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ProblemsByVinFile / 2025-TOYOTA-GRAND-HIGHLANDERNHTSA data synced 3 days ago
Toyota
2025 Toyota Grand Highlander problems
The 2025 Toyota Grand Highlander has 66 NHTSA owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2025 Toyota Grand Highlander has 66 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 14 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Toyota Grand Highlander owner complaints by model year
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2025 Grand Highlander?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2025 Toyota GRAND HIGHLANDER SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2025 Toyota Grand Highlander? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 14 owner reports
· ~$2,500 to fix
body — 7 owner reports
· ~$1,500 to fix
electrical — 5 owner reports
· tends to show around 10,000 mi · ~$850 to fix
visibility — 4 owner reports
· ~$350 to fix
Recalls to confirm are done
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
Ask anything about your 2025 Toyota Grand Highlander
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2025 Grand Highlander· powertrain
While accelerating from low speeds and turning, the car exhibits a rotational clicking noise from one or both front drive shaft assemblies. Seems to be the identical issue noted in the 2024 Grand Highlander that was presumably fixed during later production lots (T-SB-0082-24).…
Shortly after powering on the GHHM vehicle, driving a short distance, coming to a stop and depressing the accelerator the vehicle does not accelerate as though no power is getting to the drive train. This does not often happen but has always happened when the EV battery level is…
Inconsistently but on numerous occasions, this vehicle has experienced harsh shifting, hesitation, or jerking during low-speed acceleration (e.g., 20-40 mph) or gear engagement. This was a known and reported issue with the 2024 model for which Toyota provided a fix. They have…
On 11/02/2025 with the cruise at 55mph all glass closed. Heater on with no vehicles around, the sunroof exploded. It pushed up from the inside. With less than 9k miles on the vehicle. It took my dealer 8 days to look at it then Toyota denied the warranty. Then Quoted me over…
Had a problem with your 2025 Toyota Grand Highlander?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Under investigation
1 open at NHTSA
DPEngine And Engine Cooling › Cooling System · opened August 2026
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. DP26006 on NHTSA →
Mostly yes. With a reliability score of 7.4 out of 10 based on 66 owner complaints filed with NHTSA, the 2025 Toyota Grand Highlander is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2025 Toyota Grand Highlander?
The 2025 Toyota Grand Highlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2025 Toyota Grand Highlander?
Inspect the powertrain first — it's the most-reported issue on this model, with 14 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2025 Toyota Grand Highlander a good used car to buy?
It scores 7.4 out of 10 on our NHTSA-based read of 66 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2025 Toyota Grand Highlander?
Based on NHTSA records, the most-reported issue is powertrain, with 14 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Toyota Grand Highlander has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2025 Toyota Grand Highlander?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 66 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 3 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2025/Toyota/Grand Highlander.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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