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2011 Cadillac CTS cruise control problems

severe Owners of the 2011 Cadillac CTS have filed 4 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →

Complaints
4
Recalls
0
Avg fix
$600
cruise control complaints on the Cadillac CTS, by model year
Model yearcruise control complaints
2008 CTS 11
2009 CTS 5
2011 CTS (this page) 4
2012 CTS 5
1crash
What stands out

Of the 5 model years of Cadillac CTS we track for cruise control problems, this one has the fewest owner complaints on file (4).

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin PIC5494F Dec 2015

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS

full bulletin at NHTSA ↗
Service Bulletin 15521 Dec 2015

In situations where your vehicle side doors will not open from INSIDE the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, the driver and passenger side doors can be opened from the inside of the vehicle by using the manual release levers located on the floor between the seats and the door openings.

full bulletin at NHTSA ↗
Service Bulletin PIC5494E May 2015

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 0 most recent

Had cruise control trouble with your 2011 Cadillac CTS? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the cruise control problem on the 2011 Cadillac CTS?

It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.

At what mileage does the cruise control typically fail?

Based on the 4 complaints filed, cruise control issues most often appear around 14,633 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to cruise control?

No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2011/Cadillac/CTS. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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