2025 Volkswagen Atlas owner complaints

The contact owns a 2025 Volkswagen Atlas. The contact stated while operating the vehicle, the infotainment display unit was inoperable. During the failure, the back over prevention camera display was inoperable along with the front and rear window defrosters, and blind spot monitoring system being inoperable. The local dealer and manufacturer were notified of the failure and the contact was informed that a satellite system issue had caused the failure on several different model vehicles. No further information was available. The vehicle was not diagnosed or repaired. The failure mileage was 5,500.

The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dangerous and that is a huge liability . I gave them permission to drive it around local only. No the vehicle has only been inspected by the dealer. He said since they can not replicate it he can not have a mechanic from Volkswagen assigned to it. No not

Sensors keep failing. Constant on and off warnings. Radio is also only working at times. Reboots often on its own. Total distraction and very dangerous. Dealership already updated software twice. They can’t seem to fix it either.

The factory-installed remote start system on this 2025 Volkswagen Atlas operates intermittently, failing to activate approximately 50% of the time. The issue has been reported to an authorized VW dealer. The intermittent nature of the failure has made it difficult to reproduce consistently during service visits. When remote start fails in cold or hot weather conditions, occupants may be forced to enter an extreme-temperature vehicle, presenting a risk particularly to children and vulnerable passengers. The component is available for inspection upon request.

The power window switches on this 2025 Volkswagen Atlas have repeatedly malfunctioned. The switches fail to operate windows consistently and have been brought to an authorized VW dealer for repair on three or more separate occasions without successful resolution. The defect has been confirmed and documented by the dealer on each visit but remains unresolved. Faulty window switches present a safety risk as they impair the driver’s ability to ventilate the vehicle, communicate with others outside the vehicle, and in an emergency, may prevent occupant egress or entry of emergency responders. The component is available for inspection upon request.

Vehicle: 2025 Volkswagen Atlas, ~14,065 miles Electrical System / Telematics (connected services) The vehicle's connected-services system fails to complete device registration. The infotainment shows my device as paired, but Volkswagen's backend repeatedly declines the pairing, leaving all connected services non-functional. Because this same telematics module is responsible for emergency SOS and automatic crash notification, I am concerned the registration failure may compromise the vehicle's ability to place emergency calls. The dealer applied the latest software update with no effect, and a Volkswagen support ticket remains unresolved. I am filing so this connectivity/telematics defect is on record. No crash or injury. Requesting investigation into whether the registration failure affe

The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25. The first time it happened, the local VW dealer had me bring it in on 8/30 & they "fixed" it relatively quickly. They stated it was a local issue & had many Atlas screens that went down but they didn't know why. Now on 10/16 this occurred again, I called the local VW dealer & was told they can't get me in for over 2 weeks. I have a long trip planned before that & also I am heading back south for the winter prior to the date they can get me in. I was told I can drop off the vehicle for an unknown time frame - which leaves me no vehicle at all unless I rent a car for this unknown time frame. A second service advisor called me back to adv

The car is in cruise control on the freeway, going 70-80mph and suddenly decelerates/brakes slam on, to slow down. The front collision will come on and the car will come to almost a complete stop when there is absolutely NOTHING in front of me. The vehicle will alert there is no driver, when I have both hands on the wheel, and start braking. These sudden stops and slow downs are going to get me or someone else killed. This is an ongoing issue.

2025 atlas- brand new with 6000 miles on it. Yesterday afternoon the screen shut off and turned back on several times and then shut off for good. My radio doesn’t work, I can’t control my AC, the sensors don’t work, etc. Literally nothing works other than the gas and brake pedals. I called the dealership this morning and they claim that everyone who has an atlas is having this same issue and they don’t have a clue what the problem is.

When driving on a road with lane markings after the vehicle has been sitting in direct sunlight for about an hour the Lane Keep Assist system will fail due to over temperature warning in the windshield camera module. The dashboard will display the message “Lane Assist is currently not available. Please see owner's manual.” and any driver assist system that utilizes the lane assist system will become unavailable for about 15 minutes. After about 15 minutes of driving the errors will go away as the system reboots itself with no notification that the system functionality has returned. The “over temperature” error was confirmed by my local VW dealership on June 10, 2025 but has occurred 3 separate times.

The capacitive touch controls located below the infotainment screen on this 2025 Volkswagen Atlas — used to adjust climate and audio volume — are not illuminated in low-light or nighttime driving conditions. The controls are invisible without direct light, requiring the driver to look away from the road for an extended period to locate them by feel or sight. No warning lamps preceded this condition; it appears to be a design characteristic. This constitutes a driver distraction hazard during nighttime operation. It is unknown whether this issue affects other vehicles of the same model year and trim. The component is available for inspection upon request.

EHICLE SAFETY DEFECT — INSTRUMENT CLUSTER FAILURE & TRANSMISSION/SHIFTER FAILURE My 2025 Volkswagen Atlas has two serious, ongoing safety defects that Volkswagen and the dealership have failed to repair. The digital speedometer/instrument cluster blacks out while driving, leaving no speed visibility. This has occurred multiple times with my four young children in the car. The vehicle often will NOT go into Drive unless I shift 3 or more times. This is an intermittent shifter/transmission malfunction. The dealership’s repair order states “NO REPAIRS PERFORMED FOR THIS CONCERN.” For the blackout issue, they only disabled HD Radio as a temporary workaround. A VW technician told me on video that no permanent fix exists. The same admission was made over the phone by another VW technician.

This problem was noticed shortly after vehicle was purchased and it could potentially be dangerous; although there has been no accidents yet. After waiting at a light or waiting to make a turn when clear, there is an unusually long or slow response to acceleration. Acceleration pedal would be pressed and car does not move. This is particularly dangerous when making a left turn with oncoming cars. Typical response is to step on pedal more to get vehicle to move, but once the car does respond, it would shoot forward. Only happens when car is starting to go from a stop but does not happen everytime. Vehicle is currently about 1000 miles but this has been after shortly after purchase. Vehicle was purchased new with 5 miles on odometer.

Our 2025 VW Altas had several engine lights come on at the same time after parking and would not shift out of neutral. Towed to the nearest VW for service and they stated it needed a transmission replacement. This vehicle had less than 16k miles.

Bought it with 39k miles on it. A year old. within thirty hours I was trying to return from a trip and when I turned the key the car powered on but the engine didn’t turn over and several error messages popped up including a transmission error. The car would not start. I had it towed to the dealer and they said it was a software issue. Within 24 hours of having it back I when to drive it and a check engine light was on again. Dealer is saying it’s a piece of the transmission that needs replaced.

I am writing to formally escalate a serious safety concern regarding my 2025 Volkswagen Atlas, purchased in March 2025 from Prestige Volkswagen in Turnersville, NJ. The middle row left seatbelt has demonstrated an intermittent failure on multiple occasions over the past month. Specifically: At times, the seatbelt will not latch At other times, it appears to click, but can then be pulled out without pressing the release button This issue has been personally experienced by myself, my husband, and my mother, on separate occasions. Because the failure is intermittent, it does not occur every time the seatbelt is used — which is exactly what makes this defect concerning. I brought the vehicle to Prestige Volkswagen Turnersville, where the service department and service manager stated they

This is a 7 day old vehicle. Twice in the past two days the steering wheel locked up when steering into a turn, forcing me to slam on the brakes to avoid crashing. It also happened once when in reverse, backing out of a parking lot. Error/failure codes pop up for a few seconds when this happens and then they go away. It was fast but I think they said, brake maneuver failure, steering failure, hill assist failure, front assist failure. The 3rd time the check engine light also came on but went away after re-starting. Given it is a brand new car I thought it was a fluke but after the third steering failure almost causing me to crash into a tree I stopped the vehicle and it is being towed to the dealership. This is very dangerous and I was very lucky a car didn't crash into me when I slamme

The contact owns a 2025 Volkswagen Atlas. The contact stated that while driving at 35 MPH, the brakes independently engaged. The contact was unable to disengage the brakes. The vehicle was stopped in the middle of the road with several warning unknown lights illuminated, and undisclosed messages were displayed. The contact turned off the vehicle, and after several restarting attempts, the contact was unable to disengage the brakes. The contact was unable to move the shift lever. The vehicle was towed to the dealer, where it was diagnosed and determined that an undisclosed update was needed. An unknown update was performed on the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

Windshield cracked a singular crack from the top to the bottom of windshield after lifting car with spare tire jack.