2010 Cadillac SRX owner complaints

Warning light for low beam headlight driver side came on when I started my car. Upon checking the headlight I saw the headlight was out and there was water accumulated on the lens cover. I was told by my mechanic that this a very frequent problem with this car and that both lenses had water accumulation. I had to replace the bulb, ballast, and firing mechanism in order to get the headlight to work, but the error message is still on dash. When I called Cadillac, they told me there were no other issues with this car and I was the only one complaining despite the Cadillac srx defective headlight class action lawsuit is chester steele v. General motors, llc case no.2:17-04323, in the u.s. District court for the central district of california. The car is always garaged at night - fogging oc

The lights are extremely dim. Very dangerous on the road. I've replaced the fuses for the headlights. I've replaced the entire headlight assembly and still no luck. One done research online and there are numerous people complaining about this issue. Cadillac will not fix it.

There was an error message in my display to check passenger low beam. I had the passenger headlamp replaced at a Cadillac dealership at a cost of $369.00. I left the dealership and drove to my destination during the daylight hours. When I left my destination it had gotten dark and while driving the headlamp stopped working. I have since found out that the seal on the headlamp is no good therefore allowing moisture to develop inside the headlamp which causes the problem. I have found through research that this appears to be a design flaw with this model and many people have had loss of headlights at times when it would pose a safety issue. The repair is very costly (approximately $1400 per headlamp). There is moisture in the drivers side headlamp as well so it stands to reason that it is ju

Tl* the contact owns a 2010 Cadillac srx. The contact stated that water entered the interior of the driver side headlight causing it to fail. The contact mentioned that the failure previously occurred on the passenger side headlight. The vehicle was taken to the dealer where it was diagnosed that the assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

When car was exposed to a heavy rain, both headlights went out due to water draining into the headlights. Per class action lawsuits and Cadillac forums, this is a widespread problem. Cadillac (gm) does not take responsibility for the issue.

Tl* the contact owns a 2010 Cadillac srx. The contact stated that while driving 55 MPH, the low beam headlight assembly failed without warning. The contact stated that the driver's side headlight became inoperable and failed to operate. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 86,000.

The low beam (headlights) went out and fills with moisture causes the headlights to short out and was made defective. Replaced the bulb and did not fix the problem the entire headlight piece has to be replaced says Cadillac and will be okay until it feels with water again and shorts out.

headlights fill with moisture and condensation causing headlights to not function properly and creates a safety issue when driving at night. Condensation also results in premature headlight bulb failure. This problem is well documented by customers of these vehicles however no repairs of this manufactured defect have been provided by the manufacturer.

Before I purchased this car I specifically asked the dealership if it had headlight issues getting moisture in and then HID lights going out. I was told no that it did not. I purchased the vehicle they had it at the dealership for one more week because they were doing a repair on the in-dash entertainment system. I picked the car up drove it home that evening and noticed the headlights were different colors. Within one week we had some rain, the car was parked in the driveway during this time and when it was driven next my front right headlight went out. They are a high low beam HID light which cannot stand moisture. I let the dealership know they have not gotten back with me as to fixing this problem because I told them it was a safety issue. And I feel that I was misled when I purchased

Lost both low beam headlamps while driving home 12/22/2017. Had to turn on fog lamps to see. This was after dealer had my vehicle 3 times to1)replace right low beam bulb; 2) ballast; 3) igniter and ballast. Over $700 spent to date and evident now with both low beams out more work needed to repair.

The front light have a recall yet gm tells me mine doesn't qualify. Now my lights will not work at dark, to say the least this is very dangerous and gm needs to hope I do not have an accident due to no headlights at dark. It is over 3000.00 just for parts and no promises from gm this will fix or keep from happening again. Gm should be ashamed of their integrity

Do to bad seals in the headlights water gets into the light causing the dim lights to be so low you cannot see the road to drive at night. If you try to get it repaired gm wants to replace the entire light with the same bad component at your cost. This is a safety issue and should be recalled. Replacing the light with the same bad component does not correct the problem due to in time the seals will leak again causing the lights to go out or go so dim you cannot drive safely at night.

Tl* the contact owns a 2010 Cadillac srx. The contact stated that the transmission was slipping. While attempting to switch gears, the vehicle would jolt and take extra time to shift into gear. The transmission warning indicator was illuminated. The vehicle was towed to the local mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 1,291. The VIN was unknown.

Scratching noise from front tires. I have complained several times. At first service department claimed not to hear it, now they acknowledge the noise but state "it is something I have to live with". Other customers have complained but there is not a fix, so until the problem can be identified and a fix established I just have to put up with the noise. *tr

Stabilitrak warning comes on and stays on. While on and making a sharp turn feels like the tires are trying to grip the road like there's no traction. This happens on sunny days with no precipitation. Also can not pick up speed. The stabilitrak warnings been on now for 2 weeks since the last time it rained. I find I'm burning gas quicker since it's on. Also sometimes my transmission won't shift into 2nd gear. It happens mainly when slowing down and goes back down to 1st gear but when I accelerate it won't shift back up. It also drops back into first while driving at a steady speed-not slowing down. I have to pull over and put in park then put back in drive in order for it to shift gears. It's scary when this happens on the highway because I have to get to the shoulder because the RPM's s

The check engine light came on, then it would go off, on again, off again. The code was p000017. They said the timing chain needed to be fixed. This caused a recall in the 2004-2009 srxs and yet I see there are multiple complaints for the same thing for the 2010s and no recall. There are only 113k miles on this car, that's about 13k per year, mainly highway miles. This should not happen. Cadillac dealer wanted to charge me $3800 when without this issue, the car is only worth about $4500. I truly think there should be a recall for this issue as it seems around this mileage, this issue happens based on research that I did.

Tl* the contact owns a 2010 Cadillac srx. The contact stated that the rear door latch failed and would sporadically open independently. The vehicle was taken to the dealer who replaced the rear door latch. There were no recalls for the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 56,000.

Two incidents that endangered my life as well as others. Vehicle with 26,000 miles driving on interstate at 65 to 70 MPH all of a sudden vehicle stops computer says engine power reduced traffic behind was lucky able to avoid hitting me. Second incident last week on interstate traffic all stopped due to construction I have little to no brakes fortunately I was able to swerve off to my right situation very very dangerous.

2010 Cadillac srx. Consumer received recall notice. However, the notice stated there would be no charge, but on the second sheet, it stated to submit form reimbursement. *ta

Bought this 2010 Cadillac used in 2012. Have had repeated issues with condensation in lenses and poor visibilty to the point of not even sure lights are on? Took it to Cadillac while still underwarrany immediately after purchase. Cleaned outcondensarion and said it was all they could do. I am afraid that the lights will fail completely while xriving, resulting in damage or death. I'm serious.