A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
Fix: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
What owners are reporting
1 most recent
seatbelts
· filed 12/23/2025
Two seatbelts failed in the rear of the car. One seatbelt in the third row seat and the middle seatbelt in the 2nd row back seat. This happened in quick succession soon after I purchased the car used from a Kia dealer in Orlando. The seatbelt in the third-row seat seemed to fold up and jam in a way that could not be unjammed. The middle seatbelt in the second row got stuck in its extended…
Had seatbelts trouble with your 2024 Kia EV9?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the seatbelts problem on the 2024 Kia EV9?
It's a meaningful issue. 5 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $500.
At what mileage does the seatbelts typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $500 for seatbelts repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to seatbelts?
Yes — 1 active recall(s) cover seatbelts issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2024/Kia/EV9.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.