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ProblemsByVin File / 2020-NISSAN-MURANO NHTSA data synced 4 days ago
2020 · Nissan

Nissan Murano problems

Light NHTSA footprint — 44 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.

0 5 10
Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
1
Severe
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Moderate
Should you avoid this 2020 Murano?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 4 categories with 3+ complaints

brakes
4 reports · fails ~9,667 mi · avg $450
moderate
steering
4 reports · avg $700
moderate
powertrain
3 reports · avg $2,500
severe
suspension
3 reports · fails ~52,480 mi · avg $900
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 Murano's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 Murano?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Murano · powertrain Crash
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The…
2020 Murano · steering
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
2020 Murano · airbags
When my wife sits down in the passenger seat the light in the dash that says the passenger airbag is engaged doesn't go out and you have to play with the seat belt clip to get it to go out. This has happened twice within the last two days and I have not yet brought it to the…
11/22/2021 · NHTSA ODI #11441328.0
2020 Murano · brakes
We purchased this murano 3/4/2020. It was a demo driven by the sales manager.we noticed that when stepping on the brakes there is a grinding sound. An secure odometer reading was not attached to the contract so we do not know how many miles the sales manager drove the car.this…
View all 44 owner complaints →
Had a problem with your 2020 Nissan Murano? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 21V170000 March 11, 2021

Nissan North America, Inc

Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Common questions

Is the 2020 Nissan Murano reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 44 owner complaints filed with NHTSA, the 2020 Nissan Murano is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2020 Nissan Murano?

On the NHTSA data, the 2020 Nissan Murano does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.0/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2020 Nissan Murano?

Based on NHTSA records, the most-reported issue is brakes, with 4 complaints filed. Typical failure occurs around 9,667 miles. Average repair cost runs about $450 at an independent shop.

What's the most expensive thing that goes wrong?

The brakes is one of the costlier repair items. Average repair cost runs about $450 at an independent shop. Typical failure occurs around 9,667 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Nissan Murano has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Nissan Murano?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 44 complaints on file and the costliest repair averaging $450, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Nissan/Murano. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Nissan. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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