10% drop from 32 miles to 29 miles within days, or from 98% to 20% after 30 minutes of driving). Batteries have been replaced in some cases, yet defects recur or persist. Software updates (73C, 68C recalls) have been performed without resolving discharge.
When: Immediate (some within first months of ownership); recurring or persisting after repairs
Symptoms owners cite: Battery charge at 98% overnight, drops to 20% after 30 minutes of driving; Battery drains to unusable levels within 3–4 days of being parked and charged; Vehicle battery warning light illuminated; Premature loss of electric range while driving; Hybrid system fails to charge as needed; Vehicle battery charging every 3–5 hours (abnormal cycling); Difficulty starting vehicle; multiple start attempts required
Codes mentioned: Related to 25V-741 (Electrical System) per recall notification
Repairs/costs cited: Hybrid battery replaced in at least two cases; defects recurred or persisted. Dealers advised that parts were not available or that diagnostic testing could not proceed without parts. One owner reports $2,000+ rental costs awaiting reimbursement approval that never arrived.
Recalls/TSBs owners mention: Recall 73C (software reflash) and Recall 68C performed at dealership; battery replacement offered in some cases. However, defects have recurred after these service actions. Remedy for underlying battery defect (25V-741) not available. Parts on backorder. Stellantis approved rental reimbursement in some cases (30-day increments) but failed to process reimbursement checks in at least one case.
Vehicle loses all electrical power or enters an unresponsive state while driving or parked, unable to start or shut off. 'Service Hybrid System' warning appears before some events. Vehicle becomes locked in place; multiple systems become inoperative. Recovery requires extended time or power cycling (full shutdown and restart).
When: Timing varies; one incident while parked at bank, others during normal operation; recurring across multiple incidents
Symptoms owners cite: Vehicle freezes (unable to turn on or off); Vehicle locked in place; cannot be moved; Battery icon illuminated despite vehicle being in non-operational state; 'Service Hybrid System' warning message displayed before freezing; Hybrid electrical system cooling error codes; Vehicle unable to restart immediately; requires extended wait or multiple attempts; All electrical functions become unresponsive
Codes mentioned: Cooling system error for hybrid electrical system (per one service report)
Repairs/costs cited: Vehicle towed by Stellantis assistance; they reported inability to tow if vehicle could not be placed in neutral. Vehicle eventually recovered after approximately 45 minutes. No permanent repair has been performed. Dealership advised further diagnosis pending technician availability.
Recalls/TSBs owners mention: Stellantis roadside assistance contacted; informed owner that tow was not possible if vehicle could not be placed in neutral. No TSB or service procedure issued. Case opened with FCA Case #94280851 (one complaint).
Air suspension system releases and refills abruptly and uncontrollably. System cycles continuously even while parked, raising and lowering the vehicle regardless of mode or setting. Behavior occurs without user input and creates hazardous vehicle motion.
When: Recurring; vehicle behavior cyclical and ongoing
Symptoms owners cite: Air suspension rapidly raises and lowers upon vehicle startup; Continuous cycling regardless of mode or setting; Abrupt and uncontrolled release and refill cycles while parked; System behavior not responsive to driver input
Repairs/costs cited: Dealership confirmed the behavior but reported no available service procedure or repair bulletin from manufacturer.
Recalls/TSBs owners mention: No TSB or recall issued. Dealers report no repair guidance available from Stellantis.
Engine revs to 4,000–6,000 RPM and vehicle lurches forward unexpectedly during deceleration (below 20 mph). Vehicle also surges forward when downshifting from higher gears during braking (e.g., 4th to 3rd, 3rd to 2nd, 2nd to 1st). Brakes feel like they shudder and release before re-engaging. Occurs in all drivetrain modes (Hybrid, Electric, e-Save) and on both mild inclines and flat ground.
When: Recurring; multiple instances reported (estimated 50–60 times in one complaint)
Symptoms owners cite: Sudden rev to 4,000–6,000 RPM while decelerating below 20 mph; Vehicle lurches forward during deceleration requiring forceful braking to prevent collision; Brake shudder and release during downshift, followed by re-engagement; Vehicle surges forward during gear reduction while braking; Occurs on both inclines and flat ground
Repairs/costs cited: Taken to Reed Jeep (Kansas City) for diagnosis; no problem identified. Multiple drivers (owner and others) have felt the same defect. Owner has ceased driving the vehicle.
Recalls/TSBs owners mention: No TSB or recall issued. Dealership unable to identify or diagnose root cause.
Electronic emergency parking brake activates unexpectedly and uncontrollably. While vehicle is parked or being towed, brake engages without user input. Once engaged, brake cannot be released manually, requiring dealership intervention. Brake was activated while towing vehicle at 50 mph behind motorhome, with no warning to driver.
When: Recurring; multiple activations (some while parked, one while towing at 50 mph)
Symptoms owners cite: Electronic parking brake activates on its own while vehicle is parked; Brake activates while vehicle is being towed at 50 mph; No warning to driver before brake engages; Brake cannot be released manually after activation; Visible smoke from brake overheating when towing at speed
Repairs/costs cited: Vehicle towed to dealership (initial attempt delayed 3–4 weeks due to service backlog; later towed to different dealership). No repair completed; no service procedure documented.
Recalls/TSBs owners mention: Dealer referred owner to Jeep corporate support; Jeep referred back to another dealership. No TSB or recall issued. Dealership provided only tow and storage with no timeline for repair.
Internal combustion engine shuts off completely while vehicle is in motion, causing total loss of propulsion. Occurs without warning and during normal driving (city streets, highways, winter storms). Engine restart possible after extended time (approximately 30 minutes) or after software updates. Repeat occurrence despite prior repairs and manufacturer confirmation of defect.
When: Third occurrence on latest incident (prior incidents documented and reimbursed); recurring defect
Symptoms owners cite: Engine shuts off completely while driving; Total loss of propulsion without prior warning; No power assist for steering or braking after shutdown; Vehicle stranding in hazardous conditions (winter storm, heavy traffic); Malfunction Indicator Lamp (MIL) illumination prior to shutdown in some cases; Abnormal clicking sounds in some cases
Codes mentioned: Related to Recalls 25V-766 (Engine Sand Contamination) or 25V-710 (Hybrid Control Software Failure) per owner speculation
Repairs/costs cited: Manufacturer previously reimbursed owner for prior repair attempt, confirming defect. Current failure pending inspection. Software updates attempted.
Recalls/TSBs owners mention: Manufacturer confirmed prior defect and reimbursed prior repair attempt. However, root cause remains unresolved. Current recall (25V-766) may address this issue, but remedy is not available.
Radio and infotainment systems experience intermittent and persistent failures including flickering screens, audio skipping, system freezing, and feature aborting. Screen flickers range from half-screen to full-screen to strobe-like patterns. Radio skips music (similar to skipping CD) or plays wrong station. Navigation system aborts with 'system loading' message, causing driver distraction and safety concerns.
When: Recurring throughout ownership (first noticed early 2025, ongoing as of September 2025)
Symptoms owners cite: Radio screen flickers (half-screen, full-screen, strobe-like); Radio audio skips repeatedly or sporadically; Radio plays wrong station than selected; Infotainment system aborts while in use; Screen displays 'system loading' message; System requires pull-over and manual restart or reboot through multiple menu levels; Driver must take eyes off road to troubleshoot or restart
Repairs/costs cited: Radio screen replaced by dealership (April 2025) with temporary improvement; issues recurred. Dealer advised software update expected in late September 2025; no update provided as of complaint date (September 2025). Owner has been in contact with manufacturer since inception with no solution offered.
Recalls/TSBs owners mention: Manufacturer has offered no solution or care regarding the issue. Dealer advised software update pending (late September 2025). Owner wrote letter to company in spring 2025 with no response. No TSB or recall issued; manufacturer contends not a safety issue.
Transmission overheats and triggers multiple warning alerts indicating high operating temperature requiring immediate service. Vehicle displays warnings but owner has no way to assess if transmission is at risk of fire. Associated transmission failures include severe leaks requiring repair.
When: Recurring warnings throughout ownership
Symptoms owners cite: Transmission overheating warning alerts; Multiple warnings indicating elevated transmission temperature; Severe transmission leak (one documented case requiring tow); No clear indication of whether transmission is at imminent risk of failure or fire
Repairs/costs cited: Severe transmission leak identified and repaired by dealership. Transmission remained on service lot for 7 days without repair before tow to another facility for diagnosis.
Recalls/TSBs owners mention: No TSB or recall issued for transmission overheating. Repair completed by dealership for one case (leak repair).
Key fob becomes unresponsive intermittently. System appears to 'time out,' causing fob buttons to not unlock vehicle, open tailgate, or activate remote start. Vehicle displays 'key fob not detected' warning when attempting to start. Door handle must be manually touched to 'wake up' passive entry. Fob batteries required replacement at 6 months of ownership (premature battery depletion).
When: Throughout ownership; battery replacement required at 6 months (unusual for newer vehicle)
Symptoms owners cite: Key fob buttons become unresponsive intermittently; System appears to 'time out' causing loss of fob function; Vehicle displays 'key fob not detected' warning; Passive entry becomes unresponsive; door handle touch required to activate; Premature key fob battery depletion (replacement required at 6 months)
Repairs/costs cited: Fob batteries replaced at 6 months; issue persists after battery replacement. Dealer confirmed Stellantis is aware of the issue and expecting a fix in the first half of 2025 (note: complaint filed in late 2024, suggesting fix timeline has already passed).
Recalls/TSBs owners mention: Stellantis aware of issue per dealership. Software or firmware fix expected H1 2025; no confirmation that fix was released or deployed. Multiple 2024-model Grand Cherokee vehicles reportedly built with this defect.
Transmission develops severe leak requiring immediate service and replacement of components. Vehicle unable to function until repair completed.
When: Approximately 7 months after purchase (within first year of ownership)
Symptoms owners cite: Severe transmission fluid leak; Vehicle unable to operate safely or at all
Repairs/costs cited: Vehicle towed to service center; remained on lot for 7 days without repair before tow to second facility (McInerney Auto Center) for diagnosis. Fixed with no apparent transmission dysfunction after repair.
Recalls/TSBs owners mention: No TSB or recall issued. Transmission repair performed at dealership level.
Synthesized from 96 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Battery system still malfunctions after both 73C and 68C were performed by dealer. After these "updates to software" my battery discharges to unusable levels. This occurs after a full charge and the vehicle sets for three to four days locked and parked. I have not had the use of my hybrid system now for over three months. I'm having to drive using engine only and getting only 22 miles to the…
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the vehicle was inspected, and the contact was made aware of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer; however, the contact was informed by the dealer that parts to do the recall repairs were not yet available. The contact stated that the manufacturer had…
On 2 ocassions the vehicle failed to execute a stop. The first was going down a mild hill at 20 mpg; I applied the brakes and the car started to slow and then the brakes felt like there was a shudder and released, and then engaged again and the car finally did stop. That same day on flat ground the same thing repeated. A second brake problem has occurred multiple times; likely 50 - 60…
To Whom It May Concern, My name is [XXX] . I am a Florida resident and the lessee of a 2024 Jeep Grand Cherokee 4xe, VIN [XXX] . Due to repeated and serious mechanical and electrical failures involving the hybrid system, I have already retained legal representation. My Lemon Law case is currently being handled by: CPLG – Consumer Protection Law Group Despite this, the situation continues to…
Received an alert that the hybrid system had failed. We have not used the vehicle since all of the recalls have been received as we are too afraid for our safety and the safety of others on the road. The Jeep Dealer confirmed there is no solution or fix to any of the recalls and referred us to the leasing company. I requested to be let out of my lease since there was not a resolution, and I am…
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the main battery in the vehicle was draining faster than normal. The contact stated that the battery was charged overnight, and in the morning, the battery gauge indicated that the battery was at 98 to 95 percent charge; however, the contact stated that after driving for approximately 30 minutes, the charge was at approximately…
Instrument Cluster & Uconnect Blacks Out Unable to read speedometer, no warning lights, no reverse camera Yes, it has been to the dealer for repair a number of times with cases created with the manufacturer and still not repaired. No 1/28/25
The vehicle is not charging to full capacity. I brought it to the dealership, and they informed me there is no available solution. This issue is extremely concerning, as the car poses a fire risk even when turned off. Very concerning: The 2024 Jeep Grand Cherokee 4xe is affected by multiple active safety recalls, primarily related to the plug-in hybrid system. The most significant one involving…
The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware…
Dear National Highway Traffic Safety Administration, I am writing to report an urgent safety concern regarding my 2025 Jeep Grand Cherokee Hybrid, VIN [Insert VIN], which is subject to recall number [Insert Recall Number]. I have contacted Chrysler/Jeep about this recall, but they have informed me that there is currently no remedy available. They have offered no assistance, and I have not been…
It's a documented issue but not catastrophic. 96 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
Across the 9 complaints that reported odometer mileage, most electrical failures cluster between 4,417 and 16,000 miles, with the median around 12,000. A quarter of owners report trouble before 4,417; a quarter make it past 16,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.