I was driving on the highway at 70 MPH and without warning both of my low beam lights went out. I checked fuses and the next time I used the car the lights worked. My wife used the car one night and was driving on a dark country road and the lights once again went out without warning. She was very upset and returned home immediately. Luckily she was not too far from home. I found a recall for the 2009 outlander that sounded just like of my problem (sr-15-002; etacs ECU). I called Mitsubishi and they said there was no recall on my vehicle and that I should take it to the dealer. I took it to the dealer and they verified the problem was the etacs ECU. They said my car was made 4 months outside the recall window but they contacted Mitsubishi to see if they would authorize the repair.
2009 Mitsubishi Outlander owner complaints
46 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
lighting 3 complaints shown
Tl* the contact owns a 2009 Mitsubishi outlander. The contact received notification of NHTSA campaign numbers: 14v562000 (engine and engine cooling) and 14v564000 (exterior lighting:brake lights:switch) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Low beam headlights completely failed due to defective etacs ECU. The vehicle was on a highway at night. The vehicle was taken to the Mitsubishi dealer and the defect was confirmed. Mitsubishi was contacted but they will do nothing without NHTSA involvement. In addition, the blower failed due to the etacs ECU so the defroster does not work to keep the windshield clear.
seatbelts 2 complaints shown
Tl* the contact owns a 2009 Mitsubishi outlander. While driving 50 MPH, the driver side seat belt unlatched. The contact did not notify the manufacturer. The failure mileage was 106,000.
Seat belt comes unbuckled at random times while driving the vehicle. It has happened at least a dozen times.
powertrain 2 complaints shown
Exact problems as a recall issued on select 09 outlander on 6/25/14 for power train: automatic transmission but my VIN does not match as a vehicle affected by this recall. Is there a possibility my select vehicle should have been included in this recall? I have seen many many similar complaints stating the same.
Tl* the contact owns a 2008 Mitsubishi outlander. The contact stated that the vehicle failed to accelerate and the service engine warning indicator illuminated. The contact turned off and restarted the vehicle a couple of times. The failure was persistent. The vehicle was taken to an independent mechanic for diagnostic testing prior to experiencing the failure. It was diagnosed that the CVT transmission shaft bearing failed and needed replacement. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 112,000.
visibility 2 complaints shown
Tl* the contact owns a 2009 Mitsubishi outlander. While driving at 35 MPH, the defroster on the vehicle became inoperable without warning. The contact also stated that a grinding noise was heard. The failure was persistent. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15v233000 (visibility). The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Tl* the contact owns a 2009 Mitsubishi outlander. The contact stated that while driving 60 MPH, she heard a loud noise coming from the vehicle and then the sun roof glass fractured. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was not contacted. The failure mileage was 47,000 and the current mileage was 48,236. Updated 10/17/12 *cn updated 10/23/2012 *js
engine 2 complaints shown
Engine warning light would not go out , had to replace it cost me $500 out of pocket. *tr
Tl* the contact owns a 2009 Mitsubishi outlander. The contact received a notification for NHTSA campaign number: 14v562000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/02/14
body 2 complaints shown
The front cross member rusted so badly that it broke off during normal driving. The frame failed at the lower a-frame on the driver's side resulting in the entire wheel/suspension assembly to fail and the vehicle crashed down to the frame and skidded along the road to stop. This is a 10 year old car that has always been kept in a garage, always parked on pavement or concrete, and has typical mileage. The vehicle was being driven normally in city traffic at the time of the failure, speed was about 30 MPH.
Front cradle frame assembly is rusted to the point you can see thru the large holes. Technicians recommendation frame rusted beyond repair, needs to be replaced. At a cost of $2,000
brakes 1 complaint shown
Tl* the contact owns a 2009 Mitsubishi outlander. While driving 45 MPH and attempting to engage the brakes, the brake system failed to engage causing the driver to crash into another vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer. However, the diagnosis was unknown. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
other 1 complaint shown
If u open the lever inside the car to open the door to open it wouldn't open. It happen two times with me. I have to drive it to the dealers to open it. I'm glad I just have enough fuel to get there. To me this is a nerve breaking. U can get stuck if you are far driving and u cannot open the door to put gas. Now I bring it to the dealer service again they say that the cable going to open is wear out or broke. It's a week now the cable is not coming yet. They open the door for my had tank but I cannot close it. Or else I'm cannot open it or I can get stuck somewhere if I have no gas .if I closed the door. 46$ to the cable and they said maybe 200$ or more to the labor. This is scary if u are driving far u trying to put gas u cannot open the dooor to get get gas u stuck. It's to expen
airbags 1 complaint shown
My vehicle was hit from the side, spun around in the street and thrown into a metal steel fence, my air bags did not deploy. I suffered serious injuries from the accident. *tr
steering 1 complaint shown
Front crossmember rusted through causing the vehicle to lose control. Through luck/skill managed to get to the side of the road without incident but basically the core support that holds the wheels experienced rust rot. This seems to be a big problem with many Mitsubishi cars from 2003-2013 but for some reason my vehicle was excluded from this recall.
suspension 1 complaint shown
Tl* the contact owns a 2009 Mitsubishi outlander. The contact stated that the vehicle was experiencing the same failure as in NHTSA campaign number: 16v458000 (suspension). The dealer stated that the control arm was fractured. The vehicle was not repaired. The failure mileage was 170,000.
wheels 1 complaint shown
Tl* the contact owns a 2009 Mitsubishi outlander. The contact stated that the passenger side rear TPMS valve stem failed and caused the tire to deflate. The vehicle was taken to a private mechanic where it was determined that the TPMS sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 35,000. The VIN was unavailable.
tires 1 complaint shown
In dec 2012 the tire sensor indicator showed one of the tires was in need of air. I went to fill it and the valve blew off and the tire deflated immediately. Had to put on the spare and have the sensor and valve replaced, $200. In may 2013 again the indicator showed a tire was low. I filled it and later that day I turned a corner and found it was totally flat and the tire was ruined. Again put on the spare and took it to tire warehouse (on a sunday my dealer was not open). They informed me the piece of the sensor/valve was missing causing it to go flat very quickly. I had to purchase 2 new tires since that one was ruined. They also noticed that the same part that was missing from the flat tire, is also missing on the other front tire causing that to loose air also . We also checked the r