At the shop, INFINITI speed-control issues have a recognizable signature. 63 documented complaints across 12 year-model entries from 2008 to 2019 is consistent with what we see come in. 2011 INFINITI G37 tops the list, but the pattern repeats across years. Multiple generations are affected. 12 crash reports on file. Not a high count, but the failure mode has put owners in the position to file. Average shop fix runs about $600 — not catastrophic, but it adds up over time. If the car has ADAS, take a test drive that actually exercises it. False AEB triggers and adaptive-cruise drop-outs are common patterns.
ProblemsByVin INFINITI / CRUISE CONTROL
12 model-year entries · 2008–2019
INFINITI cruise control problems
63 owner complaints filed with NHTSA against INFINITI vehicles for cruise control issues. See cruise control across all makes →
Complaints
63
Recalls
0
Year-models
12
Avg fix
$600
12crashes
4injuries
Worst-affected INFINITI model-years for cruise control Top 12 by complaint volume
1 2 3 4 5 6 7 8 9 10 11 12
2011 INFINITI G37
8 complaints · ~$600 severe
2015 INFINITI Q50
7 complaints · ~$600 moderate
2009 INFINITI G37
7 complaints · ~$600 severe
2017 INFINITI QX60
6 complaints · ~$600 moderate
2014 INFINITI QX60
6 complaints · ~$600 moderate
2010 INFINITI G37
6 complaints · ~$600 severe
2014 INFINITI Q50
5 complaints · ~$600 moderate
2019 INFINITI QX50
4 complaints · ~$600 severe
2008 INFINITI G35
4 complaints · ~$600 severe
2008 INFINITI G37
4 complaints · ~$600 moderate
2016 INFINITI QX50
3 complaints · ~$600 severe
2012 INFINITI G37
3 complaints · ~$600 severe
Active recalls — INFINITI cruise control 1 on file
Nissan North America, Inc
In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261.
Common questions
How many INFINITI cruise control complaints are on file with NHTSA?
63 complaints across 12 model-year entries from 2008 to 2019. No active recall campaigns currently cover this category for INFINITI.
Which INFINITI model has the most cruise control complaints?
The 2011 INFINITI G37 leads with 8 complaints in this category. Next: 2015 Q50 (7) and 2009 G37 (7).
What does it cost to fix INFINITI cruise control problems?
Independent shops average $600 for cruise control repairs across the INFINITI lineup. Dealer pricing tends to run twenty to forty percent higher. Specific cost depends on the failure mode and parts availability.
Are there INFINITI cruise control recalls?
Yes — 1 active recall campaign covers cruise control on INFINITI vehicles. Recall fixes are free regardless of mileage or warranty status. The list below shows current campaigns with their NHTSA numbers.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database.
Editorial commentary written by Shop Foreman, an independent contributor to ProblemsByVin
and not affiliated with INFINITI.
Severity ratings derive from reported crashes, fires, injuries, and fatalities on the NHTSA complaint and recall record.
Repair cost averages reflect independent-shop pricing and may differ in your area.