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ProblemsByVin Index / 2025-CHEVROLET-TRAX / COMPLAINTS
Full complaint record · NHTSA

2025 Chevrolet Trax owner complaints

97 complaints filed with NHTSA on this vehicle , including 5 reporting a crash, fire, injury, or fatality. 19 of them are reproduced below in full, most recent first, grouped by category.

electrical 7 complaints shown

35 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/30/2025 3 injuries ODI #11702056.0

My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.

11/21/2024 Fire ODI #11626571.0

On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I purchased the vehicle on June 5th 2024. My INsurance co. did the appraisal and deemed it a total loss of course. The Dealership AND General Motors refuse to do anything to investigate. I have documentation of all calls. General Motors told me they do not put anything in writing.

11/02/2025 ODI #11696989.0

I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair orde

10/28/2025 ODI #11695973.0

I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I’ve scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle’s reliability and safety.

10/22/2025 ODI #11695137.0

Blind spot indicator, as well as radio and gauge display are acting less than appropriate Blind spot indicator/Driver side: engaging without any presence of caution Radio and gauge displays: turning back on after vehicle has shut off Forward crash collision detection intermittently functions less than equal- has failed in heavy traffic upon forward cars braking, leading to the need to hard-brake.

10/20/2026 ODI #11772544.0

Digital instrument cluster and infotainment system went completely black while driving for 10 seconds before rebooting. Has happened twice in the last 6 months.

10/16/2026 ODI #11771626.0

the instrument's in the glass dash shut down including speed, fuel, informatics, radio etc.. could not verify what else was electronically was not functional the is built into the Trax. I reported it to the dealership I purchased it from. No warnings, messages or problems prior to the failure. The problem was reported by wife on the way home from dealership on a trip to [XXX] from dealership. Milage 5837. Unknown issue none were reported to us.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

other 4 complaints shown

12/03/2024 ODI #11628543.0

Fuel injection system failure. Dealer confirmed code being seen was related to fuel injectors. Check engine light illuminated on Nov. 22, 2024, which is less than 2 weeks into my ownership of the vehicle. Vehicle is still in the shop for repairs.

11/16/2025 ODI #11699705.0

Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.

10/21/2026 24,000 mi ODI #11772605.0

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle, the back over prevention camera failed to display an image of the rear of the vehicle and the center display was black for approximately 10 minutes. The contact stated that the radio was previously replaced due to a fisheye displayed on the screen whenever the back over prevention camera was activated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was made aware of the issue; however, there was no

10/21/2026 ODI #11772779.0

The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available.

visibility 2 complaints shown

6 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/27/2024 ODI #11632596.0

On mornings that the temperature drops close to freezing, the nozzles for the windshield wiper fluid freeze and do not operate. Not until the car is at operating temperature does the windshield wiper nozzles work. This is especially dangerous when roads are salted and a salt coating on the windshield leaves drivers blind without fluid to remove it. It also appears that the line to the rear wiper nozzle froze and broke and windshield wiper fluid is leaking. Chevy indicated that the fluid is put in the vehicle at the factory. Either the fluid was incorrect or the design allows for the lines and nozzle to freeze.

11/18/2024 1,400 mi ODI #11625910.0

The contact owns a 2025 Chevrolet Trax. The contact stated while driving at an undisclosed speed in hot weather less than a month after purchasing the vehicle brand new, the A/C became inoperable. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the evaporator coil had failed and needed to be replaced; however, the part was on backorder. The dealer advised the contact to obtain a rental vehicle in the meantime, and that the manufacturer would reimburse the vehicle rental expenses. The contact declined and was provided a temporary vehicle. The vehicle was repaired under warranty after a month. The manufacturer was notified of the failure. The failure mileage was approximately 1,400.

airbags 2 complaints shown

6 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/22/2025 Crash ODI #11700930.0

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder

10/19/2025 Crash ODI #11694377.0

On [xxx] My cousin, [XXX] , and I were on highway [XXX] and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As it stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same it felt like my car wasn't stopping. The warning that usually goes off didn't go off either. My car hit a Jeep that was in front of me at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I cou

body 1 complaint shown

3 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/26/2025 Fire ODI #11707146.0

My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.

steering 1 complaint shown

4 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/23/2025 ODI #11706870.0

While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis

engine 1 complaint shown

7 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
11/15/2024 ODI #11625642.0

I purchased my 2025 Chevrolet Trax on July 14, 2024 and on August 26, 2024 the evaporator coil had to be replaced by the Houston Levee GMX.

powertrain 1 complaint shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/03/2025 ODI #11697123.0

The contact owns a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139.

Showing 19 of 97 total complaints. The full federal record is available at nhtsa.gov/vehicle/2025/Chevrolet/Trax#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-10-25. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.