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ProblemsByVin Index / 2010-HONDA-PILOT / COMPLAINTS
Full complaint record · NHTSA

2010 Honda Pilot owner complaints

111 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 4 complaints shown

12/19/2023 ODI #11560976.0

The tensioner pulley bolt for the serpentine belt keeps snapping.

11/22/2011 ODI #10436814.0

My child's radian 80sl super-latch comes loose even on short car rides. Once the belt is tightened down it comes loose with normal driving. The car seat is installed correctly and is installed tightly. Also, I can put pressure on the tilt-lock mechanism with one finger and it comes completely loose. (related vehicle information: model year=2010, make=pilot, model=Honda). *tr

11/07/2016 ODI #10924696.0

Recall. I have been waiting for the recall parts to come in. They are telling me not to drive the car until it is fixed. What am I suppose to do now?!

10/15/2014 59,700 mi ODI #10644953.0

My vehicle had been reposes breaking the bridge of peace. I live in a closed gated condominium,the tow company took break into the condominium. Took my car without notice,no notes left no telling the property manager. No telling the insite security service,the Honda financial repo department do not want to talk to me customer service just said to wait until they call me but every day is money for storage and they don't resolve the issue,I pay last september,they yold me that a letter was mailed to my house but they mistake my address from 1331 correct to 1313 so I wasn't aware. I make 5yrs of payment just need to do 5 more to finished my contract owe them now 2 month that I wasn't aware because I made payments online.they took my payment last month and never said a work.this is a fraud to

engine 3 complaints shown

17 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/29/2018 128,500 mi ODI #11163955.0

Excessive oil consumption cause engine pistons to blow. Seems to be a common issue. No check oil light came on or any indication that the car was low on oil. Received oil change 2k miles prior. Mechanic said this is a common issue he has seen with my year and motor. I owe $12k on a car worth nothing that I can no longer drive.

11/20/2019 100,000 mi ODI #11281312.0

We were told by several service technicians at the wolfchase Honda in bartlett, tn that there was a recall on all 2010 Honda pilots, (ours is a touring FWD), due to a miss-firing issue. We purchased our pilot 9/2015 and repeatedly reported that the car was miss-firing, which caused the check engine light to appear. When we took it in for oil changes, the techs would tell us to do a gas treatment, such as lucas (they did it once themselves), or to change the air and cabin filters. We did that, and the problem persisted. Upon each oil change, the dealership would just reset the check engine light and tell us nothing else was wrong. We have since checked for complaints on the web, and saw that numerous consumers have the same issue & a law suit settlement . We have contacted american Honda,

10/22/2016 95,000 mi ODI #10918064.0

Engine burns excessive oil and engine hesitates from time to time

electrical 2 complaints shown

9 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/28/2015 63,000 mi ODI #10816575.0

Electrical short in driver's side outside power mirror. When adjusted in, a short blows fuse #36 (10a). It also looses power heater, defoggers (front and rear). 63,000 miles.

11/26/2012 ODI #10486099.0

Since the day we bought the car the door locks (especially the driver side) squeal upon locking and unlocking. Upon regular maintenance we brought to the attention of service and the door locks were replaced. The problem continued. Issue was mentioned again to service and we were under the impression the door locks were replaced again (however, they were not - parts were ordered, but not installed). The issue has now moved beyond squealing as the driver door occasionally fails to unlock upon turning off ignition. (the driver door is supposed to unlock automatically, but now fails). We feel this has changed from being simply annoying to a safety issue. If there were an accident the driver door may fail to unlock and the driver could possibly be trapped. However, because we are 3,000 miles p

suspension 2 complaints shown

16 total in this category · severe · avg repair $900 · see suspension cluster analysis →
12/24/2014 90,000 mi Crash ODI #10668180.0

My wife was driving down the street and she was going to get into another lane she checked her mirrors and took a glance over her shoulder. When she looked back she noticed a car had stopped in the lane. She then slammed on her brakes in which at that time she said it felt that like the car was still pulling against her braking. After she hit the person in front of her pushing the adverse vehicle forward. Her car then continued accelerating as she was braking and slammed into the adverse vehicle again. Her car only stopped by putting the car in park. *tr

10/26/2016 119,000 mi ODI #10919107.0

Tl* the contact owns a 2010 Honda pilot. The contact stated that the compliance bushings caused the vehicle to shake while driving. The vehicle was taken to the dealer where it was diagnosed that the compliance bushings needed to be replaced. The vehicle was not repaired. The failure mileage was 119,000.

body 2 complaints shown

12/21/2011 1 injury ODI #10440791.0

2010 Honda pilot. Consumer states during a routine cleaning, the lift up glass hatch detached from the gas-pressurized struts, swinging in a clock wise motion ultimately hitting the rear bumper, falling to the garage floor and breaking *tgw the internal hatch casting, exterior hatch and bumper were also damaged. The consumer sustained several bruises and cuts during the event with some scaring remaining on his arm. *jb updated 03/14/12. *jb

10/15/2014 50,500 mi Crash ODI #10644950.0

A lady hit my car, she was pulling out of a parking spot in a supermarket without looking,my car was already out of the spot.she crushed my rear bumper.at 3 to 5 miles per hora ,no big incident, bumper had scratch she broke her rear light mica,I had my wife and 3 yrs old kid with me,she had her husband and 30 yrd old son. 1pm on 9/1/2014 we together wait 3 hrs for the police,talking,sitting,eating,everybody was fine,police arrive no ticket,now my insurance told me they asking for money.the 3 of them asking for medical. She hit my car on purpose to commit fraud. *tr

airbags 2 complaints shown

30 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/10/2016 ODI #10934351.0

Takata recall - we received the initial recall letter from Honda and immediately took our vehicle in for service. We were told that parts would be ordered and it could take 3 months. 6 months have passed and the airbag has not been repaired. With 2 small children who ride in the vehicle each day, this is unacceptable. We ask for your help in getting our airbag(s) replaced.

11/07/2016 ODI #10924805.0

I have called the walnut creek Honda service center twice to schedule a safety recall for my vehicle (the last time was 8/26/16). They have not returned my phone call and have not been diligent in getting this recall taken care of. I would like someone to help me get this resolved. I don't want my passengers hurt in case of an accident.

powertrain 1 complaint shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/22/2017 ODI #11056116.0

2010 Honda pilot exl with approx 100,000 miles with the following issues: check engine light code p3400, very low oil pressure, replaced two oil pressure switches, torque converter beginning to fail causing vibration and shuddering at 45 - 50 MPH with low accelerator pressure. Car is burning excessive oil approx 1qt per 1,000 miles.

lighting 1 complaint shown

11/15/2019 112,000 mi ODI #11280397.0

Tl* the contact owns a 2010 Honda pilot. The contact stated that the headlight bulbs needed to be replaced every three months. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 112,000.

steering 1 complaint shown

6 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/14/2009 5,800 mi ODI #10292176.0

My vehicle is a 2010 Honda pilot touring. The body of the steering wheel has a hole in the plastic casing on each side--I think to give access to a screw. These holes fall fairly close to where my fingers naturally lie while driving. Today, while driving on the highway, my index finger got entrapped in one of these holes at the first knuckle. This prevented me from steering. I pulled off the highway and managed to extricate my finger. However, this would have been very dangerous if I had been required to make any turns, and it can easily be fixed with a plastic plug. Admittedly, I shouldn't have stuck my finger in the hole--but if I can be that silly, so can other people. *tr

wheels 1 complaint shown

11/10/2014 57,000 mi ODI #10653992.0

Tl* the contact owns a 2010 Ford fusion. The contact stated that while having a set of winter tires installed, the technician notified the contact that the front wheel studs were fractured. The vehicle was taken to the dealer. The vehicle was repaired but the failure recurred. The manufacturer has not been made aware of the failure. The failure mileage was 57,000.

Showing 300 of 111 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Honda/Pilot#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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