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ProblemsByVin File / 2024-TOYOTA-GRAND-HIGHLANDER NHTSA data synced 3 days ago
Toyota

2024 Toyota Grand Highlander problems

The 2024 Toyota Grand Highlander has 199 NHTSA owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.

The 2024 Toyota Grand Highlander has 199 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of July 2026). The most-reported system is powertrain at 36 complaints, typically surfacing around 10,333 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.

Toyota Grand Highlander owner complaints by model year
Model yearOwner complaintsRecalls
2024 Grand Highlander (this page) 199 1
2025 Grand Highlander 57 0
2026 Grand Highlander 18 1
2024 Toyota Grand Highlander
Photo: Kevauto / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Toyota Grand Highlander
0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2024 Grand Highlander?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings

Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2024 Toyota GRAND HIGHLANDER SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2024 Toyota Grand Highlander? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: powertrain is flagged severe on this model , showing up around 10,333 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.

Verdict for buyers: 7.2/10 model. The priciest documented failure is powertrain (~$2,500) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2024 Toyota Grand Highlander

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 8 categories with 3+ complaints

powertrain
36 reports · fails ~10,333 mi · avg $2,500
severe
airbags
26 reports · avg $1,100
severe
electrical
16 reports · fails ~34,500 mi · avg $850
moderate
cruise control
12 reports · fails ~14,000 mi · avg $600
severe
suspension
11 reports · avg $900
moderate
body
10 reports · avg $1,500
moderate
steering
9 reports · avg $700
moderate
visibility
7 reports · avg $350
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2024 Grand Highlander's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2024 Grand Highlander?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2024 Grand Highlander · suspension
I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD…
2024 Grand Highlander · airbags
I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car,…
2024 Grand Highlander · visibility
I bought this car brand new three weeks ago from a Toyota dealership.and there are all kinds of distortions in the glass on the windshield of the vehicle. There are all kinds of wavy distortions on the glass on the windshield. With the windshield glass, not being clear, it…
2024 Grand Highlander · electrical
I am filing a complaint regarding a safety recall on my Toyota vehicle. Toyota issued the recall notice on September 11, 2025, but as of today there is still no available remedy. Due to this recall, my vehicle has been deemed unsafe and undriveable and has been out of service…
View all 199 owner complaints →
Had a problem with your 2024 Toyota Grand Highlander? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 24V461000 June 20, 2024

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles

An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Common questions

Is the 2024 Toyota Grand Highlander reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 199 owner complaints filed with NHTSA, the 2024 Toyota Grand Highlander is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2024 Toyota Grand Highlander?

The 2024 Toyota Grand Highlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Powertrain: 36 complaints, classified severe; Reliability score 7.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2024 Toyota Grand Highlander?

Inspect the powertrain first — it's the most-reported issue on this model, with 36 owner complaints filed. Typical failure occurs around 10,333 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2024 Toyota Grand Highlander a good used car to buy?

It scores 7.2 out of 10 on our NHTSA-based read of 199 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 10,333 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2024 Toyota Grand Highlander?

Based on NHTSA records, the most-reported issue is powertrain, with 36 complaints filed. Typical failure occurs around 10,333 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 10,333 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Toyota Grand Highlander has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2024 Toyota Grand Highlander?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 199 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2024/Toyota/Grand Highlander. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Toyota. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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