This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2009 GMC Acadia airbags problems
severe 11 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
11
Recalls
0
Avg fix
$1,100
3crashes
2injuries
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗15536 - SPECIAL COVERAGE. CERTAIN 2008 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND PASSENGER-SEAT MOUNTED SIDE-IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS, WHICH COULD CAUSE AN INCREASE IN RESISTANCE THAT MAY DISABLE THE SIAB, FRONT-CENTER AIRBAG, IF EQUIPPED, AND SEAT-BELT PRETENSIONERS. GM HAS RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. THE GM RECALL NUMBER WAS N14030 (GFPE NUMBER N-140030) NHTSA RECALL 14V118. DEALERS ARE TO REMOVE THE SECTION OF THE WIRE WITH THE
full bulletin at NHTSA ↗BUICK/GMC/SATURN/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, ON DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS, LOOSE OR CORRODED CRIMPS, THAT IS CAUSING RESISTANCE THAT CAN DISABLE FRONT CENTER AIRBAG AND SEAT BELT PRETENSIONERS. MODEL 2008-13 ENCLAVE, OUTLOOK, TRAVERSE, ACADIA.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Eleven complaints cluster around three main issues. First, two owners describe crashes where airbags failed to deploy despite impact severity. One hit a ditch, trees, and a tree at 20 mph with no airbag response; another suffered severe undercarriage damage, torn door hinges, and shattered windshield with airbags still inactive—and had just received an OnStar check showing the system green. A third owner struck another vehicle at 35 mph with no deployment.
Second, service airbag warning lights plague the fleet. Some stay lit constantly at startup; others cycle on and off for weeks. Owners report codes tied to seat belt retractors and passenger-side modules. One owner had recall #14187 performed in September 2014 but the light returned a year later; GM said the original recall was done but the underlying problem—now the retractor instead of tensioner—persisted.
Third, passenger-side airbag sensors malfunction, activating or dinging with no occupant or minimal weight in the seat, creating driving distractions. One dealer (McDaniels, Marion, Ohio) diagnosed lost sensor calibration. A Takata recall is mentioned in one complaint, with owners unable to get replacement parts or loaner vehicles from dealerships.
One owner notes the vehicle showed no recall eligibility despite the warning light issue.
Same GMC Acadia airbags reports on nearby years: 2007 · 2008 · 2010 · 2011 · 2012
Failure modes owners describe
Airbags fail to deploy in crash
Multiple owners report airbags did not deploy during actual collisions or impact events, despite system showing as functional before the incident.
When: At time of crash; one instance at 120,000 miles
Symptoms owners cite: No airbag deployment during frontal impact; Seatbelt worked but airbags did not; OnStar system showed airbag system as functional/green before crash
Recalls/TSBs owners mention: Recall 14V266000 (seat belt related); Recall 14V118000 (airbags)
Service airbag warning light illuminated
Service airbag warning light comes on at startup or during operation, staying illuminated constantly or cycling on and off intermittently. Dealerships report this is related to seat belt retractor or sensor issues.
When: At 112,000 miles; post-recall in one case; intermittent in others
Symptoms owners cite: Service airbag warning light illuminated at startup; Light stays on constantly; Light cycles on and off; Light comes on during motion or while parked with engine running
Codes mentioned: Airbag system fault code
Repairs/costs cited: Dealership indicated front seat belt retractor on driver side as cause; seat belt tensioner replaced under recall but issue recurred with retractor instead; passenger side module replacement needed per dealer diagnosis
Recalls/TSBs owners mention: Recall 14V118000 (airbags); Special coverage reviewed but not covered in at least one case; Recall 14V266000 (seat belt) performed September 2014 but issue persisted
Passenger front airbag sensor malfunction
Passenger front airbag sensor activates and deploys or triggers warning/ding with little to no weight or occupancy in the seat, causing distraction while driving.
When: Unknown timing; one case noted dealer found calibration loss
Symptoms owners cite: Passenger airbag activates with no one in seat; Passenger airbag activates with minimal weight in seat; Warning ding during driving; Distraction from false activations
Repairs/costs cited: One dealership (McDaniels in Marion, Ohio) found sensor lost calibration and needs recalibration
Airbag module replacement needed
Airbag module failure requiring replacement; error codes appear intermittently or persistently indicating module fault, with one case stating Takata recall involvement.
When: Unknown; one case at 5 years old; intermittent code at 6-month intervals
Symptoms owners cite: Error code for airbag replacement appears then disappears; Code reappears months later; Airbag warning light flashing; Dealer indicates passenger side module needs replacement
Codes mentioned: Airbag replacement error code
Repairs/costs cited: Passenger side module replacement required per dealer; Takata recall mentioned in one complaint
Recalls/TSBs owners mention: Takata recall; no manufacturer help obtained in one case despite repeated dealership replacement requests
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had airbags trouble with your 2009 GMC Acadia?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2009 GMC Acadia?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 11 complaints filed, airbags issues most often appear around 115,750 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2009/GMC/Acadia.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.