Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
full bulletin at NHTSA ↗2024 RAM 3500 suspension problems
moderate Owners of the 2024 RAM 3500 have filed 3 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
3
Recalls
0
Avg fix
$900
What stands out
Of the 8 model years of RAM 3500 we track for suspension problems, this one has the fewest owner complaints on file (3).
Owners are still filing on this — the most recent NHTSA suspension complaint for this vehicle was logged 14 days ago.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
full bulletin at NHTSA ↗"Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2202-00 - Original VIN Mismatch/missing. Customers may also experience: ● ""Service air suspension"" icon light may be on and system may be defaulting to normal ride height. This bulletin involves updating the ASCM with the latest available software."
full bulletin at NHTSA ↗AIR SUSPENSION COMPRESSOR ASSE When servicing a 23 model year Ram 2500/3500 - Service Air Suspension Light On (DTC C2202-00)~ Prior to replacing for a C2202-00 (Original VIN mismatch) contact engineer FCA REDACTED CONTENT~ If no response in 15 minutes proceed with repair.~ ~ Please replace the ASCM for this DTC and do not reset the module. Hold it for parts return~
full bulletin at NHTSA ↗LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
See attached document for complaint.
The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they…
Had suspension trouble with your 2024 RAM 3500?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2024 RAM 3500?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2024/RAM/3500.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.