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Cross-comparison · Comparison spans different vehicle types

2023 Ford Explorer vs 2023 Hyundai Santa Fe

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-08 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2023 Hyundai Santa Fe edges this one on reliability data

Reliability data favors the 2023 Hyundai Santa Fe (3.6 versus 3.2). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

2023 Ford Explorer

3.2/5
Reliability score
94 complaints
7 recalls (0 critical)
$11,500 repair exposure
vs
More reliable

2023 Hyundai Santa Fe

3.6/5
Reliability score
194 complaints
1 recalls (0 critical)
$10,500 repair exposure

Stories from the shop

The 2023 Hyundai Santa Fe edges this comparison on reliability data (3.6 versus 3.2). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

If you lean 2023 Ford Explorer, know what you're getting into on steering and body. Those categories have noticeably more complaints than the 2023 Hyundai Santa Fe sees, and they're not cheap items when they go.

Going with the 2023 Hyundai Santa Fe? Watch the powertrain and electrical. The 2023 Ford Explorer has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2023 Ford Explorer
2023 Hyundai Santa Fe
powertrain
9 reports
moderate · ~$2,500
38 reports
severe · ~$2,500
electrical
8 reports
severe · ~$850
28 reports
moderate · ~$850
engine
4 reports
moderate · ~$3,100
17 reports
moderate · ~$3,100
visibility
8 reports
moderate · ~$350
9 reports
moderate · ~$350
brakes
No reports
15 reports
severe · ~$450
steering
12 reports
severe · ~$700
No reports
body
8 reports
moderate · ~$1,500
4 reports
moderate · ~$1,500
cruise control
No reports
6 reports
moderate · ~$600
suspension
5 reports
severe · ~$900
No reports
airbags
4 reports
severe · ~$1,100
No reports

Common questions

Which is more reliable, the 2023 Ford Explorer or the 2023 Hyundai Santa Fe?

Based on the NHTSA data we track, the 2023 Hyundai Santa Fe comes out ahead with a reliability score of 3.6 versus 3.2. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2023 Ford Explorer?

Compared to the 2023 Hyundai Santa Fe, the 2023 Ford Explorer sees more reported issues in steering and body. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2023 Hyundai Santa Fe?

Compared to the 2023 Ford Explorer, the 2023 Hyundai Santa Fe has more complaints in powertrain and electrical. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2023 Ford Explorer has more active recalls (7 vs 1). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $11,500 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2023 Ford Explorer on NHTSA · 2023 Hyundai Santa Fe on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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