Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
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The 2023 Ford Explorer has 106 NHTSA owner complaints and 15 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2023 Ford Explorer has 106 NHTSA owner complaints and 15 recalls on file (U.S. federal records, as of September 2026). The most-reported system is steering at 12 complaints, typically surfacing around 7,667 miles (~$700 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2020 Explorer | 1,201 | 33 |
| 2021 Explorer | 413 | 26 |
| 2022 Explorer | 258 | 24 |
| 2023 Explorer (this page) | 106 | 15 |
| 2024 Explorer | 19 | 10 |
| 2025 Explorer | 95 | 20 |
| 2026 Explorer | 0 | 13 |
Below average for the segment. Multiple systems have recurring complaints.
Repair exposure runs above average — only with money set aside and eyes open.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Ford Explorer SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: steering is flagged severe on this model , showing up around 7,667 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 15 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 4.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they…
On 11-21-24, I was traveling down the interstate going at 60mph when a car began to urgently brake, I proceeded to hit the brakes as well and my car would not stop, at the time of the impact no air bag deployed, driver seat belt did not lock, my driver seat moved, no…
As the passenger, following a passenger side impact, (T bone) I sustained 1st and 2nd degree burns extending from my ribs to my hip. To my knowledge the only airbags that inflated were the curtain air bags. Immediately upon impact I had a burning sensation on my right side that…
Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
It's got known weak points. With a reliability score of 4.8 out of 10 based on 106 owner complaints filed with NHTSA, the 2023 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2023 Ford Explorer is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Reliability score 4.8/10 — below the segment average; 15 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the steering first — it's the most-reported issue on this model, with 12 owner complaints filed. Typical failure occurs around 7,667 miles. Average repair cost runs about $700 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 4.8 out of 10 on our NHTSA-based read of 106 owner complaints. The main thing to watch is steering. Typical failure occurs around 7,667 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is steering, with 12 complaints filed. Typical failure occurs around 7,667 miles. Average repair cost runs about $700 at an independent shop.
The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 7,667 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 106 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.