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severe 43 complaints filed with NHTSA · avg repair $850
A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.
Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replac…
There were multiple cases while driving at speed where the driver's display unexpectedly and without warning turned off. I was not able to see the car's speed or gearing until the next time the car was reset.
The malfunction I experienced involved the vehicle's electronic safety system, which caused the brake to apply suddenly and without my input. The service center was "UNABLE TO DUPLICATE" the specific fault during their inspection and found "NO CODES STORED," noting that the problem was intermittent and not verifiable by the technician. The car is, however, available for inspection. My safety a…
Date of Incident: [XXX] US Eastern Time Location: [XXX] Incident Type: Safety defect and vehicle malfunction due to Sudden Unintended Acceleration with multiple safety system failures On the date referenced above, while traveling at approximately 5 mph and preparing to park in a gravel parking lot, I removed my foot from the accelerator pedal to bring the vehicle to a complete stop using the n…
The Polestar 3 failed while driving with my family on 8/16/25. It had a propulsion failure (with "turtle mode") and it would only go 6 mph or less and would not go up a hill. With nowhere safe to pull over while on the hill, I had to perform an unsafe maneuver to get the car down a hill to a safe place. Once parked it showed dashes on the dashboard and would not go into drive or reverse. The c…
The onboard charger has failed twice now in less than 1,800 miles. Bought the car new and it has been in the shop this time for 31 days and parts are not available to fix it until at least Sept. 30th. Also, Volvo Marin never seems to have loaner cars available. Horrible experience with this dealership and car.
Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed…
Car does not AC charge
AC Charging Fail. Unable to use home charger to charge car even after polestar took car in to replace OBC.
Vehicle has had onboard charger failure twice
It's a meaningful issue. 43 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.