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critical Owners of the 2024 Jeep Grand Cherokee have filed 7 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
| Model year | steering complaints |
|---|---|
| 2020 Grand Cherokee | 13 |
| 2021 Grand Cherokee | 102 |
| 2022 Grand Cherokee | 45 |
| 2023 Grand Cherokee | 40 |
| 2024 Grand Cherokee (this page) | 7 |
A loss of vehicle control increases the risk of a crash.
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between
full bulletin at NHTSA ↗The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
full bulletin at NHTSA ↗Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
full bulletin at NHTSA ↗MODULE - STEERING CONTROL
full bulletin at NHTSA ↗MODULE - STEERING CONTROL
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
It's a serious issue. 7 complaints have been filed, including 2 reports involving a crash and 1 fatality(ies). We've classified it as critical based on NHTSA's reported outcomes.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.