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ProblemsByVinFile / 2024-SUBARU-CROSSTREKNHTSA data synced 6 days ago
Subaru
2024 Subaru Crosstrek problems
The 2024 Subaru Crosstrek has 115 NHTSA owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2024 Subaru Crosstrek has 115 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of September 2026). The most-reported system is visibility at 20 complaints, typically surfacing around 16,100 miles (~$350 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2024 Crosstrek?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
2 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2024 Subaru Crosstrek SW AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2024 Subaru Crosstrek? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
visibility — 20 owner reports
· tends to show around 16,100 mi · ~$350 to fix
lighting — 13 owner reports
· ~$250 to fix
steering — 10 owner reports
· ~$700 to fix
tires — 7 owner reports
· tends to show around 15,386 mi · ~$150 to fix
⚠ The one to take seriously: brakes is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is
airbags (~$1,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2024 Crosstrek· visibility
1. Component/System Failure The rearview mirror became completely detached from its mounting on the windshield. The detached mirror is still available for inspection upon request. Subaru has declined my reasonable request to either repair it or reimburse me for the time and…
The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive…
I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and…
There is something inside the headlights that produces two shadows that are posing a safety risk. When driving and turning the steering wheel the shadows move which look like a small animal is darting out from the sides. The shadows are a distraction and have resulted in rapid…
Had a problem with your 2024 Subaru Crosstrek?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
A short circuit may cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
Common questions
Is the 2024 Subaru Crosstrek reliable?
Mostly yes. With a reliability score of 7.4 out of 10 based on 115 owner complaints filed with NHTSA, the 2024 Subaru Crosstrek is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2024 Subaru Crosstrek?
The 2024 Subaru Crosstrek is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2024 Subaru Crosstrek?
Inspect the visibility first — it's the most-reported issue on this model, with 20 owner complaints filed. Typical failure occurs around 16,100 miles. Average repair cost runs about $350 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2024 Subaru Crosstrek a good used car to buy?
It scores 7.4 out of 10 on our NHTSA-based read of 115 owner complaints. The main thing to watch is visibility. Typical failure occurs around 16,100 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2024 Subaru Crosstrek?
Based on NHTSA records, the most-reported issue is visibility, with 20 complaints filed. Typical failure occurs around 16,100 miles. Average repair cost runs about $350 at an independent shop.
What's the most expensive thing that goes wrong?
The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Typical failure occurs around 16,100 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Subaru Crosstrek has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2024 Subaru Crosstrek?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 115 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 6 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2024/Subaru/Crosstrek.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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