2024 Kia Soul owner complaints

I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.

Horn malfunctioned, a known issue recognized by Kia on these models. Visited an authorized Kia repair center in Maryland on June 14, 2025. The repair center indicated that the necessary parts (96611-K0030 and 96619-T6000) are not available in Maryland or surrounding states, and backorder delays are at least four to six weeks. The vehicle is meanwhile not road safe due to the lack of a horn.

I purchased this vehicle in jan 2024 and it now has 16000 miles. Took my car into ray skillman, pikes plaza westide for service last month because my horn was not working. They told me that there was a nation wide back order on the part and just 2 days ago, I received an email from Kia customer service/care, stating that they were told that there is no eta at this time. This (not having a horn) is a safety concern and also the service tech that took my car in, told me that it affected other Kia models as well, they did not seem to think that it was a big deal and the car was driveable, but without a horn, it is very unsafe. I'm also contacting them for a loaner which they really don't seem to want to do that route, but I also don't want to rent a vehicle to be reimbursed (since it is a war

My Kia Soul, which only has 7600 miles, was parked in my garage. When I went to wash it this afternoon, I found that the back window had shattered.

Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.

No sound when object is in area of vehicle when backing up.

The vehicle was looked at and was told it didn’t have sensors for the problem, I can’t believe the vehicle didn’t have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a camera but no warning sound when object is detected.

shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. even after being involved in a front end collision, none of my safety features (that have never not been on) never came into play, emergency braking never happened. attaching most recent, first time addressing this issue was in august.

Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But when checking on-line, I saw several similar complaints for this year/model.

This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported

Well, isn't it wonderful that Kia has extended the warranty on the horn assembly. Now, how do I avail myself of the warranty? Simple - if the horn DOES NOT WORK or emits an unusual or different sound just bring it to KIA for a diagnosis. Now, when is it most likely that I realize the horn DOES NOT WORK? When I need it the most, or when the bicyclist or pedestrian or whatever needs my horn to work. How in the world does KIA think it can keep possibly unsafe vehicles on the road? I have no idea but I am filing a complaint and ask all others to do so. The horn is a critical safety feature that must work all the time. How does KIA think it can get away with this? Vehicles are required to meet and continue to meet at all times Federal Motor Vehicle Safety Standards in existence at the time o

It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong.That evening, the gas mileage hadn’t moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odometer hasn’t changed. When I removed the key the dash board remained on and once I hit the lock button it turned off.10-5-25, I put gas in the car and the indicator marker never moved. I called to report these issues because my vehicle was not inspected before I left the lot. We canceled our paid trip and h

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car

Size: P205/60R16 My Daughter was driving when all of a sudden the Front Driver Tire exploaded while taking a turn on a residential street. There was no nail or puncture to the tire (see photos). We do have a video showing that there is no puncture damage via nail or sharp object, but the video file is too large.

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the second stalling, the check engine light came on. I called the dealership and explained the problem. I took the vehicle to the dealership on [XXX] and on [XXX] the Service manager was attempting to return the car to me, when the car shut off in traffic while she was behind the wheel. She called me to let me know what happened and returned the car to the dealerships service department. This was on [XXX]

The brake pedal rubber is made of a hard plastic or synthetic rubber. Both I and my wifes foot slides off of it no matter what type of shoe were wearing. I started wearing tennis shoes, helped a little. But I've nearly had several wrecks where I was going slow came up to the light and my foots come off the peddle and I nearly ran into the stopped car infront of me, I mean by inches. I put both feet on the peddle now with one up on the peddle metal stem that holds the pad own out of an abundance of caution. I'm really afraid to drive the car.it's an accident waiting to happen

Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea type of roads and laws and high density of autos... not true in the Continental U.S..