SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration
full bulletin at NHTSA ↗2009 INFINITI G37 cruise control problems
severe 7 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
Complaints
7
Recalls
0
Avg fix
$600
1crash
What stands out
Among the 5 model years of INFINITI G37 in our records for cruise control problems, this one ranks #2 by owner-complaint volume.
No new NHTSA cruise control complaint has been filed on this vehicle in over 16 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH.
full bulletin at NHTSA ↗SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
I purchased a new g37x Infiniti on march 31, 2009. On april 14, I was driving in a line of traffic and had to stop for a red light. I applied my brake and instead of stopping the car kept on accelerating (lunging) forward and finally hit the car in front of me. I was going slowly and there was no damage. The driver of the hit vehicle got out to inspect the damage and while he was looking, the car…
Had cruise control trouble with your 2009 INFINITI G37?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2009 INFINITI G37?
It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Based on the 7 complaints filed, cruise control issues most often appear around 78,960 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2009/INFINITI/G37.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.