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Cross-comparison · Comparison spans different vehicle types

2020 Honda HR-V vs 2020 Kia Soul

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2020 Honda HR-V edges this one on reliability data

Reliability data favors the 2020 Honda HR-V (4.0 versus 3.6). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

More reliable

2020 Honda HR-V

4.0/5
Reliability score
79 complaints
0 recalls (0 critical)
$9,800 repair exposure
vs

2020 Kia Soul

3.6/5
Reliability score
352 complaints
0 recalls (0 critical)
$11,050 repair exposure

Stories from the shop

The 2020 Honda HR-V edges this comparison on reliability data (4.0 versus 3.6). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

If you lean 2020 Honda HR-V, know what you're getting into on fuel system and airbags. Those categories have noticeably more complaints than the 2020 Kia Soul sees, and they're not cheap items when they go.

Going with the 2020 Kia Soul? Watch the engine and powertrain. The 2020 Honda HR-V has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2020 Honda HR-V
2020 Kia Soul
engine
5 reports
severe · ~$3,100
162 reports
moderate · ~$3,100
powertrain
12 reports
severe · ~$2,500
86 reports
moderate · ~$2,500
electrical
17 reports
moderate · ~$850
21 reports
critical · ~$850
steering
No reports
16 reports
moderate · ~$700
fuel system
14 reports
moderate · ~$1,200
No reports
cruise control
3 reports
severe · ~$600
6 reports
severe · ~$600
brakes
3 reports
severe · ~$450
5 reports
severe · ~$450
airbags
5 reports
severe · ~$1,100
No reports
body
No reports
5 reports
moderate · ~$1,500
lighting
No reports
5 reports
moderate · ~$250

Common questions

Which is more reliable, the 2020 Honda HR-V or the 2020 Kia Soul?

Based on the NHTSA data we track, the 2020 Honda HR-V comes out ahead with a reliability score of 4.0 versus 3.6. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2020 Honda HR-V?

Compared to the 2020 Kia Soul, the 2020 Honda HR-V sees more reported issues in fuel system and airbags. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2020 Kia Soul?

Compared to the 2020 Honda HR-V, the 2020 Kia Soul has more complaints in engine and powertrain. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

Both vehicles have 0 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $11,050 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2020 Honda HR-V on NHTSA · 2020 Kia Soul on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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