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ProblemsByVin File / 2023-FORD-EXPLORER NHTSA data synced 3 days ago
Ford

2023 Ford Explorer problems

The 2023 Ford Explorer has 102 NHTSA owner complaints and 7 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.

The 2023 Ford Explorer has 102 NHTSA owner complaints and 7 recalls on file (U.S. federal records, as of July 2026). The most-reported system is steering at 12 complaints, typically surfacing around 7,667 miles (~$700 to repair). Source: NHTSA Office of Defects Investigation.

Ford Explorer owner complaints by model year
Model yearOwner complaintsRecalls
2020 Explorer 1,171 9
2021 Explorer 402 5
2022 Explorer 248 10
2023 Explorer (this page) 102 7
2024 Explorer 19 5
2025 Explorer 87 11
2026 Explorer 0 8
2023 Ford Explorer
Photo: Alexander Migl / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Ford Explorer
0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
7
Severe
0
Moderate
Should you avoid this 2023 Explorer?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 5/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2023 Ford Explorer SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2023 Ford Explorer? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: steering is flagged severe on this model , showing up around 7,667 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 7 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 6.4/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2023 Ford Explorer

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 8 categories with 3+ complaints

steering
12 reports · fails ~7,667 mi · avg $700
severe
powertrain
10 reports · fails ~10,600 mi · avg $2,500
moderate
electrical
9 reports · fails ~30,300 mi · avg $850
severe
body
8 reports · fails ~24,667 mi · avg $1,500
moderate
suspension
8 reports · avg $900
severe
visibility
8 reports · fails ~11,750 mi · avg $350
moderate
airbags
4 reports · fails ~43,000 mi · avg $1,100
severe
engine
4 reports · fails ~23,155 mi · avg $3,100
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2023 Explorer's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2023 Explorer?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2023 Explorer · powertrain
On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they…
2023 Explorer · airbags Crash
On 11-21-24, I was traveling down the interstate going at 60mph when a car began to urgently brake, I proceeded to hit the brakes as well and my car would not stop, at the time of the impact no air bag deployed, driver seat belt did not lock, my driver seat moved, no…
2023 Explorer · airbags Crash
As the passenger, following a passenger side impact, (T bone) I sustained 1st and 2nd degree burns extending from my ribs to my hip. To my knowledge the only airbags that inflated were the curtain air bags. Immediately upon impact I had a burning sensation on my right side that…
2023 Explorer · powertrain
Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within…
View all 102 owner complaints →
Had a problem with your 2023 Ford Explorer? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 7

severe NHTSA 25V455000 July 7, 2025

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles

An engine stall increases the risk of a crash.

Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated 2nd Quarter 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
severe NHTSA 25V159000 March 14, 2025

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
severe NHTSA 24V091000 February 8, 2024

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles

A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.

Fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
View all 7 recalls →

Common questions

Is the 2023 Ford Explorer reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 102 owner complaints filed with NHTSA, the 2023 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2023 Ford Explorer?

The 2023 Ford Explorer is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.4/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2023 Ford Explorer?

Inspect the steering first — it's the most-reported issue on this model, with 12 owner complaints filed. Typical failure occurs around 7,667 miles. Average repair cost runs about $700 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2023 Ford Explorer a good used car to buy?

It scores 6.4 out of 10 on our NHTSA-based read of 102 owner complaints. The main thing to watch is steering. Typical failure occurs around 7,667 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2023 Ford Explorer?

Based on NHTSA records, the most-reported issue is steering, with 12 complaints filed. Typical failure occurs around 7,667 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 7,667 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Explorer has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2023 Ford Explorer?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 102 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2023/Ford/Explorer. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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