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Cross-comparison · Comparison spans different vehicle types

2020 Hyundai Palisade vs 2020 Nissan Murano

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2020 Nissan Murano edges this one on reliability data

Reliability data favors the 2020 Nissan Murano (4.0 versus 3.4). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

2020 Hyundai Palisade

3.4/5
Reliability score
504 complaints
1 recalls (0 critical)
$12,550 repair exposure
vs
More reliable

2020 Nissan Murano

4.0/5
Reliability score
44 complaints
1 recalls (0 critical)
$4,550 repair exposure

Stories from the shop

The 2020 Nissan Murano edges this comparison on reliability data (4.0 versus 3.4). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

If you lean 2020 Hyundai Palisade, know what you're getting into on visibility and engine. Those categories have noticeably more complaints than the 2020 Nissan Murano sees, and they're not cheap items when they go.

Going with the 2020 Nissan Murano? Watch the brakes and steering. The 2020 Hyundai Palisade has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 2.8x higher on the 2020 Hyundai Palisade. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2020 Hyundai Palisade
2020 Nissan Murano
visibility
115 reports
moderate · ~$350
No reports
engine
69 reports
moderate · ~$3,100
No reports
suspension
59 reports
moderate · ~$900
3 reports
moderate · ~$900
powertrain
36 reports
severe · ~$2,500
3 reports
severe · ~$2,500
seatbelts
37 reports
moderate · ~$500
No reports
electrical
31 reports
severe · ~$850
No reports
body
24 reports
severe · ~$1,500
No reports
airbags
20 reports
severe · ~$1,100
No reports
brakes
No reports
4 reports
moderate · ~$450
steering
No reports
4 reports
moderate · ~$700

Common questions

Which is more reliable, the 2020 Hyundai Palisade or the 2020 Nissan Murano?

Based on the NHTSA data we track, the 2020 Nissan Murano comes out ahead with a reliability score of 4.0 versus 3.4. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2020 Hyundai Palisade?

Compared to the 2020 Nissan Murano, the 2020 Hyundai Palisade sees more reported issues in visibility and engine. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2020 Nissan Murano?

Compared to the 2020 Hyundai Palisade, the 2020 Nissan Murano has more complaints in brakes and steering. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

Both vehicles have 1 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,550 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2020 Hyundai Palisade on NHTSA · 2020 Nissan Murano on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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