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ProblemsByVinFile / 2024-RAM-2500NHTSA data synced 3 days ago
RAM
2024 RAM 2500 problems
The 2024 RAM 2500 has 54 NHTSA owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2024 RAM 2500 has 54 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of July 2026). The most-reported system is brakes at 13 complaints, typically surfacing around 20,000 miles (~$450 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2024 2500?
Generally reliable
Buyable on the data — keep up the usual maintenance and inspect normally.
No systemic severe-failure pattern in the complaint record
Reliability score 7.6/10 — above the segment average
2 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2024 RAM 2500? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
brakes — 13 owner reports
· tends to show around 20,000 mi · ~$450 to fix
electrical — 10 owner reports
· tends to show around 12,000 mi · ~$850 to fix
powertrain — 7 owner reports
· ~$2,500 to fix
engine — 4 owner reports
· tends to show around 38,000 mi · ~$3,100 to fix
⚠ The one to take seriously: brakes is flagged
severe on this model
, showing up around 20,000 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.6/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2024 2500· powertrain
Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average…
The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.
back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.
The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable…
Had a problem with your 2024 RAM 2500?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Common questions
Is the 2024 RAM 2500 reliable?
Mostly yes. With a reliability score of 7.6 out of 10 based on 54 owner complaints filed with NHTSA, the 2024 RAM 2500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2024 RAM 2500?
On the NHTSA data, the 2024 RAM 2500 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2024 RAM 2500?
Inspect the brakes first — it's the most-reported issue on this model, with 13 owner complaints filed. Typical failure occurs around 20,000 miles. Average repair cost runs about $450 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2024 RAM 2500 a good used car to buy?
It scores 7.6 out of 10 on our NHTSA-based read of 54 owner complaints. The main thing to watch is brakes. Typical failure occurs around 20,000 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2024 RAM 2500?
Based on NHTSA records, the most-reported issue is brakes, with 13 complaints filed. Typical failure occurs around 20,000 miles. Average repair cost runs about $450 at an independent shop.
What's the most expensive thing that goes wrong?
The brakes is one of the costlier repair items. Average repair cost runs about $450 at an independent shop. Typical failure occurs around 20,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM 2500 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2024 RAM 2500?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 54 complaints on file and the costliest repair averaging $450, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 3 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2024/RAM/2500.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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