2024 RAM 1500 owner complaints

My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, a

My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, a

On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.

I was backing up with nothing behind me and the truck abruptly went into park, applied the parking brake, and shut down the engine. Later, on the drive to work, the battery light came on and I had received a "reduced battery capacity" message on the display. The truck has the hybrid system with less than 9k miles. Emailing the dealership, they did not claim anything is wrong. Two weeks earlier no sound came out of the speakers and that resolved itself. So, I suspected something with software and disconnected the 12 V battery for 5 minutes and the fault went away. It is troubling that the vehicle shifts into park. It seems related to Investigation:PE24018.

The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creating a significant safety hazard. Incident Details The stalling behavior has occurred multiple times under normal operating conditions. The issue is intermittent but frequent enough to cause concern for vehicle safety.

My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.

The auto shutoff is working intermittently. Also, the vehicle sometimes shutsdown and won’t restart without putting it in park, then pressing the ignition. Also, the touchscreen works intermittently

Component: Electrical System Summary of Problem: Repeated electrical failures causing dead batteries, parasitic drain, and unsafe driving conditions. Details of Incident: July 2025: Purchased truck with 33k miles. Sept 2025: Battery completely failed; AAA confirmed cells were gone. Battery replaced. Two weeks later: Battery dead again; AAA jump-started. Vacation trip: Battery failed 3 more times, requiring jumps. Cross-country trip (MD → Vegas → Utah → Missouri): Multiple battery failures. Observed truck’s interior lights cycling on/off overnight. Diagnostic scan revealed 40 electrical codes. Chicago Dodge Dealer (Oct 2025): Technicians replicated issue and confirmed electrical faults. Chrysler refused to authorize parts, claiming 12V battery at fault. Vehicle has been at

On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Fr

The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts during both stall events. The truck is 1 year old with 15,324 miles on it.

The contact owns a 2024 Ram 1500. The contact stated while driving approximately 5 MPH, the vehicle lost power, the parking brake activated, and the transmission independently shifted into the park. The contact was able to restart the vehicle. The instrument panel showed that the battery charge had dropped to 12-Volts. The failure had occurred twice. The tow truck company was contacted and was able to recharge the battery and the contact to drove the vehicle to the residence. The contact stated that approximately 3 weeks later the failure recurred a second time at 1,800 miles. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 800.

The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.

The truck is on its 3rd camshaft and lifters due to failures. The truck has 43,000 miles on it. This is not normal. RAM has fixed it twice, and now the new lifters, that were installed a month ago are also beginning to make noise. When these camshaft and lifters fail they put metal into the engine which creates catastrophic failures.

Engine has to be replaced due to bad rod bearings

The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of injury during the impact. The problem has not yet bee confirmed by a dealer or independent service center. We are in the process of having the vehicle inspected. The vehicle was seen by police and today insurance representatives will inspect it. However, the manufacturer has not yet inspected the airbag system No warning lights or messages were present before the accident. There were no signs that th

Airbag service light coming on and off. I saw there was a recall on this but they are saying my truck is not on the recall.

The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following

I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields

Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to