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ProblemsByVin File / 2024-RAM-2500 NHTSA data synced 5 days ago
2024 · RAM

RAM 2500 problems

51 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2024 2500?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 6 categories with 3+ complaints

brakes
12 reports · fails ~20,000 mi · avg $450
severe
electrical
9 reports · avg $850
severe
powertrain
7 reports · avg $2,500
moderate
seatbelts
4 reports · avg $500
moderate
tires
4 reports · fails ~14,391 mi · avg $150
moderate
engine
3 reports · fails ~38,000 mi · avg $3,100
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2024 2500's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2024 2500?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2024 2500 · powertrain
Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average…
2024 2500 · powertrain
The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.
2024 2500 · electrical Crash
back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.
2024 2500 · electrical
The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable…
View all 51 owner complaints →
Had a problem with your 2024 RAM 2500? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 23V799000 November 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles

Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
severe NHTSA 23V654000 September 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Common questions

Is the 2024 RAM 2500 reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 51 owner complaints filed with NHTSA, the 2024 RAM 2500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2024 RAM 2500?

On the NHTSA data, the 2024 RAM 2500 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2024 RAM 2500?

Based on NHTSA records, the most-reported issue is brakes, with 12 complaints filed. Typical failure occurs around 20,000 miles. Average repair cost runs about $450 at an independent shop.

What's the most expensive thing that goes wrong?

The brakes is one of the costlier repair items. Average repair cost runs about $450 at an independent shop. Typical failure occurs around 20,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my RAM 2500 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2024 RAM 2500?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 51 complaints on file and the costliest repair averaging $450, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 5 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2024/RAM/2500. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with RAM. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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