2020 Hyundai Palisade vs 2020 Kia Sorento
Reliability comparison based on NHTSA recall and complaint records.
2020 Hyundai Palisade
2020 Kia Sorento
Stories from the shop
The 2020 Kia Sorento edges this comparison on reliability data (3.8 versus 3.4). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.
If you lean 2020 Hyundai Palisade, know what you're getting into on visibility and engine. Those categories have noticeably more complaints than the 2020 Kia Sorento sees, and they're not cheap items when they go.
Going with the 2020 Kia Sorento? Watch the brakes and lighting. The 2020 Hyundai Palisade has fewer reports in those categories, so you'd be trading one set of weak spots for another.
On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.5x higher on the 2020 Hyundai Palisade. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.
Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.
Side-by-side by problem area
Common questions
Which is more reliable, the 2020 Hyundai Palisade or the 2020 Kia Sorento?
Based on the NHTSA data we track, the 2020 Kia Sorento comes out ahead with a reliability score of 3.8 versus 3.4. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.
What goes wrong more often on the 2020 Hyundai Palisade?
Compared to the 2020 Kia Sorento, the 2020 Hyundai Palisade sees more reported issues in visibility and engine. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.
What goes wrong more often on the 2020 Kia Sorento?
Compared to the 2020 Hyundai Palisade, the 2020 Kia Sorento has more complaints in brakes and lighting. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.
Which has more recalls?
The 2020 Hyundai Palisade has more active recalls (1 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.
Is an extended warranty worth it on either of these?
Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,550 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.