Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2025-TOYOTA-LAND-CRUISER / COMPLAINTS
Full complaint record · NHTSA

2025 Toyota Land Cruiser owner complaints

29 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

brakes 6 complaints shown

9 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
07/18/2025 ODI #11674493.0

Since new, the brakes squeak loudly when backing up.

07/13/2025 ODI #11673172.0

From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do

06/04/2025 ODI #11664740.0

Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.

05/30/2025 ODI #11664043.0

The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.

04/11/2025 21,000 mi ODI #11654030.0

The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 21,000.

04/06/2025 ODI #11653013.0

My new Land Cruiser only has 2,000 miles, but the brakes squeal in reverse. It sounds like metal on metal—pretty loud and annoying. Not what I expected from a brand-new vehicle.

other 5 complaints shown

09/24/2025 ODI #11689326.0

As I was driving with my family at normal freeway speeds, a loud explosion rang out from the top of vehicle. The sunroof glass exploded and fell onto us below. There was no other cars near us, and no overpass. When the glass exploded, it sounded like a bomb, and appeared pressure was the reason, as it exploded upward, leaving the shape of an exploded volcano on the top of the sunroof. No rock or other object could have caused this from the outside: the impact would have had to come from inside of the vehicle. The vehicle is currently at the dealership being inspected.

09/03/2025 1 injury ODI #11684817.0

The Land Cruiser sent me to the ER for 6 staples in my head. When reaching in through the rear window I hit my head on the sharp camera mount. It has a very hard edge that is also mounted much lower than the window opening.

07/11/2026 ODI #11749697.0

Fuel line connecting to the gas tank was found completely disconnected, causing a strong gasoline odor, significant spilled gasoline and multiple warning lights including hybrid malfunction. There is an orange plastic clip that connects the flexible tube from the tank to the rigid fuel line that runs to the engine and this clip was found detatched. Dealer confirmed that the fuel rail line disconnected. Dealer suspects poor seating of connector retainer clip from factory. Review of various Land Cruiser online forums report multiple similar incidents. Dealer indicated Toyota is aware of and investigating this issue.

06/12/2026 ODI #11743825.0

I own a 2025 Toyota Land Cruiser 250 that I purchased in February 2025. Every time it rains, my car develops a strong musty, mildew-like smell inside the cabin. It usually fades after a few days of dry weather. This has been happening since I first got the car. It’s very annoying thing to happen on a new vehicle.

04/26/2026 ODI #11733825.0

Purchased a new 2025 Toyota Land Cruiser in September 2025. This SUV is prone to windshield damage due to its pitch angle. 4/16/2026 traveling on highway a flying road rock cracked the windshield. The windshield was replaced on 4/23/2026. On 4/25/2026, while traveling on highway another rock chipped the windshield. This seems to ba a defect and a potential hazard. I have also noticed that the windshield gets more bug/insect encounter than my other land cruisers (I have had 2002, 2006 and 2016 LC). This seems to be a major problem with the windshield. Web search seems to also confirm this defect with other newer/remodeled LC owners.

visibility 2 complaints shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
09/23/2025 ODI #11689236.0

We have a brand new Toyota Land Cruiser which is roughy two months old with just over 2000 miles on it. The plastic on our side views mirrors are literally melting as is the plastic on the side of the doors. The dealership refers to this as a “common” Toyota compliant called solar convergence which is NOT covered under the manufacturer’s warranty. While the immediate damage is not causing a loss of visibility as the distortion continues it certainly will at some point. We have yet to receive a cost repair: Toyota should be forced to recall all Land Cruiser which use plastics known to be prone to solar convergence and replace all plastic at no charge. This is simply appalling that they are allowed to use these cost cutting materials in something as important as a side view mirror.

09/11/2025 ODI #11686700.0

The driver’s side mirror vibrates at highway speeds (to the point of blurriness, distortion, distraction). My local Toyota dealership confirmed the issue, however they said it happens on all land cruisers so they aren’t willing to repair it. It’s a manufacturing defect and safety issue. It’s totally unacceptable and if the issue exists across the entire product line, Toyota should be held responsible for fixing the issue through a recall process.

powertrain 2 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
06/08/2026 ODI #11742677.0

Intermittent delayed upshifts with slipping sensation, most noticeable between 1st and 2nd gear under light throttle. Occurs approximately 3–4 times per week. Condition has been present since approximately 5,000 miles. Dealer has documented two repair visits and written 'drives normal' on both repair orders despite the condition persisting. Toyota North America was contacted and promised dealer follow-up that never occurred.

04/05/2026 ODI #11729287.0

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.

tires 1 complaint shown

11/19/2025 5,000 mi ODI #11700307.0

The contact owns a 2025 Toyota Land Cruiser Hybrid equipped with Yokohama Tires, Tire Line: Geolandar X-CV, Tire Size: 265/60/R20, DOT Number: 14UOHY6L2462. The contact stated that while his wife was driving 60 MPH, the rear driver's side tire unexpectedly experienced a blowout. A tire message was displayed on the instrument panel. The contact's wife pulled over and had the vehicle towed to an independent mechanic, who replaced the rear driver's side tire. The tire was original equipment. The dealer was made aware of the failure. The tire manufacturer was not made aware of the failure. The tire and vehicle failure mileage was 5,000.

steering 1 complaint shown

08/10/2025 ODI #11679627.0

Lane Keeping assistance and Lane Departure warning include components that allow the vehicle to steer itself. They may be subject to cyber-attack and/or otherwise malfunction. it is my experience that one or the other is causing my vehicle to veer into other lanes of traffic as well as oncoming traffic on the other side of the road. I own the vehicle outright and it is available for inspection upon request. I have expressed my concern numerous times to Toyota. as an aside, on a second Toyota I owned, the hydrogen Mirai, I had similar concerns. and the dealer said it was the alignment and showed me a report stating that it was out of alignment and that they fixed the alignment. it did not resolve the problem, and I sold them the vehicle back at substantial loss to myself. I feel that I take

body 1 complaint shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
07/26/2025 ODI #11676378.0

2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly

electrical 1 complaint shown

06/10/2026 ODI #11743265.0

The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. This causes a "loading..." screen error on the SiriusXM screen. While music is playing just fine, the data feed never does load. This is occurring in various locations, even in open fields and parking lots with no obstructions of the sky. The vehicle has been seen by the dealership, screen shots have been shared, but no software patch has been issued to solve the "handshake" between the radio unit and SiriusXM satellites. The temporary solution is to hold down the power button and do a "soft reset" of the entertainment unit, which solves the issue until the vehicle is powere

suspension 1 complaint shown

05/21/2026 Crash ODI #11739380.0

I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery: [XXX] Purchased new from: Koons Toyota Tysons Corner, VA Problem Description: On [XXX], while driving, a suspension component detached/fell off, causing loss of control and a crash. This was a complete mechanical failure of the suspension system with no prior warning or impact from another vehicle. The failure occurred despite the vehicle having extremely low mileage and despite me previously reporting suspension issues to the dealer. Prior to the crash, I took the vehicle to the dealer on April 17 , 2026 for suspension problems. The dealer inspected it and explicitly

Showing 300 of 29 total complaints. The full federal record is available at nhtsa.gov/vehicle/2025/Toyota/Land Cruiser#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-15. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Sponsored
Get a free warranty quote →