Kia America, Inc
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
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The 2024 Kia EV9 has 204 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2024 Kia EV9 has 204 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 94 complaints, typically surfacing around 8,306 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2024 EV9 (this page) | 204 | 4 |
| 2025 EV9 | 11 | 3 |
What the defect is, what it can cause, and the free dealer fix — from the NHTSA campaign record. Check your own VIN before you buy or drive.
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2024 Kia EV9 SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: suspension is flagged severe on this model , showing up around 11,634 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.6/10 model. The priciest documented failure is powertrain (~$2,500) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →I would also like to highlight the serious safety concern due to cell deviation (imbalance) along with SOC (State of Charge) mismatch as per my car's BMS (Battery management system) which is present in my vehicle and shared with Kia corporate. In an electric vehicle, the…
Vehicles accelerates aggressively to no limit (95+) when adaptive cruise control is set and there is no leading vehicle within following range.
Active lane keeping function feature disengages without audible warning leading to multiple near collisions. Happens without warning or any particular trigger. Was brought to the kia specialist attention and he did not seem surprised or concerned. Happens almost every time this…
When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
A headliner with inadequate impact protection increases the risk of injury during a crash.
A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
It's got known weak points. With a reliability score of 6.6 out of 10 based on 204 owner complaints filed with NHTSA, the 2024 Kia EV9 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2024 Kia EV9 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.6/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 94 owner complaints filed. Typical failure occurs around 8,306 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.6 out of 10 on our NHTSA-based read of 204 owner complaints. The main thing to watch is electrical. Typical failure occurs around 8,306 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 94 complaints filed. Typical failure occurs around 8,306 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 8,306 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 204 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.