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ProblemsByVin Index / 2025-JEEP-WAGONEER-S / COMPLAINTS
Full complaint record · NHTSA

2025 Jeep Wagoneer S owner complaints

56 complaints filed with NHTSA on this vehicle . 19 of them are reproduced below in full, most recent first, grouped by category.

electrical 10 complaints shown

33 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2025 ODI #11708114.0

Main instrument cluster failed. There was no warning. Occasionally, the main screen would boot up slow. Currently at dealership where they diagnosed the screen to not be communicating. With the screen not working, it disabled the turn signals and the blind spot monitoring, would turn the "1 pedal drive" on and off randomly, no speedometer.

12/30/2025 ODI #11707763.0

Vehicle - will power up but will not move/drive. Error showing “service Electrical system” Problem has been confirmed by the dealer This is the 3rd instance of this issue

12/09/2025 ODI #11703970.0

While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the vehicle and waiting approx 20 min, the vehicle turned on as if nothing happened. This has happened 3 separate times in the span of a month.

11/01/2026 ODI #11774923.0

I am reporting recurring electrical and propulsion-system failures that present a serious safety risk. Since leasing this vehicle in May 2025, it has required multiple dealership repairs for electrical malfunctions, including extended service visits in June/July 2025, December 2025, May/June 2026, August 2026, and October 2026. On December 14, 2025, while driving with my children, the vehicle began shaking, lost the ability to accelerate normally, and displayed the warning “Stop Safely Vehicle Will Shut Off Soon.” The vehicle subsequently shut down in traffic, placing my family and surrounding motorists at risk. It was towed to Arrigo Sawgrass Jeep on December 15. On August 14, 2026, while driving my son to school, the vehicle again experienced violent jolting and displayed a shutdown wa

10/19/2026 ODI #11772145.0

I am reporting a serious recurring safety issue with my 2025 Jeep Wagoneer S Launch Edition, leased new in July 2025. Over approximately 15 months, I have experienced at least 5–6 incidents of severely reduced acceleration while stopped at traffic lights, intersections, or in heavy traffic. When attempting to move forward, the vehicle barely responds to the accelerator. Even with substantial pressure on the pedal, it moves only at an extremely slow crawl, making it impossible to accelerate normally or safely keep up with traffic. Every incident has been accompanied by the dashboard message "Stop Safely Vehicle Will Shut Off Soon," usually along with turtle, red wrench, and lightning bolt warning symbols. I have sometimes managed to creep out of traffic to a safer location, where I shut

10/09/2026 ODI #11770233.0

The AEB sensor came on malfunctioned. The safety of others is if it doesn’t stop breaking could cause a collision. The vehicle has been in the shop since August 20 and still not fixed. The component has just been inspected or in the process of being inspected by a star technician so I was told from Selantis today. there’s been problems with the battery with the front sensor not functioning properly.

09/30/2025 ODI #11690503.0

Writing to formally express my deep dissatisfaction with the vehicle I purchased approximately six months ago. Unfortunately, the vehicle has been in the service department for nearly five of those six months due to persistent and serious mechanical and electronic issues that have yet to be resolved, despite multiple attempts by the dealership and manufacturer. The most alarming issue is that the vehicle frequently stalls and then abruptly lurches forward, simulating the feeling of being rear-ended. This issue presents a significant safety risk not only to myself but to other drivers and pedestrians. I strongly believe this vehicle is unsafe to drive in its current condition. In addition, the onboard camera system activates randomly while driving. While this may not pose an immediate dan

09/30/2025 ODI #11690633.0

The dealership claims it was a software issue on September 9, 2025, and then it happened again on September 22, 2025. I shut off the car like they told me and I went on my way then it happened again on September 29 this time it was worse. The car literally stopped, and I injured both of my legs with my son in the car. He banged his knees on the passenger side. I notified the dealership Bayside and they picked up the car this morning at 6:50 AM they claim they are changing the part that I charged the car. They’re waiting for another part dealership claims they are taking apart from a new car and putting it in this car this jeep Wagner S is a danger to me and my family. It is not fair to feel unsafe driving this vehicle, this is a safety issue exchanging parts from other vehicles is not the

09/30/2025 ODI #11690636.0

on September 29, the turtle mode on the car went on in the car physically stopped. I banged my knees underneath the dashboard with my son. My grandson was in the back and he got jolted a bit on the seat car seat. This is the third time this turtle mode has come on my vehicle and this is the second time I send a car to the Chrysler dealership. I was informed by the dealership they exchanging apart from another car and they waiting for another piece to install in my car this car is very dangerous towards my family and the turtle mode needs to be addressed. This car is very dangerous on the road to me and other.

09/15/2025 ODI #11687424.0

Just bought my vehicle and already had to have it towed into the dealer because it would not charge. They did some updates and sent it home. I charged my car fully. Drove it 3 miles and parked. When I came back out to my car 30 minutes later it turned onI put it on reverse but it would not drive and all of the letters on the gear shift were lit up red and a bunch of warnings were flashing on the vehicle to service transmission. The "red lobster" or red wrench was illuminated as well as multiple other things. The car would not turn off as it kept stating it was not in park. Could not turn it off, could not drive it and then it finally went dark after an hour and I could not even get to the batter as the back hatch is connected to the battery that was dead. I had to have my car towed again!!

powertrain 3 complaints shown

9 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/05/2026 ODI #11775986.0

Electric motor made a humming noise most notable around 30mph when max regen was on. Stellantis determined this was a failure of the front electric motor which could have significant safety concerns.

10/30/2025 ODI #11696654.0

On [XXX], my 2025 Jeep Wagoneer S (VIN: [XXX] ) suffered a sudden and complete electrical and transmission failure while I was driving my child to school. Without warning, multiple system error messages appeared, the transmission locked, and the vehicle became totally unresponsive. It would not shut off despite several attempts. The wheels were locked solid, and the tow operators had to use sliding skates under the tires to load it onto a flatbed truck. The dealer (Castle Chrysler Dodge Jeep Ram of Naperville, IL) confirmed this condition is a known manufacturer defect under Service Publication [XXX], and explicitly stated that “there is not a fix for this condition at this time.” This event created a serious safety hazard — had it occurred on a highway, it could have caused a catastrop

09/13/2026 ODI #11763867.0

This vehicle has experienced the same or substantially similar serious safety-related malfunction on three separate occasions. The vehicle becomes unable to engage gear or move and also will not shut down normally. The first incident occurred in XXX in a parking garage in [XXX]. The vehicle powered on but would not engage gear or move and would not shut down. Operation was eventually restored following an electrical reset involving the 12-volt battery. The second incident occurred on XXX, while the vehicle was in my driveway. The vehicle again would not properly engage gear or move and would not shut down normally. An electrical/high-voltage system reset was required before the vehicle became operational again. The third and most serious incident occurred on XXX, at approximately 8:00

body 2 complaints shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
11/06/2025 ODI #11697989.0

I'm writing to report serious ongoing safety issues with my vehicle. Initial Service Visit (September 2024): I brought my vehicle in for two issues: Clicking noise when braking Trunk randomly closing on its own, which had hit my wife multiple times while loading groceries The dealership replaced the disconnects but stated they could not fix the trunk issue. New and Ongoing Problems: Since that service visit, the problems have worsened: The car now vibrates when backing up Clicking noises when braking continue The brakes feel like they're struggling to engage during sudden braking or in wet conditions The trunk issue persists and has become dangerous Most Recent Dealership Visit (Yesterday): I was told the trunk closing issue is "normal," but this is unacceptable for the following reaso

09/23/2026 ODI #11766467.0

The dash piece closest to the windshield is plastic and is very reflective, so it creates a reflection on the front windshield wiper of grid lines, causing obstructions in the visibility out the front windshield

other 2 complaints shown

10/25/2025 ODI #11695538.0

I was driving in my son’s school car line when the car jolted and a red turtle appeared on the screen with a stability warning as well. The car would not accelerate but would then unexpectedly accelerate on its own. I had to diligently keep my foot in the brake as well as accelerate. The car wouldn’t go over 10ish mph. I held up traffic until I could get to an empty parking lot to turn off the car. Had I been on a busy interstate I could have been seriously injured and so could others. I’ve only had the suv 3 months and the service electric system continues to come on also. I took the car immediately to the dealership after the safety event and they kept it for a week. I also put in a case with Jeep/Stellantis requesting a buy back but the case manager called me Friday to tell me to go pic

09/04/2026 ODI #11762121.0

When the vehicle is turned on, going into reverse the radio freezes. At which point you loose the HMI unit, camera and rear parking sensors. Reported multiple times to Jeep, who has failed to repair this issue.

brakes 1 complaint shown

4 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
11/06/2025 ODI #11697806.0

While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the same time, the vehicle’s power output dropped. The display showed multiple warnings, including Electrical Vehicle System Fault (wrench-and-bolt icon) and Reduced Power (“turtle”). A message appeared stating that the vehicle would shut down soon. Additional messages indicated that the Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems were disabled, further reducing braking s

lighting 1 complaint shown

10/29/2025 ODI #11696253.0

My vehicle’s low beams are vertically obstructed by the front end design of the car - the low beams are set back in the headlight unit and at night they only project to a limited height on the roadway in front of the vehicle - this results in a very distinct line created and anything above that line cannot be seen - on a perfectly level roadway the projection of the low beams is adequate but when the vehicle is not n motion and the roadway pitches down at the slightest angle and when you approach and angle of road that is inclined you cannot see at night. This light project issue results in “overdriving your heads in low beams when other cars are approaching - the other morning I almost his a large deer and only its feet were illuminated.

Showing 19 of 56 total complaints. The full federal record is available at nhtsa.gov/vehicle/2025/Jeep/Wagoneer S#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-11-08. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.