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Different vehicle classes · Different segments — choice depends on use case

2012 Chevrolet Cruze vs 2012 Ford Fiesta

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-08 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2012 Chevrolet Cruze versus 2012 Ford Fiesta — different vehicles, different jobs

These two come from different segments, which makes a direct reliability comparison less meaningful than usual. Showing the data so you can see what each one is good at and where each one breaks down. The reliability scores (2.8 versus 3.5) reflect different testing populations and use patterns — don't treat them as apples-to-apples.

2012 Chevrolet Cruze

2.8/5
Reliability score
863 complaints
4 recalls (1 critical)
$15,050 repair exposure
vs

2012 Ford Fiesta

3.5/5
Reliability score
616 complaints
0 recalls (0 critical)
$11,200 repair exposure

Stories from the shop

These come from different vehicle segments, which means we're not declaring a winner here. The 2012 Chevrolet Cruze scores 2.8; the 2012 Ford Fiesta scores 3.5. Different testing populations, different driving patterns, different categories of failure. Use the data below to understand what each one is good at and what each one breaks.

If you lean 2012 Chevrolet Cruze, know what you're getting into on engine and electrical. Those categories have noticeably more complaints than the 2012 Ford Fiesta sees, and they're not cheap items when they go.

Going with the 2012 Ford Fiesta? Watch the powertrain and body. The 2012 Chevrolet Cruze has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.3x higher on the 2012 Chevrolet Cruze. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: these are different categories of vehicle. Pick based on what you actually need it for. We're showing the reliability data so you can factor in long-term ownership cost, not pick a winner.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2012 Chevrolet Cruze
2012 Ford Fiesta
powertrain
126 reports
severe · ~$2,500
266 reports
moderate · ~$2,500
engine
166 reports
severe · ~$3,100
20 reports
moderate · ~$3,100
electrical
134 reports
severe · ~$850
47 reports
severe · ~$850
body
No reports
118 reports
moderate · ~$1,500
steering
103 reports
severe · ~$700
13 reports
moderate · ~$700
brakes
115 reports
severe · ~$450
No reports
cruise control
28 reports
moderate · ~$600
14 reports
severe · ~$600
airbags
28 reports
severe · ~$1,100
11 reports
severe · ~$1,100
visibility
38 reports
moderate · ~$350
No reports
lighting
No reports
10 reports
severe · ~$250

Common questions

Which is more reliable, the 2012 Chevrolet Cruze or the 2012 Ford Fiesta?

Based on the NHTSA data we track, the 2012 Ford Fiesta comes out ahead with a reliability score of 3.5 versus 2.8. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2012 Chevrolet Cruze?

Compared to the 2012 Ford Fiesta, the 2012 Chevrolet Cruze sees more reported issues in engine and electrical. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2012 Ford Fiesta?

Compared to the 2012 Chevrolet Cruze, the 2012 Ford Fiesta has more complaints in powertrain and body. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2012 Chevrolet Cruze has more active recalls (4 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $15,050 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2012 Chevrolet Cruze on NHTSA · 2012 Ford Fiesta on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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