2024 Kia Soul problems
Light NHTSA footprint — 28 owner complaints. Either a clean record or thin data; we'll show what's there.
The 2024 Kia Soul has 28 NHTSA owner complaints on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 8 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2021 Soul | 222 | 1 |
| 2022 Soul | 88 | 0 |
| 2023 Soul | 48 | 2 |
| 2024 Soul (this page) | 28 | 0 |
| 2025 Soul | 11 | 0 |
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
- No systemic severe-failure pattern in the complaint record
- Reliability score 8.4/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Buying a used 2024 Kia Soul? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
What to inspect on this specific car
- electrical — 8 owner reports · ~$850 to fix
Recalls to confirm are done
Run the VIN from the listing — no active recalls on this model right now, but confirm none were opened after this car was built.
Verdict for buyers: 8.4/10 model. The priciest documented failure is electrical (~$850) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Ask anything about your 2024 Kia Soul
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Top trouble spots 1 category with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car
Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3…
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t…
While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2024 Kia Soul reliable?
Mostly yes. With a reliability score of 8.4 out of 10 based on 28 owner complaints filed with NHTSA, the 2024 Kia Soul is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2024 Kia Soul?
On the NHTSA data, the 2024 Kia Soul does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.4/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2024 Kia Soul?
Inspect the electrical first — it's the most-reported issue on this model, with 8 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2024 Kia Soul a good used car to buy?
It scores 8.4 out of 10 on our NHTSA-based read of 28 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2024 Kia Soul?
Based on NHTSA records, the most-reported issue is electrical, with 8 complaints filed. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Kia Soul has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2024 Kia Soul?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 28 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.