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ProblemsByVin File / 2020-NISSAN-MURANO
2020 · nissan

nissan Murano problems

1 safety recall. 42 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 3 categories with 3+ complaints

brakes
4 reports · avg $450
moderate
steering
4 reports · avg $700
moderate
powertrain
3 reports · avg $2,500
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Murano · powertrain Crash
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The…
12/22/2021 · NHTSA ODI #11444676.0
2020 Murano · steering
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
11/30/2024 · NHTSA ODI #11628043.0
2020 Murano · airbags
WHEN MY WIFE SITS DOWN IN THE PASSENGER SEAT THE LIGHT IN THE DASH THAT SAYS THE PASSENGER AIRBAG IS ENGAGED DOESN'T GO OUT AND YOU HAVE TO PLAY WITH THE SEAT BELT CLIP TO GET IT TO GO OUT. THIS HAS HAPPENED TWICE WITHIN THE LAST TWO DAYS AND i HAVE NOT YET BROUGHT IT TO THE…
11/22/2021 · NHTSA ODI #11441328.0
2020 Murano · other
I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of…
11/07/2023 · NHTSA ODI #11553966.0

Estimate your repair exposure

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Active recalls showing 1 of 1

severe NHTSA 21V170000 11/03/2021

Nissan North America, Inc

Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Common questions

Is the 2020 Nissan Murano reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 42 owner complaints filed with NHTSA, the 2020 Nissan Murano is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2020 Nissan Murano?

Based on NHTSA records, the most-reported issue is brakes, with 4 complaints filed. Average repair cost runs about $450 at an independent shop.

What's the most expensive thing that goes wrong?

The brakes is one of the costlier repair items. Average repair cost runs about $450 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Nissan Murano has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Nissan Murano?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 42 complaints on file and the costliest repair averaging $450, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 18 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with nissan. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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