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ProblemsByVin Index / 2024-RAM-2500 / COMPLAINTS
Full complaint record · NHTSA

2024 RAM 2500 owner complaints

51 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

9 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/11/2024 Crash ODI #11624580.0

back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.

11/10/2025 ODI #11698627.0

The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed. The vehicle was taken to a dealer on several occasions for approximately a year, where it was diagnosed that the power steering gearbox and the radio needed to be repaired. Additionally, the wiring was taken apart and cleaned, and reattached after finding a wiring issue. The vehicle was repaired each time, but the failure reoccurred after each repair. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 45

10/13/2025 ODI #11693092.0

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

07/23/2025 ODI #11675662.0

Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.

07/22/2025 ODI #11675436.0

I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days c

other 3 complaints shown

12/30/2025 ODI #11707696.0

Persistent SiriusXM advertising pop-ups appear on vehicle startup and obstruct normal infotainment operation. This creates driver distraction and requires interaction while driving.

12/23/2025 ODI #11706764.0

[XXX] I stopped at a stoplight and was sitting with my foot on the brake. With light still red, vehicle went full throttle and began pushing me into the intersection even though my foot had never left the brake. I shifted to neutral and still redlined. Shifted to park and shut off. Restarted and it went back to normal. Luckily it was early morning and I was in a rural community and light traffic. Went home and called Ram dealership and took truck in that day. They kept it several days. Said was showing a code error; but I reiterated it pushed me into the intersection while I continued to pushed the brake to the floor. They did find an inconsistent reading in throttle and replaced the throttle body. I had hoped that corrected the problem and had no issue until [XXX]. [XXX] Left my farm in

08/13/2025 ODI #11680301.0

He vehicle seat in my vehicle has no vertical seat adjustment thereby creating a safety hazard by not being able to have a broader view of traffic to the front and sides as well as the rear of the vehicle.

engine 3 complaints shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/24/2024 ODI #11632298.0

Hydraulic Lifter failure at 10,500 miles.

09/26/2025 38,000 mi ODI #11689912.0

The contact's Employer owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

09/21/2025 ODI #11688757.0

The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current RAM service bulletin that the noise is “under investigation”. It has 6,000 miles and the noise started immediately after the first oil change.

powertrain 3 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/21/2025 ODI #11706412.0

Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they would have been able to get moving as quickly.) It acted like the torque converter stayed locked while I came to a complete stop stopping the engine at the same time. No shuddering or anything obvious. Engine wasn’t running when I came to a stop. i only noticed because it was abnormally quiet and didn’t move when I stepped on the throttle. I’ve owned this truck since the end of July 2025, it was a brand new left over 2024, currently has around 8,500 miles on it)

11/23/2024 ODI #11626994.0

The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.

10/11/2025 ODI #11692755.0

Dealer confimed roller lifter failure on 9/23/25, they replaced the roller lifters, push rods, cam shaft and rocker arms. Within 20 miles of picking up the truckl on 10/11/2025 the same noise the repair was suposed to remedy was back adn the same volume/ intensity as before. The warranty repair did not remedy the issue.

brakes 3 complaints shown

12 total in this category · severe · avg repair $450 · see brakes cluster analysis →
10/31/2025 Crash ODI #11696841.0

October 30, at approximately 8:00 AM MDT. While I was heading to work, I was approaching an intersection with a vehicle in front of me making a left turn in the opposite direction was a vehicle also preparing to make a left turn and as I approached the intersection the vehicle turned in front of me. I fully applied the brakes, and the pedal went to the floor, my truck did not stop or slow down. I ended up striking the vehicle turning in front of me, fortunately at a low speed of approximately 11-12 miles per hour. My vehicle coasted to a stop after which I was able to carefully pull off to the side of the road. My truck was deemed drivable at the time after the accident but I noticed that the pedal is spongy and it took pumping the brakes to get them to apply. I almost had another acciden

10/09/2024 10,000 mi Fire ODI #11618981.0

The contact owned a 2024 RAM 2500. The contact stated that while her husband was driving at 40 MPH, he attempted to slowly bring the vehicle to a complete stop upon approaching a stop sign. However, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop or even slow as intended, causing the driver to unsafely pass through the intersection without stopping. Afterward, the driver smelled smoke in the vehicle's interior shortly before observing flames from the front driver-side door exterior panel. The driver could maneuver the vehicle into a roadside ditch, resulting in reduced speeds of around 15 MPH, allowing him and the other occupants to evacuate. The unoccupied vehicle then rolled to a complete stop in a roadside ditch moments later, becoming completely

09/12/2024 ODI #11614239.0

Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on multiple trips and is extremely intermittent. When this happens going down a steep grade it is a definite safety issue!

seatbelts 2 complaints shown

4 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
09/15/2025 ODI #11687381.0

Twice, the seatbelt recoil mechanism has failed. Not only will the seatbelt not self retract, potentially leaving a considerable amount of slack in the seatbelt, but also the seatbelt does not stop when it is pulled quickly, meaning that it doesn't actually do anything in the case of an accident. The original seatbelt on this vehicle did the same thing, and after I had it replaced, the replacement does the same thing, indicating that it is clearly a faulty component at a scale larger than an individual faulty piece.

08/07/2025 ODI #11679149.0

The contact owns a 2024 RAM 2500. The contact stated that upon entering the vehicle and buckling the driver's side seat belt, the seat belt failed to retract as needed and was lying limp across the torso. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt retractor had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

cruise control 1 complaint shown

09/01/2025 ODI #11684301.0

I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. Non

Showing 300 of 51 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/RAM/2500#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-08. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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