2024 RAM 3500 owner complaints

I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which

The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.

Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.

The contact owns a 2024 Ram 3500 equipped with Weigh Safe Trailer Heavy Duty Transfer Hitch Model, Serial Number: (Unknown), also known as the Heavy-Duty Weight Distribution Hitch, True Tow Distribution Hitch Heavy Weight. The contact stated that while driving approximately 40 MPH, an aluminum pin sheared off, causing the trailer hitch to disconnect from the vehicle. The contact became aware that the trailer was slightly drifting towards the right. The contact released the accelerator pedal, and the trailer slightly lowered and was dragging on the pavement. The contact stopped the vehicle, activated the hazard lights, and reconnected the trailer with a spare trailer hitch. The contact emailed the manufacturer to report the failure and provided photos of the damage. The manufacturer advised

I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.

While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.

Vehicle was in a heavy front collision and the airbags did not deploy.

The contact owns a 2024 Ram 3500. The contact stated that upon purchasing and driving the vehicle, the contact noticed an abnormal odor inside the cabin of the vehicle. The dealer was notified and informed the contact that it was a new vehicle odor. The contact stated that while driving at 65 MPH, the contact noticed clear smoke coming from the vents. Additionally, the contact stated that the rearview was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the cab heater had experienced an internal short circuit, causing the wiring and grid heater to melt. The vehicle was repaired; however, the failure recurred while driving. The contact sustained extreme fatigue, sore throat, nausea, headaches, ringing ears, and vomiting. The contact had not received medical ass

Loss of various systems while towing 14,000# trailer in hilly terrain. Loss of trailer brakes caused diminished control on the vehicle. * 4WD System Temporarily Unavailable * Service Antilock Brake System * Service Electronic Stability Control * Service Trailer Brake System The issue was previously repaired 3x. The problem originally happened 3x on the same road in the same spot. Right turn off a road, then going up hill. The first 2x lasting less than 10 miles. The 3rd, approximately 6,000 miles. This time (4th) it happened while towing 14,000# trailer. Made a left turn, then proceeded up a hill. Scanned the truck and got code C0037-2F. "Left Rear Wheel Speed Sensor Signal Erratic". Possibly issue with body / chassis / suspension flex or internal axle component being loose. The

PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.

Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459. The P2459 code indicates an issue with the diesel particulate filter (DPF) regeneration frequency in diesel vehicles. This code is triggered when the powertrain control module (PCM) detects that the DPF regeneration process has not occurred as expected. Have to take to dealership for a manual regeneration and to clear the code. Dealership says this is a known issue for Ram Diesel engines from 2018-2024. Dealership says Ram has yet to address the issue even though its been 7 years since the issue started in the 2018 model year. Been dealing with this for a year now.

We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it t

The brakes do not apply until after the pedal reaches half of its travel distance and still not as good they should. Very soft pedal feeling and too long of pedal travel to apply brakes. Very unsafe! I have had it to the dealer 3 times for this condition since I had purchased it (New) on June 5, 2025. They bled the brakes and found a small omaunt of air in the system. This did not change the braking condition at all. They cannot seem to find the problem. Service advisor did tell me that recently another customer brought in his 2024 Ram heavy duty pickup with the same issue.

As I was exiting the highway with a loaded trailer carrying approximately 10,000 pounds, the ABS and brake warning lights illuminated on the dash, along with a “No Trailer Brakes” notification. When I applied the brakes to slow down, there was little to no braking response. Fortunately, I was able to safely pull off the road. The truck has now been at the dealership for two weeks, and the technicians have yet to identify a solution.

The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.

The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.

The contact owns a 2024 Ram 3500. The contact stated that while attempting to start the vehicle in colder weather, the message "Pre-heating Diesel" was displayed on the screen. No warning light was illuminated. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. There was no recall for the issue associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.

I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread. I took it to a tire shop and they confirmed these tires are bad. I tow a 40 foot fifth wheel trailer. If I had had a blowout it could of been a huge problem for myself and those on the road around me. I spoke to the dealership I bought the truck from and they informed me they would have to see the tires and file a report with the manufacture of the tires. I had to buy all 6 new tires because I didn't want to chance a blow out with my trailer on the truck. I googled Nexen tires LT235/80R17 which are my tires. It says these are not rated for a 1 ton dually truck. When used on a dually it say

The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they are having the same issues. It was out of alignment from the factory. Pretty much all of them are. Something needs to be done about this. I put today's date but the first time I took it in was less than a year and 20000 miles ago.

Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway